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Midwest Pest Control
Founded 1986 • With Angi since January 2011
Business Details
Phone Number
Address
5767 Guilford Rd
Rockford, IL 61107
Description
Midwest Pest Control has been locally owned and operated since 1986. We are dedicated to providing responsible, environmentally-friendly pest management services to Northern Illinois. We are licensed and certified by the Illinois Department of Public Health. The first step to living or working in a bug-free environment is to rely on our professionals to determine which services will be most beneficial for your situation. Once we have discovered which pests are plaguing you, we will proceed to formulate a plan that will meet your individual needs. We offer annual, quarterly, or bi-monthly treatments to help prevent pests from invading your home or office
Verified Reviews
A few reviews for this pro...
Larry H.
02/07/2019
Called them at 7A and left a message. Call was returned in 15 minutes and an appointment made for this morning. They were prompt and professional. Complete inside/outside inspection, placed numerous baits, and of most importance...calmed my wife down!
Description of Work
Eliminate a mouse
Category
pest control
Pam W.
05/02/2018
Had a prompt response to my phone call. He checked basement and found likely spots where mice could get in and set baits. He went around perimeter of the house showing where I needed to put steel wool. I subsequently put that in myself some days later.
Description of Work
Needed to eliminate mice in basement
Category
pest control
Alisha R.
10/19/2017
The service call was very pleasant. The service provided was spectacular, and pricing was great! However, I have twice asked to set up continued service, and have to send emails to follow up for preventative treatments. I would AAA recommend, if not for my inability to get consistent service.
Description of Work
Basic preventative pest control. No current issues, but I want continuation of prevention to keep issues from eventually arising.
Category
pest control
linda J.
08/02/2017
great! Terry and Ryan came out, set traps, found where the mice were getting in and plugged the hole. they also checked the outside of the house, gave us info on how to reduce any other ways that the mice could come in and took their time in educating us and answering our questions. Very professional and helpful. Terry was delayed because of another job, but he called me to make sure the delay would not be an issue. Again, very professional and courteous.
Description of Work
Mice in the basement
Category
pest control
john Z.
12/14/2016
Excellent!
Description of Work
Was amazing! Called inquiring about possible roach problem. Answered right away and asked me to send pictures. Within seconds, he called me back with diagnosis. Came when he said, was quick, professional and knowledgeable. Will definitely use this company again!
Category
pest control
Michelle C.
12/08/2016
Tammy A.
12/02/2016
I was very pleased with the service. Zach came out, explained some things to me, sprayed for the spiders and I have had no problems since. I will definitely call them again if I need this service in the future or any other pest control needs. They took care of exactly what I asked and were very professional, polite and reasonably priced.
Description of Work
I called for spiders and they were very polite on the phone and explained my options.
Category
pest control
Marie G.
11/28/2016
Robin K.
10/24/2016
Joseph S.
09/15/2016
Not so good . Terry made an appointment with me for 4 o'clock on a Wednesday, he called at 3:45 to tell me he would be 45 min to an hour late . At 5:15 I called him to see if he was still coming ,he did not answer , I left him a message to try to reschedule for Friday or Saturday as of 24 hours later he has not called back .
Description of Work
Asked Terry to come out to put out mouse poison and check out a bed bug problem .
Category
pest control
Service Provider Response
First of all, I would like to apologize for not meeting your expectations. My customers and their referrals are very important to me and we strive to provide excellent results and customer service. To address this particular complaint: I called and explained that I had an emergency call and was running late to give you a bid. The emergency was for bees, for a customer who has a known reaction to bee stings and as such, it was an emergency and did trump a call for an estimated for your rental property. I take all of these calls seriously, but also do need to prioritize my calls. When I did arrive at that rental property later as we discussed, no one answered the door. Please let me know if I can be of further service and I apologize again for any inconvenience and miscommunication.Tammy A.
08/27/2016
"My experience with Midwest Pest Control has been exceptional. The customer service is courteous, and efficient. The technician who came out to give me a quote was on time, and very professional. He took the time to explain how the extermination would take effect on the wasps, and ants that were so problematic to the exterior of my house. So far I have had one extermination, and I am very happy to say that the problem pests are gone! I highly recommend Midwest Pest Control.
Description of Work
Wasp and ant extermination
Category
pest control
Alex N.
