I am a computer technician with more than 10 years experience being the "computer guy" or entire IT department in all types commercial industries from fortune 100 companies to home based businesses like myself. I am a one man operation and I will be the only one working on your computer. I am a 9 time Angie's List Super Service Award Winner. It used to show my badge on my profile but since I can not afford there new advertising amounts many people will be unable to find me unfortunately. Thank you for your support in past years.
Business highlights
18 years of trusted experience
Services we offer
Award Winning Apple, PC, and Notebook Repair Support Services Business IT Support & Residential Computer Services Complete Hardware Services including but not limited to: Hardware Diagnostics, Screen Repair, Power Plug Repair, Motherboard Repair, Logic Board Repair, Video Card Repair. Software Services including but not limited to: Malware / Virus & Spyware Removal. Windows Support (ALL VERSIONS). Apple OS Support (ALL VERSIONS), Accounting Software. Expert Data Recovery Services, Web Design
Services we don't offer
Quick iPhone / Cell Phone/ Tablet Hardware Repair. I do not stock most parts.
Nick is great! He build us a new Windows 10 gaming computer since our Windows 7 were no longer supported. He also upgraded our laptop and another desktop with Windows 10. He got everything done very quickly. We have used him in the past and will be using him again.
Description of Work: Build new computer, upgrade 2 others
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Karl K.
05/2018
5.0
computer repair
+ -1 more
Nick was very responsive to my inquiries, and as a very knowledgable person myself about computers, I can say clearly knows his stuff. We probably won't work together given our geographic separation, but he was kind enought to share his views on what I want to accomplish and some other alternatives I might consider. I can see why he has received such great reviews from those who have in fact hired him. He could have easily, and professionally, provided no advice at all, but he took some time to have a useful conversation, and I appreciate it.
Description of Work: Create dual boot system with Windows 10 and Windows 7
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DOROTHY E.
03/2018
5.0
computer repair
+ -1 more
The repairs was done wonderfully, i had the service through phone & was serviced on time & they were great & repaired my computer perfectly. I originally got his name thru Angie's List.
Description of Work: Repair on my computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DOROTHY E.
03/2018
5.0
computer repair
+ -1 more
He picked up the computer on the 19th & he brought it back yesterday, & it was working wonderfully, The repair, he got it, he diagnosed it & was able to get the part, & he brought it back yesterday,
Description of Work: Repair on a 20 year old gateway computer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
M L B.
02/2018
5.0
computer repair
+ -1 more
My laptop was making funny noises and freezing. It was only 2.5 years old, from Best Buy, and unfortunately my warranty had expired. I found Zepps Home Computer Repair by Google search, contacted them by email. Their customer reviews were good, so I took a chance. Nick responded the next day. He found that I needed a new Hard Drive (Yup...2 year old Toshiba laptop from Best Buy) as the original one was faulty. He said it was common for a Toshiba hard drive to fail. He communicated the price, giving options on the best deal, and was able to save the content from my old hard drive and transfer to the new one. Work was completed within a week. I am very pleased with Nick's work ethic. He was professional, punctual and communicates well. So.......if you need repairs by an honest guy, contact Nick at Zepps Computer Repair. You will be glad you did!
Description of Work: Laptop repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Tove G.
01/2018
5.0
computer repair
+ -1 more
Nick is always pleasant and gets our computers back fast. Being a gamer, I don't like it when my main machine is out of commission. Nick understands this and has always gotten our computers back right away. He got it cleaned up and updated. It's running great and is handling everything we through at it with regards to our games. Thanks Nick!
Description of Work: One of our desktops blue screened and was running really slowly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from ZEPPS HOME COMPUTER REPAIR
It's always my pleasure to keep a gaming family gaming! Helping any of your family in the past years are always one of my more favorite jobs. Those big desktops are always the best way to go. I can always help you build the next one too and even use the same case.
RUSSELL B.
07/2017
5.0
computer repair
+ -1 more
Nick is a great guy, no BS - all fixed and potential costs were clearly defined before engagement, with pricing fair for the services delivered. Nick said what'd he do, did what he said, expeditiously & professionally, and I will recommend & use him again.
Description of Work: I have a (relatively) complex WiFi-Router setup for a residence, due to it's construction, which recently failed. Nick installed and setup all new components.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from ZEPPS HOME COMPUTER REPAIR
Thanks! The most to the point review I ever had. Great meeting you and your wife!
