ELITE GUTTER SVC

ONCE WE GOT ON THEIR CALENDAR, THEY WERE PROMPT, COMPLETED THE JOB AND CLEANED UP BEFORE LEAVING.

We never got the opportunity to decide whether to hire this company or not. In late November 2011 our rental house's roof started leaking. One of the companies giving us an estimate said we needed the gutters replaced as well because they would be destroyed when the roof is replaced since they are nailed into the roof. The company referred us to Elite. I called them, left a message and received no response. As we were able to patch the leak we decided to wait until spring to replace the roof and more or less forgot about the gutters. In mid April, I again called Elite - I though I'd give them another chance. In a day or two I did receive a message from Jay requesting the street address for the rental house. He said he could not make out the street number in the message I left. I called back and left the street address again. As of May 1st I have not heard anything back.

We would never use them again, ever.  They never did work for us but in terms of customer service, I would give them an F.  I’ll give them a D on responsiveness because they did get back to us once.