Approved Pro
Phoenix HVAC, LLC
Central A/C Installation, Central A/C Service or Repair, Heat Pump Installation and Replacement,
About us
With decades of experience, we work hard to bring each customer the best possible service and quality available. We look forward to working with you on your next project. We welcome your questions and thank you for your interest.
Business highlights
Se habla espanol
Emergency services offered
7 years of experience
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.957 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 0% | ||
| 2% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 57 reviews
Roger B.
May 2024
Central A/C Installation
The unit was installed a couple of years ago. This visit was for spring checkup. Thomas, the tech, was great. Informative and efficient. I highly recommend this firm.
MaryAnne W.
Nov 2022
Anthony is a skilled, experienced HVAC technician. He started this business from scratch and has worked hard to build it and grow it in a very short time. His success speaks to the quality of the work he does and the service he provides.
Ajibike B.
Aug 2022
Gas Furnace / Forced Air Heating System - Repair
I was advised to change my AC unit because it was leaking water into the house. They charged me and recommended to change the unit, I found out I do not have to change it. What they have to do is to rod the pipe because it was clogged for a couple of $$$.
Sybelle M.
Sep 2021
I needed a new HVAC. I received a prompt bid at an extremely favorable price. The technicians who installed my new unit were extremely knowledgeable and personable! They finished the job in one day, even though they had estimated it would take two whole days. They cleaned up after themselves in a marvelous way.
Response from Phoenix HVAC, LLC
"We are so pleased to have had the opportunity to work with you Sybelle! We look forward to supporting your new system through seasonal maintenance for many years to come."
Jorge A.
Jan 2021
Very straight forward conversation. Very pleasant service. Made me feel good about my decision to go with them.
Ric S.
Dec 2020
These guys are great! We have an yearly maintenance contract with them for our AC and hot water boiler. They are professional and do great work! They are also very responsive as issues arise. Our older hot water radiator system went down on a Saturday night. I called Maggie and and Bob (one of the owners) was out Sunday morning and repaired our unit. They also installed a new hot water heater recently. Highly recommended!
Response from Phoenix HVAC, LLC
"Thank you so much for your feedback Ric! We were so happy to be able to get your home warm and safe again this weekend. We look forward to supporting your home and family for many years to come."
Tom K.
Nov 2020
Central A/C Installation
Friendly reliable owners and staff. Work was completed when scheduled and professionally. New AC was installed with furnace. Since it was cold out, I was assured They will check outside condenser unit in the spring. Comforting to work with a good company.
Response from Phoenix HVAC, LLC
"Thank you so much for taking the time to post your feedback Tom! It was a pleasure working with you. We look forward to seeing you in the spring for that complimentary check on that new ac."
Judy M.
Oct 2020
Heat Pump Installation and Replacement
The technicians and office staff really care about their work and customer satisfaction. They explore all options if a problem arises. They leave everything very clean. I highly recommend them.
Response from Phoenix HVAC, LLC
"Thank you so much for taking the time to post a review for us. We looking forward to taking great care of you and your home for many years to come!"
Bill T.
Sep 2020
Central A/C Installation
Outstanding service and knowledge
Response from Phoenix HVAC, LLC
"We are so happy we can support you, Bill, and look forward to many years of partnership! Thanks for taking the time to post this review for us."
Mark Z.
Sep 2020
Central A/C Service or Repair
Highly recommend! Great communication throughout the entire team from start to finish. Definitely would hire them again!
Response from Phoenix HVAC, LLC
"Thank you for taking the time to provide your feedback Mark. We look forward to taking great care of you and your home for many, many years to come."
GREGG R.
Sep 2020
Central A/C Installation
Everyone in this company is totally friendly and professional. I thoroughly enjoyed working with them and highly recommend them. If i could give them 6 stars, i would.
Response from Phoenix HVAC, LLC
"Your feedback is so appreciated, Gregg! We look forward to seeing you for your Fall Maintenance."
Denise W.
Aug 2020
Central A/C Service or Repair
Bob McCarthy the technician was very curtious and professional and expertise at his profession,
Response from Phoenix HVAC, LLC
"Thank you so much for the feedback Denise! We look forward to taking great care of you and your home for many years to come."
Tyler E.
Aug 2020
Central A/C Service or Repair
Ian was great.
Response from Phoenix HVAC, LLC
"Thank you so much for taking the time to provide your feedback, Tyler! W e look forward to seeing you for your Heating Maintenance in the fall."
Scott B.
Aug 2020
Gas Heating and Furnace Service
Excellent work and service. Even stayed late on a Friday night to finish the job
Response from Phoenix HVAC, LLC
"Thanks so much for taking the time to post your thoughts on your experience with us. You have been an absolute pleasure to work with! We look forward to taking great care of you and your home for Many, Many years."
Roberta B.
Jun 2020
Central Air Cleaner Service
Ever so blessed to find Phoenix. They are totally professional and the work is top-notch.
Response from Phoenix HVAC, LLC
"We are blessed to work with you, Roberta! Thank you so much for taking the time to post on our Home Advisor page. See you in the Fall!"
Eric L.