SUSAN H.
04/2017
5.0
computer repair
+ -1 more
I had an excellent experience with Nick. He was prompt and professional and very helpful in giving me tips. It was necessary for him to take my computer home but he returned it the next day. He spent hours removing poor software and cleaning it up. I'm happy to say it works great now and it's so much faster.
Description of Work: My Windows 10 computer froze completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ZEPPS HOME COMPUTER REPAIR
Thanks! Im glad I could make your desktop as good as new!
Lillian G.
01/2017
5.0
computer repair
+ -1 more
Spectacular! Nick was on time; very cordial; very experienced and professional. He's definitely my go-to guy for my computer and other tech devices. Thank you, Nick
Description of Work: Needed a second monitor installed on my laptop
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the amazing review! Im glad I was able to help you and your husband again! 2 appointments in 10 years means I'm doing my job and that your have some computer luck on your side.
Susan T.
11/2016
5.0
computer repair
+ -1 more
Nick and I communicated through Angie's List to set-up a time and he was able to come at 5 which I appreciated since I work during the day. He is very friendly and was able to get my printer up and running again in no time. Also, my wireless printer is a scanner so he was able to set that up for me which is a great feature for me to be able to use on a regular basis. Nick also gave me additional information about browsers and anti-virus software which I appreciated. I would hire Nick again and even took his business card for my sister.
Description of Work: I needed to have my wireless printer set-up again after I changed from WOW to Comcast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from ZEPPS HOME COMPUTER REPAIR
Thanks! Im here to help whenever your sister need my services.
Susan T.
11/2016
5.0
computer repair
+ -1 more
Nick and I communicated through Angie's List to set-up a time and he was able to come at 5 which I appreciated since I work during the day. He is very friendly and was able to get my printer up and running again in no time. Also, my wireless printer is a scanner so he was able to set that up for me which is a great feature for me to be able to use on a regular basis. Nick also gave me additional information about browsers and anti-virus software which I appreciated. I would hire Nick again and even took his business card for my sister.
Description of Work: I needed to have my wireless printer set-up again after I changed from WOW to Comcast.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the great review! Im glad I could get your printer network switched over from WOW to Comcast.
Dan L.
10/2016
5.0
computer repair
+ -1 more
Nick did an excellent job. He was professional, courteous, friendly and informative. He came the next day after I called. He solved my printer issues and also cleaned up my computer resulting in faster download speed. I will use him again if the need arises and will also recommend him to others.
Description of Work: Solved printer and computer issues.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from ZEPPS HOME COMPUTER REPAIR
Thanks so much! It was fantastic meeting you and your wife!
KATHY L.
09/2016
5.0
computer repair
+ -1 more
Nick is quick, competent and very pleasant. Everything you would want in a computer consultant.
Description of Work: My hard drive in my PC needed to be replaced. And my husband's laptop was running very slowly and showing signs of corruption.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the great review! It has been a pleasure helping you and your husband with your various computer needs. Also congrats on your beautiful new home!
Jan P.
09/2016
5.0
computer repair
+ -1 more
Great. Nick reviewed the issues and repaired the problems on each of the computers.
Description of Work: Clean, repair, remove viruses and update all software on 2 computers. Configured printer. He even fixed my iPhone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$385
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the review! Im glad I could get you up and running so you could continue your business on amazon. Best of luck to you this year!
John C.
08/2016
5.0
computer repair
+ -1 more
It was great. Nick was able to help us get the situation resolved within a few hours of our call. This is the kind of speedy service and reliability we have come to expect from Nick. When we have viruses or other IT issues we can not resolve in-house we call Nick.
Description of Work: Help us isolate and eliminate a virus that came up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the great review! I'm glad I could support your business & website for the past 8 years. Time flies! It is also extra awesome that I know a great HVAC company it refer any of my customers to. It also looks like you had only 2 viruses in 8 years! fantastic! As always I'm here when you need me!
Tove G.
07/2016
5.0
computer repair
+ -1 more
Nick picked up my mom's computer. He got it all debugged and updated. He returned it the next day and showed her how to use chrome, as that was new to her.
Description of Work: I had Nick fix my mom's desktop.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ZEPPS HOME COMPUTER REPAIR
I always take a referral for someones mother has the highest sign of trust with a customer. It was great meeting your mother (who is one of the nicest people I ever met), and going to her beautiful home. She was so happy she gave me homemade cookies! Wish all my jobs went that well! haha. Thanks again for your continued business!
