Baney Construction
About us
Baney Construction & Restoration, Inc. provides restoration, construction, and remodeling services in Belvidere, Collinsville, Rockford, Illinois, and the surrounding areas. Since 1971, we have been the trusted construction and restoration company delivering exceptional results for our customers. Our goal is to exceed your expectations with quality workmanship, superior customer service, and a commitment to excellence. We understand that you are looking for the best services to improve the appearance and structure of your property, and we are pleased to provide you with the right solutions. Additional location: 1329 Hartman Ln Shiloh, IL 62221. Additional email: [email protected]. Additional phone number
Business highlights
Services we offer
& Siding., & Water Removal. Roofing, Insurance, Mold Remediation, Restoration – Fire & Smoke Damage, Storm Response, Windows
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
0% | ||
6% | ||
0% | ||
13% |
I originally contacted Baney Construction just for an estimate to replace my roof. I had no intention of contacting my insurance company for a replacement roof. I was informed by Baney that I had hail damage and I should contact my homeowners which I did. The person who informed me to contact my insurance company meet the claim person personally and made sure this was covered by my homeowners. That same day my insurance company contacted me and informed that my roof was being covered, a full replacement. From then it was less than 10 days and my roof was replaced in just one day. Full ripoff, repair and a new roof installed. The workers were on time and informed me what was being done before the work was started. The individual who gave me the estimate originally stopped by three times that day to make sure everything went as planned. I have no issues with the work it looks great and I would use them for other work. It was a pleasure doing business with this company.
I will now be contacting them to replace the siding which I planned on doing next year. Since the roof was covered by my insurance company I now will be able to replace the siding this year which makes me very happy.
They replaced our soffit vents and added new ones. The new vents were to be painted before being put up but our salesman painted them after. The new vents were bent on one end and did not fit securely to the soffit. We wanted them redone but the General Manager said they were done correctly and had our salesman put in two additional screws to correct the bent vents. In doing so, he bent the fins on the vents and now it's twice as bad as before. We will have to replace them ourselves next spring, and because they are painted to the soffit we will have to pry them off. Again we paid premium price.
They had to redo our soffit wood three times and our fascia wood was replaced when they did the gutters and failed to prime the wood after we told our salesman repeatedly that the fascia had to be primed BEFORE the gutters were put up. The fascia had to be done twice. They had to do the corner gutter three times and now there is a buildup of chalk in the corner gutter which could create the same problem we had before which caused the damage to our soffit and fascia wood in the first place.
Our salesman finished doing the ridge vent shingles two days after the roof was done because he said they ran out of shingles. When he left he said the ridge vent was done, he wouldn't need the remaining shingles, we could keep them. After he left, we noticed a difference in the ridge vent and when we called him to inform him of the two different ridge vents being used, he was surprised. I called the company and informed them I didn't want our salesman to replace the ridge vent, we wanted an experienced roofer to do the repair. The General Manager overrode my objections and had the salesman do the repair. We had no say in who works on our house.
I called the General Manager to tell him of our grievances after the soffit vents and the unprimed fascia. Before we signed the contract with Baney, we asked our salesman several times if they subcontracted the work out and he assured us that all work was done by Baney employees. I wanted to speak with the crew who did the fascia to find out where the lack of communication was. The General Manager said that wouldn't happen, he was abrupt, rude, wouldn't let me speak, and kept interrupting me. When I asked him who his boss was, he refused to tell me. We only found out later by accident that they subcontracted the gutters out. After all the mistakes, they had a different company do the work and we aren't allowed to know what the instructions were. No apologies from anyone at Baney, only disrespect from the General Manager.
Too many problems to go into great detail or it would take three pages. Numerous phones calls unreturned including to the owner, work we will have to redo ourselves next spring. It took 11 weeks from signing the contract to completion. It was a nightmare we thought would never end. We would NOT recommend Baney, they get an F from us.
07/27/2015
We were able to contact the owner of Baney, Jeremiah, from his response to our review. He did remedy our remaining problems with the home repairs and did adjust our bill accordingly. I cannot in good conscience give them anything more than a C due to continuous problems, but Jeremiah did an excellent job of fixing the problems with putting up new soffits with vents, fixing the problems with the ridge vent, and having the gutter people back to fix leaking of gutters. Thank you Jeremiah for resolving these issues.
"(removed member name)I'm sorry you had a bad experience with my company my name is Jeremiah I saw on your review that you tried to call me I never received a call you can reach me on me cell 8479151433 anytime so we can get any problems resolved thanks"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.