UNITED VAN LINES

Storage, Moving Companies

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Sheryl S.
07/2011
1.0
moving companies, storage units
  + 0 more
Never use UNITED VAN LINES for your moves. First off we didn't find out that our furniture and items would not ship right away until the packers arrived. The packers informed us that our items would be in a warehouse until there was another family moving out the direction we were moving. We moved and had to wait 16 days for our furniture and items to arrive. My husband called and the receptionist said meekly that for every day they are late we would get a 125 dollar refund. We were quoted by UNITED VAN LINES that our items would arrive by the the 8th of June. It took eight more days for our items to arrive. When they were unpacking a couple of our tables were broken and the movers said it was because they were cheap. That really made me angry. In addition to that 2 of our bicycles were messed up in the move. Before we moved I specifically went out and got our bikes tuned up because I didn't know where to find such a place where we are living now. My daughter's bike had 2 flat tires and the chain was off, My bike had a flat tire and the chain was off it as well. Needless to say all three bikes are not rideable at this time. When we finally got the so-called rebate check it was only for 102.00. Where is the rest of it. Come on it was eight days later than promised and it should have been for another 900.00,
Description of Work: This is a moving and Packing service. They came in and packed our items for moving. When the packers came in they discoverd my childs piggy bank and stole money out of it.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$4,832.4

    Contact information

    2315 N CENTRAL AVE, Rockford, IL 61101


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Storage,
    Moving Companies

    FAQ

    UNITED VAN LINES is currently rated 1 overall out of 5.
    No, UNITED VAN LINES does not offer free project estimates.
    No, UNITED VAN LINES does not offer eco-friendly accreditations.
    No, UNITED VAN LINES does not offer a senior discount.
    No, UNITED VAN LINES does not offer emergency services.
    No, UNITED VAN LINES does not offer warranties.

    Contact information

    2315 N CENTRAL AVE, Rockford, IL 61101