David and Marilyn S.
07/2016
5.0
computer repair
+ -1 more
Nick Zeppetello, the owner did a fantastic job of ridding the computer of a virus. He is a dedicated individual who makes sure everything is done properly and the computer is not only fixed but is running faster than it was before he came to the house. The price was reasonable and well worth it.
Description of Work: Clearing a virus from a computer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the fantastic review! It is always a treat talking with you and your wife! Im here whenever you need me.
Barbara G.
04/2016
5.0
computer repair
+ -1 more
Very well. He visited my home and did some diagnostics, took the laptop with him, and returned it promptly.
Description of Work: Nick removed conflicting software from my laptop using Windows 10, and got it running again, and did some basic cleanup on files both the laptop and a desktop PC. He also fixed some balky keys on the laptop without having to replace the whole keyboard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the review! Im glad I could get you going!
Tove G.
01/2016
5.0
screen repair, computer repair
+ 0 more
We called Nick because of his ratings on angie's list. Our main desktop was stuck in a blue screen loop of windows 7 updates and we couldn't get out of it, we just had to power off the machine. It had been having issues with windows updates for a few months and was starting to lag when we surfed the net. Our gaming experiences were alright but we were getting prompted our driver was out of date. Nick came the next day and picked our main machine up. He solved the blue screen looping issue, updated all of our drivers, removed some adware, fixed our antivirus problem (which is what was causing the windows update problems) and returned the computer the next day. The morning Nick was bringing back our main computer, I was on our second desktop and a red screen popped up saying I had malware on the computer. I was stuck on that page with obvious virus problems. I emailed Nick and asked if he could pick up a second patient :-) He was able to take that one too. Both computers were fixed in a day. All adware/malware was removed, they were updated and cleaned up, registries were updated and corrupted files were cleaned up. My son and I game on both computers and they are both lightening fast now. It's amazing how much faster they both do simple things like surf the web and more complex things like run high graphic games and skype, etc. simultaneously. We were very happy with Zepp's Home Computer Repair and will definitely use him again.
Description of Work: Fixed two computers
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Response from ZEPPS HOME COMPUTER REPAIR
I'm glad I could get you and your kids gaming again! Still think it is the coolest that you play WoW with your son! As always, I'm here to help you with your gaming desktops and Alienware gaming laptop! Hopefully the speed increase helps you defeat more enemies!
Susan K.
01/2016
5.0
computer repair
+ -1 more
I am an Angie's List groupie. So, when I had a computer problem I immediately turned to Angie's List for recommendations. Nick (Zepp's Home Computer Repair) had very high reviews. I contacted Nick and he called me back within 2 hours. I set an appointment with him to come to my home regarding my computer issue and he was accommodating as to my time preference and arrived right on time. Within hours of picking up my "tower", he called me to tell me he had diagnosed the issue and could fix it. We set a time for him to return my computer. Again, he was accommodating to my schedule and arrived on time. He put my computer back together, tested everything to ensure all was in working order and showed me some shortcuts and quick fixes to several areas. He waited while I tested the computer and a couple of programs that are important to ensure everything was working. In addition to fixing the specific issue, he "cleaned up" my computer making it faster and cleaned off some malware. His pricing is extremely reasonable and certainly the value is there! Nick's other Angie's List comments are all certainly accurate. I would definitely use him again and refer very favorably to anyone inquiring about his service.
Description of Work: My approximate 5 year old computer suddenly had a completely blank screen. Nick was able to quickly diagnose the issue and fix it for a very reasonable cost
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the wonderful review! Im glad I could appease such an Angie's List Groupie! It was a pleasure meeting you and I'm glad everything has been working for you since!
MARK S.
12/2015
5.0
computer repair
+ -1 more
I have a new (3 months old) Lenovo laptop that runs on Windows 10. I recently stepped away from it while working and came back to a 1 hour Windows update. After the update I was unable to get it to start. It would freeze and I couldn't get to the point where I logged in. I feared that everything would be lost. I emailed Nick late in the evening and he promptly responded to me. The next morning he came to my office ad picked up the laptop. He was able to recover all my files and kept my programs in tact. He diagnosed the problem, which was caused by two internal programs not compatible with Windows 10 updates. He removed them and got everything working again. Nick is very prompt, professional and knowledgeable. While we don't want technical issues to arise, I'm sure they will and I will be using Nick from now on.
