Freedom Builders & Remodelers

I've hired Shawn before over the last 10 years, leaving 5 star reviews. One you can see here 7 years ago. Additionally, I've also had a close professional relationship with him for 15 years. Unfortunately, things have changed and, while this pains me to do this, I must leave an honest and forthright review of the ahocking difference working with Shawn was this year. That being said, I am not sure what has happened to Shawn, but he is no longer the craftsman with attention to detail as he was in the past. I hired him again this year to replace my front door and install three new windows in the front of my house. Easy job, right? Not with Shawn. He was rude, cussed violently at me and in front of my tenants while doing the work with fits and bouts of angry outbursts that took us all aback. He was so hard to work with - demanding and, worse, didn't even finish the job. I had to constantly ask him for months if he was going to finish, he would promise a day to come out, multiple times, and never show. He left my windows on the inside completely messed up, filled HUGE gaps with unsightly large amounts of spray foam on top and gaps on the sides, telling me "you're going to have to fix that." What?? He tried telling me it was my house and he has never seen window framing like mine (I am not sure how Anderson replaced other windows beautifully in my home?) Plus, the windows from the exterior which he replaced don't match at all. I only needed one window replaced, but I decided to do all three so they would match the same for curb appeal. I now have three mismatched window screen frames and my curb appeal I was aiming for reduced dramatically because of it. The door? Where do I start? Same as windows, left unfinished. The inside is fine, but the exterior however was left unfinished and unsightly with the silver screws drilled in all over the place on cherry colored molding not covered with matching wood putty to hide, a trim piece left unfinished and sticking out under the threshold like a tacky sore thumb, and the brick siding next to my door has now huge gaps exposed and unsightly. He used clear caulking around the outside frame that just looks horrible, it should be the color of my house. When he finished installing, he said he was going to come back March 20 to finish it. Never showed. I contacted him when I found out it hadn't been done and he became rude and obnoxious but said he would do it. Never showed again. Contacted again, rinse repeat. He always had an excuse and, maybe you can guess, not his fault. Moreover, I paid more to Shawn to install than I would have if I had just paid Home Depot or ANY other contractor to do the job and probably have a finished job by now, six months later. Not a job left for me to finish myself. I've tried working with him. It's impossible. He just fights you until you give up, spends time throwing out excuses when he could have already had the job completed in the same time he spends dancing around. I am so disappointed. He used to be such a nice guy. Always has been rough around the edges, but was a sweet soul. Now? I don't even know who he is. His ethics and integrity have obviously been thrown right out the door. While his anger issues were surprising, and disturbing, I felt like once he got my money, he always had "s*** to deal with in my life" or always had the excuse life was beating him down so he was too busy to mess with finishing or dealing with the issues he left. These things were obviously more important and time-consuming than completing his contract. Never again. I foolishly paid him the full contract before finished, to help him out, and he dipped. I've now had to hire a new contractor through Home Depot to finish the job, but I still have the mismatched windows in the front. Thanks, Shawn! Love ya old "friend.

.Shawn was referred to me by Affordable Painting Services, Inc and showed up promptly to assess the situation and present us with the details of the necessary repairs. Once we all agreed on what was to be completed we were given an estimate. I provided Shawn with a 50% down payment to cover materials and he proceeded to order the window and obtain the other necessary items to complete the job. As the window was made to our particular specifications it took approximately 10 days to get the window. Once the window was in Shawn promptly installed the window and replaced the old damaged siding with new matching siding. All work was completed to our satisfaction.  Staining of the new window and the new siding was completed by Affordable Painting.

Did not go as well as we hoped. Where do I begin? According to HIS contract, he violated 50%-75% of it. All work was to be completed within 45 days from start date. The final day, the last walk through, took place on the 65th day from the start date. The first week, he and one employee worked a total of 3 days, averaging 3-5 1/2 hours and was a no call no show on that Friday. Called me late Friday afternoon stating that the materials he ordered never came in. Starting the 2nd week, he worked 6 days straight averaging approx. 5-6 hours each day with a lunch and 2 breaks each day. at the 5th week, he worked 3 days. Took 2 weeks off to do other jobs. His floor contractor, who didn't seal the basement floor first, had to REDO the basement floor due to Argon Gas bubbles. We were told that it was going to cost a few hundred dollars more because it was OUR fault about the Argon Gas, according to Freedom Builders. Talking with the sub contractors, Affordable Painting, the owner told us personally, he wasn't going to be charging Freedom Builders any additional money because he said that it was the sealant manufacturer at fault because of the bubbles. He said he felt he needed to tell us because he didn't want to see us be taken advantage of. During the first week, Freedom Builders damaged one of our cable lines which resulted in no service in our bedroom. Shawn said he didn't know why the cable stopped working. After he left I went downstairs and found out why. He had broken through the cable T bar and then hid the wires so we wouldn't find them. Had to call the cable company to come out to repair the wiring. It took them a few days to come to our home and in the meantime, Shawn had already put up the new drywall ceiling and when the cable company came, I went into the basement with the technician and Shawn had hidden ALL our cable wires inside the insulation he had put into the new walls and ceiling! When I asked him where the heck all my wires were at, he stood there and shrugged his shoulders and said and quot;I don't knowand quot;. I was made to look for the wires myself! He also commented to the technician that if he had come any later, he would have made HIS job a lot harder! I have never met so rude of an individual as Shawn Warren! Finally on day 65, Shawn came to get his final payment of $1000. I told my husband not to pay him because of all the discrepancies in his work but my husband just wanted him gone. 2 of the lights he installed do not have casings so when you look up at the lite, all you see is uneven cuts of drywall. He was to create a cable access panel for future cable issues. He cut a small square in the corner of the ceiling. The wires are NOT accessible! There are 2 openings in the ceiling exposing small electrical boxes. Walls and ceilings were not painted, there are epoxy paint stains all over the trim and lower parts of the walls, there is bare, unfinished wood where the bar used to be, didn't reconnect the house phone jack. It is hanging on the wall in my laundry room. One of the doors going into the laundry room does not have a door knob. Found this owner rude and unprofessional along with shoddy work ethics. I found the subcontractor, Affordable Painting Services, to be a lot more honest and friendlier. Other than all the paint that was left on the trim and walls from the floor epoxy, I was happier with THEIR work!

Shawn of Freedom Builders did a great job installing our new glass tile kitchen backsplash. Despite a cabinet that needed repair and leveling and a stove that didn't want to fit back in its place, he completed the job on time and displayed extreme patience and persistence with every glitch that popped up. He was very meticulous about keeping his work area in order and always put everything away at the end of the day. We absolutely love our new backsplash! We have a large master bathroom remodel project coming up and we fully intend to have him back for that.