Jun 2020
I used Phoenix HVAC last week for some maintenance and to help improve the air flow in the house. They are so reliable and easy to work with. The technicians were friendly and efficient and were open to all of our questions about the work they were doing. Since they came, we have definitely noticed a good change in the amount of air circulating on our top floor. I would definitely recommend them!
Response from Phoenix HVAC, LLC
"I am so glad we were able to help increase the comfort you experience in your home! We look forward to seeing you in the Fall for your heating maintenance."
Shyrlden C.
Jun 2020
Central A/C Service or Repair
Tony and his crew are amazing professionals. Great customer service, incredibly knowledgeable and as reliable as they come.
Response from Phoenix HVAC, LLC
"Thank you so much for your kind words Shyrlden, it is a pleasure to take care of you and your home!"
James J.
May 2020
Central A/C Installation
I honestly don't have enough positive things to say about these guys. They were on time, every day. Their team was professional and courteous, going above and beyond. Every day when they left my home, everything was put back the way it was when they got there. I hardly even knew a MAJOR HVAC installation was happening when they weren't around. You're honestly stupid if you don't hire these guys!
Response from Phoenix HVAC, LLC
"We were so honored to be able to partner with you to bring your lovely home up to date with comfort! Please do not hesitate if you need anything in the future. See you in the Fall for you winter maintenance."
Mark S.
Apr 2020
Gas Heating and Furnace Service
On time, professional, and great customer support by Maggie. As far as value, they are definitely more expensive than some others we quoted, but you get what you pay for. We had our furnace and AC and water heater replaced by the Phoenix crew in Dec 19 and everything is still working well. Keep up the good work guys!
Response from Phoenix HVAC, LLC
"So glad everything is still works well Mark! We look forward to seeing you in the Spring for your AC maintenance."
Ryan C.
Apr 2020
Used Phoenix to replace a furnace and a few hot-water heaters in our multi-unit property, and we were extremely pleased with the results. Before starting, they worked with us to select an installation that would both meet our needs and fit within our budget. They also did a top-notch installation. A couple months after the install I had a plumber in the basement for an unrelated reason, and he remarked about how impressed he was with their work. Most importantly, they were very responsive to our needs, and showed a lot of flexibility. Because we have such an old (120+ years) home with so many architectural quirks, the typical installation they were planning on doing wasn't ideal, so they ended up trying something new and making additional trips to their supplier to get the parts they needed for a non-standard install that would suit us better. Overall, they did a really fantastic job, and we'll definitely reach to to them in the future.
Response from Phoenix HVAC, LLC
"Having completed your install more than 2 months ago, it is a particular honor for us to know that you are still happy with our work, and the value we offered you and your beautiful home! We look forward to taking great care of you for many years to come."
Vivian G.
Apr 2020
Central A/C Installation
Very happy with Phoenix HVAC who provided an excellent, professional and thorough service. They are skilled and knowledgeable and offered us a variety of quality customizable options according to our needs. They are a very respectful and courteous staff and Maggie in customer service is great. HIGHLY RECOMMEND !!!
Response from Phoenix HVAC, LLC
"Thank you so much for taking the time to post a review for us Vivian! You and your husband were a pleasure to work with and we look forward to taking great care of you and your home for many years to come."
Jim W.
Feb 2020
Phoenix HVAC is the only heating & cooling company I will ever use! They are thorough, professional and explain all options available. I never felt pressured to make a decision to repair or replace, and the final installation is impeccable... the job site was cleaned to a state better than it was before they started! They answered all of my questions and were extremely flexible when scheduling the work. Having the team @ Phoenix perform this work gave me peace of mind on the eve of sub-zero temperatures! Thank you Bob and the rest of the Phoenix team!
Response from Phoenix HVAC, LLC
"You and your family were an absolute pleasure to work with Jim. We were so glad to help ensure you stay safe and warm this winter! We look forward to taking great care of your home for years to come."
KEITH L.
Jan 2020
Fixed an issue that literally dozens of other HVAC contractors could not fix
Response from Phoenix HVAC, LLC
"Bob & Connor were so happy to help Keith! Look forward to seeing you in the spring for your AC maintenance."
Larry M.
Dec 2019
I have recommended them to many of my friends and members of my family. These are good guys doing a good job!
Response from Phoenix HVAC, LLC
"Thanks so much for you support Larry, you are an absolute pleasure to work with!"
Sherene J.
Dec 2019
Gas Furnace / Forced Air Heating System - Repair
prompt, professional, experienced, and helpful. not pushy at all. came out within 24 hours of my first contact with them. offered helpful maintenance advice and ideas.
Response from Phoenix HVAC, LLC
"What great feedback! Thanks so much for taking the time to post about your experience Sherene. We look forward to taking care of you and your home for years to come!"
Licensing
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FAQ
Phoenix HVAC, LLC is currently rated 4.9 overall out of 5.
Phoenix HVAC, LLC accepts the following forms of payment: CreditCard
Yes, Phoenix HVAC, LLC offers free project estimates.
No, Phoenix HVAC, LLC does not offer eco-friendly accreditations.
No, Phoenix HVAC, LLC does not offer a senior discount.
Yes, Phoenix HVAC, LLC offers emergency services.
Yes, Phoenix HVAC, LLC offers warranties.