Description of Work: Repaired my Lenovo laptop after a Windows 10 update prevented me from started it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from ZEPPS HOME COMPUTER REPAIR
Thanks! Its been a pleasure helping you and your tech company with all your computer service needs!
Maureen B.
10/2015
5.0
computer repair
+ -1 more
Nick made time to help us ASAP. He was on time. He was very helpful, very pleasant, and we will certainly be calling him again for our computer needs.
Description of Work: He set up a new printer for us and instructed us on how use the various functions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the kind words! I have been to Oak Brook several more times since I helped you, thank you for any referrals!
Claudia S.
09/2015
5.0
computer repair
+ -1 more
He arrived on time, was very efficient and helpful. He also addressed some problems that I'd been having with my television/cable/entertainment equipment. He was knowledgeable and I certainly would hire him again.
Description of Work: Nick helped me set up a new computer and install anti-virus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the review! I'm glad I was able to address all your questions. It is not the first time I went to a house for a computer issue and ended up looking at other electronics also. Hope all is well!
Robert C.
08/2015
5.0
computer repair
+ -1 more
Nick responded quickly to a weekend call from me and we set up an appointment at my house on the following Monday. He Arrived right on time. Nick is very personable and easy to deal with. He checked out my MacBook Pro which had some unusual and stubborn pop up problems. He encouraged me to switch from Firefox to Chrome and set the new browser up for me. He imported my bookmarks and toolbar. After the work was completed on my computer I asked Nick if he could help me with a problem I was having with playing my iPone through my car's audio system. The volume at max was not loud enough. He said he'd give it a shot and in short order figured out a way to get considerably more volume. Nick encouraged me to call him if any of my problems reappeared. Nick did a great job and I will definitely call him with any future computer needs.
Description of Work: •Fixed pop up and malware issues on a MacBook Pro and got it to run faster. •Changed my browser, imported bookmarks, and backed up my hard drive. •Showed me several techniques to deal with various issues in the future. •Got my car audio system to increase volume output when connected to my iPhone 6.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Response from ZEPPS HOME COMPUTER REPAIR
Glad I could help!
Bill H.
08/2015
5.0
computer repair
+ -1 more
Could not be more pleased. Nick was incredibly responsive and a joy to work with. He explained everything thoroughly and all work was completed in a timely fashion. I highly recommend Zepp's and, will not only use him in the future, but recommend him HIGHLY to anyone needing computer assistance of any kind. THANK YOU NICK !!!!!
Description of Work: Picked up my current desktop and my new laptop - Upgraded operating system from Vista to Windows 7, added memory, virus protection, installed Office 365, Installed google Chrome etc etc to existing desktop. He then set up new laptop transferring all data so both computers would be in sync including extensive I-Tunes library. Now my old desktop works incredibly well and fast and new laptop is incredible.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$335
Response from ZEPPS HOME COMPUTER REPAIR
Thanks for the fantastic review! You were ready to buy a new desktop but I knew the computer you had was more than enough for your needs. Glad I was able to setup your new laptop. Always a pleasure helping you and your family!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Screen repair,
Computer Training
FAQ
ZEPPS HOME COMPUTER REPAIR is currently rated 5 overall out of 5.
Monday: 9:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
ZEPPS HOME COMPUTER REPAIR accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ZEPPS HOME COMPUTER REPAIR does not offer free project estimates.
Yes, ZEPPS HOME COMPUTER REPAIR offers eco-friendly accreditations.
No, ZEPPS HOME COMPUTER REPAIR does not offer a senior discount.
No, ZEPPS HOME COMPUTER REPAIR does not offer emergency services.
Yes, ZEPPS HOME COMPUTER REPAIR offers warranties.
ZEPPS HOME COMPUTER REPAIR offers the following services: Award Winning Apple, PC, and Notebook Repair Support Services Business IT Support & Residential Computer Services Complete Hardware Services including but not limited to: Hardware Diagnostics, Screen Repair, Power Plug Repair, Motherboard Repair, Logic Board Repair, Video Card Repair. Software Services including but not limited to: Malware / Virus & Spyware Removal. Windows Support (ALL VERSIONS). Apple OS Support (ALL VERSIONS), Accounting Software. Expert Data Recovery Services, Web Design
Quick iPhone / Cell Phone/ Tablet Hardware Repair. I do not stock most parts.