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McMaid Northwest

2.9(
8
)

About us

McMaid helps families in the greater Chicago area spend more time living life and less time cleaning up after it! We do that by providing a variety of house cleaning services including weekly, bi-weekly, and monthly cleanings, move-in / move-out one-time cleanings, carpet cleaning, upholstery cleaning, air duct cleaning, and dryer vent cleaning.

Business highlights

50 years of experience

Services we offer

House cleaning, air duct cleaning, bi-weekly house cleaning, carpet cleaning, dryer vent cleaning, monthly house cleaning, move-in/move-out house cleaning, upholstery cleaning, weekly house cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.98 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
25%
4
13%
3
25%
2
0%
1
38%
Write a review
Showing 1-8 of 8 reviews
Jean M.
Aug 2017
1.0
$110
I used to use them but I quit their services when I got down to one pair of earrings. They don't believe you when you report something like that. We have about 3000 sq ft and every 2 weeks we paid them $110. They ruined some furniture too by the way. They did a good job cleaning but they ruined a few things. Like if they wiped the floor with a rag then they would use it to dust with. They left scratches on my end tables.
Response from McMaid Northwest
"We don't use Angie's List so are just now seeing this "review" [Member Name Removed], interesting that you post this review in 2017 when we last cleaned your home in 2012. Our records indicate no reports of missing earrings in your home but do show a shower door that "shattered" when our employee wiped it with a cleaning cloth. Regardless of providing information to you that this occasionally happens due to a slight (not visible to the eye) imperfection in the glass from drilling holes to attach handles, you insisted the girl did something wrong. You didn't even ask if she was OK. That's when we parted ways."
Linda P.
Aug 2012
5.0
Yes, I recommend this pro
$495
The work they did was worth every penny I spent. They even cleaned my dryer's vent. They were personable and on time. They gave a two hr space for when they would arrive. They were very clean. Jeff and Thelma were a pleasure to work with.
AMY G.
Jul 2012
5.0
Yes, I recommend this pro
$150
They are excellent. They work with you. I can ask them sometimes to do something in particular. I had papers damaged in the flood and I had trouble going through them because they were my kids art work and they did it for me and saved the one's that were still in good shape. They also straightened areas that were disorganized.
Paul D.
Jan 2011
3.0
Their price was high especially for the quality of work that they did. We would not use them again. They charge per room. We have a lot of little rooms, so it did not work well for us.
Irene Z.
Jul 2009
4.0
$112
The crew has been consistent in arriving during  their agreed-upon time period and does a good job on regular maintenance cleaning. The office staff has been responsive to my inquiries or changes due to my schedule. Overall I am satisfied and will continue using this service provider.
DONNA S.
Jun 2005
3.0
$96
I WAS NEVER SURE WHEN THEY WERE COMING OR WHAT CREW WAS COMING. I WOULD NOT RECOMMEND THEM.
ANNA W.
Feb 2005
1.0
$139
I WAS ON THE PHONE FOR ABOUT 20 MINUTES WITH A REPRESENTATIVE TO GO OVER EVERYTHING THEIR SERVICE PROVIDES. I WAS VERY SPECIFIC ABOUT WANTING THE WINDOWSILLS & WINDOW LEDGES (FOR WHICH I PAID EXTRA) AND LAUNDRY AREA CLEANED, NEITHER OF WHICH WERE. ALSO, NONE OF THE BEDS WERE MADE. WHEN I CALLED TO COMPLAIN, THE PERSON WHO ANSWERED THE PHONE SAID THAT SHE WOULD CHECK INTO THIS AND CALL ME BACK. NOBODY EVER BOTHERED TO CALL BACK. THE PRICE THAT WAS CHARGED FOR THE QUALITY OF THE SERVICE THAT WAS PROVIDED WAS WAY TOO HIGH.
Vicki P.
Apr 2002
1.0
UNSATISFACTORY,UNPROFESSIONAL. BROKE SEVERAL PICTURE FRAMES BY KNOCKING CONSOLE OVER. TOOK THEM FOR REPAIR, THEN DID NOT RETURN THEM OR RETURN MY CALLS. NATIONAL HOME OFFICE REPLIED THEY HAD NO CONTROL OVER REGIONAL. AFTER MANY ANGRY PHONE CALLS, GOT MY PICTURES BACK (LEFT IN ENVELOPE AT MY DOOR), BUT THEY WERE FRAMELESS! GAVE UP.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

McMaid Northwest is currently rated 2.9 overall out of 5.

McMaid Northwest accepts the following forms of payment: CreditCard

Yes, McMaid Northwest offers free project estimates.

No, McMaid Northwest does not offer eco-friendly accreditations.

No, McMaid Northwest does not offer a senior discount.

No, McMaid Northwest does not offer emergency services.

No, McMaid Northwest does not offer warranties.