08/27/2016
My wife and I had a severe spider problem in our house. I honestly did not want to sign a multiple year contract with a national company. I decided to call local companies around the greater Rockford area and came across Terry at Midwest Pest Control. He came out and treated our home for spiders and also gave us a 90 day guarantee. I am extremely happy with the service and the knowledge he provided pertaining to our spider problem. Moving forward this will be the only company I use for pest control services!
Description of Work
Sprayed the inside and outside of my house for spiders.
Category
pest control
Alisha R.
10/13/2015
Midwest Pest Control was prompt, to the scheduled time. He immediately started to treat the interior, and made certain to provide the services where needed. As it is a rather chilly morning, I felt a bit guilty for having the gentleman go to the basement and into the garage, but he did each area without a complaint. He was courteous, and I would recommend the services of Midwest Pest Control, based on my initial experience.
Description of Work
Midwest Pest Control treated the interior and exterior of my home for "basic" pests. We did not have any issues, prior to my requesting the treatment, and I was strictly looking for preventative maintenance with a reliable company.
Category
pest control
Teresa and Steven K.
09/16/2015
They came out the same day I called within about 90 minutes. They verified what insect we were dealing with, and the degree of the infestation. Then they took aggressive actions and sealed the opening for me.
Description of Work
They prevent bees from nesting inside of a wall of our house.
Category
pest control
sarah O.
03/06/2015
Results were good and there is no longer a mouse problem.
Description of Work
My elderly in-laws had a mouse problem. Terry went all through the house and put larger traps (the type mice go into and don't come out again. Also carefully put bait where it could not hurt the family dog. He also went around the entire house outside and found a hole where the mice were entering and a nest. Cleaned it out and advised my husband how to properly board up the hold to prevent the mice from entering. .
Category
pest control
Joyce L.
12/18/2014
John F.
06/13/2012
I've used him for a few different things the last couple of years. He took care of problem that another company said they couldn't and they wanted me to just use something from a home improvement store. It saved my business.
Description of Work
I use him a couple times in the summer for pest control.
Category
pest control
Terry F.
05/30/2012
I had a pretty good experience with Midwest. I called the local extension service, and they contacted Midwest. Terri came out to the house and said that the queen was flying around, and the hive was protecting her. He advised me how to take care of it, and didn't even charge me! I would certainly use him in the future, and would recommend him to other people as well.
Description of Work
I use Midwest Pest Control for pest control services. He was here a couple of weeks ago. I had a tremendous amount of bees in the backyard.
Category
pest control
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Business Highlights
Emergency Services OfferedService Categories
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Licensed
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General Information
Free Estimates
Yes
Eco-Friendly Accreditations
Yes
Payment Options
Visa, MasterCard, Discover, Check, Financing
Emergency Service
Yes
Warranties
Yes
Services Offered
Pest Control & Exterminating – Ants, Asian Beetle, Bed Bugs, Box Elder, Cockroaches, Mice, Spiders, Wasps.
Services Not Offered
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Frequently Asked Questions & Answers about Midwest Pest Control
How is Midwest Pest Control overall rated?
Midwest Pest Control is currently rated 4.9 overall out of 5.
What days are Midwest Pest Control open?
Midwest Pest Control is open:
Sunday: 7:00 AM - 10:00 PM
Monday: 7:00 AM - 10:00 PM
Tuesday: 7:00 AM - 10:00 PM
Wednesday: 7:00 AM - 10:00 PM
Thursday: 7:00 AM - 10:00 PM
Friday: 7:00 AM - 10:00 PM
Saturday: 7:00 AM - 10:00 PM
What payment options does Midwest Pest Control provide
Midwest Pest Control accepts the following forms of payment: Visa, MasterCard, Discover, Check, Financing
Does Midwest Pest Control offer free estimates?
Yes, Midwest Pest Control offers free project estimates.
Does Midwest Pest Control offer eco-friendly accreditations?
Yes, Midwest Pest Control offers eco-friendly accreditations.
Does Midwest Pest Control offer emergency services?
Yes, Midwest Pest Control offers emergency services.
Are warranties offered by Midwest Pest Control?
Yes, Midwest Pest Control offers warranties.
What services does Midwest Pest Control offer?
Midwest Pest Control offers the following services: Pest Control & Exterminating – Ants, Asian Beetle, Bed Bugs, Box Elder, Cockroaches, Mice, Spiders, Wasps.