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BLUE RIBBON PREMIER HARDWOODS
Wood Flooring Repair or Partial Replacement, Wood Flooring - Refinish, Laminate Wood or Stone Flooring - Repair,
About us
A 30+ year Specialty Hardwood Flooring Company 3 employees BEST OF ROCKFORD AWARD 2018 SUPERIOR SERVICE AWARD WINNERS BONA stain and flooring experts Cash, Check, Venmo Approved Free estimates and highly competitive Trade discounts for other members of Angies List or Hardwood floor members We pride ourselves in our A+ rating from the BBB and always supply our customers with not only top notch insurance, but a fantastic reference rating. Our floors speak for themselves, they say quality first...never second!
Business highlights
Emergency services offered
44 years of experience
Services we offer
Floor trim out carpentry Hardwood Floor refinishing Specialty hardwood floor staining Custom installations of floors and staircases Custom repairs Insurance repair and /or replacement Historic floor renovation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.921 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-21 of 21 reviews
Ann G.
Jun 2019
Very happy with the results, our 20 year old kitchen floor looks like new! We were scheduled for August, but were so happy when Chris called and told us that due to a cancellation, they could fit us in in May. Dealing with this business was nothing but a very positive experience!
Dean L.
Oct 2018
Blue Ribbon Flooring is exceptional.
Response from BLUE RIBBON PREMIER HARDWOODS
"Its people like you that make our jobs a work of art! Thanks to all the patience and the wait to get us in your home. We are truly proud to see the smiles when you see our work! Thank you and we cant wait for our next opportunity to make you smile! Christy"
Robert D.
Mar 2018
The work was completed as described and as promised, on time, for the price quoted. Jeremy described in detail what would be done and what the sanding could and could not accomplish. He completed everything as described and it looks soooo nice!! Couldn't be happier and he takes such pride in his work!! Rightly so!! He sanded and refinished a living room, dining room, and an entire bedroom area including three bedrooms and their closets as well as the hallway connecting them all. The pictures I am providing show the before and after of two different areas. The first is the living room and the second is the hallway connecting the bedrooms. Both show significant wear and tear in the first shot and a beautiful new finish in the last (taken today)!
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank you we are very appreciative of our customers and their dreams for their homes! Thanks again! Christy"
Jim N.
Mar 2018
Excellent in every respect. Fantastic communication, prompt service, skilled craftsmanship, and followup of services that were provided. I hired this company last year for refinishing of my existing red oak flooring. Work was excellent and we then decided to install red oak floors in our living room to make the entire house complete with hardwood flooring. Installation completed flawlessly. I highly recommend this company for any future hardwood flooring installation. Jeremy and Christy will treat you right. Jeremy will answer any and all questions and makes the extra effort without any complaints. Christy makes sure you are satisfied and communication was excellent from beginning to end. Yes, this is a glowing review, and I really felt this was important to write.
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank you so much! Its because of customers like you that we exist and take such pride in our work! Let us know if you need anything! Thank you again! Christy"
Chris E.
Dec 2017
We are so happy with the service Blue Ribbon Hardwoods has provided to us. We are a repeat customer and will definitely return to them for any future hardwood flooring needs. They refinished the hardwood floors in our first home, which turned out beautifully. We recently moved and had them resurface the hardwood floors with poly in our new home to preserve them as long as we could before needing to refinish them. We are so pleased with the way they turned out. We feel it has enhanced the coloring and brought back the shine they had lost from lack of care. Everyone we have come in contact with has been so friendly, answering all of our questions and helping us make the best decisions regarding our floors. We highly recommend them and wouldn't go anywhere else!
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank you i didnt see the review until today! We aporeciate every single home we do and do not take it for granted! Thanks for the trust you placed in ys and we are here to always help and answer any questions you may have! Dont forget the Bona floor cleaning system!"
Dan P.
Oct 2016
The floors as good as, if not better, than they were 25 years ago. Very professional work by exceptionally qualified staff. They look beautiful. I would not hesitate to recommend Blue Ribbon - good people to work with. Dan J Pennell
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank-you [Member Name Removed]; There is nothing we like better than to hear from great customers like you! We sincerely appreciate your review and look forward to helping your friends out! Feel free to call us about cleaning and maintenance. Thanks again, Christy Operations Blue Ribbon Hardwoods"
David G.
Aug 2016
I would recommend Steve and Blue Ribbon to anyone needing hardwood services. Steve added hardwood to my living room and hallway and refinished the rest of my floors. The look exceeds even my highest expectations. 100% recommend.
Response from BLUE RIBBON PREMIER HARDWOODS
"[Member Name Removed]; Thank-you for the review you gave our company. We are so glad to know that you are happy as we strive to achieve just that. Please feel free to contact us in the future, and thank you again......it makes it all worthwhile. Steve Knutson Blue Ribbon Premier Hardwoods"
Anita C.
Apr 2016
unknown
Response from BLUE RIBBON PREMIER HARDWOODS
"Thanks Ms. [Member Name Removed]! It's so nice to hear that our customers are happy! We srive to do everything within our power to be not only professional, but to understand our customers needs and personal preferences. It really makes our day to hear from you. Thanks again and call if you need us!"
Joyce L.
Mar 2016
unknown
Response from BLUE RIBBON PREMIER HARDWOODS
"[Member Name Removed], In speaking with you previously about your response. Blue Ribbon Hardwoods is noted for an A rating on Angie's list and when we spoke with you about the B's you said on your review there seemed to be some confusion. We were ALWAYS prompt to the job and courteous to you along with being very professional. We are wondering if you confused us with another contractor? If there was ever a concern we want to know about it. Please contact us so we can have you look at the review again. Thank-you so much and have a great day. We look forward to hearing from you."
Rick L.
Mar 2016
Steve did a wonderful job bringing our floors back to life. Our home is older. It was built in 1946. We had been undecided about refinishing them because we wanted to make sure we found someone who did excellent work and that we could trust in our home. Steve had his work cut out for him with our floors. We had planks going in more than one direction, large dips in some areas, stains, you name it we had it. Steve worked very hard to make sure our floors turned out beautiful. He showed up everyday on time and got right to work. Chris also was a big help with answering all of my questions. She let me know what I needed to use for our floors to stay fabulous! We are very pleased with the work Blue Ribbon Premier hardwoods done for us. I even gained a new favorite radio station by listening to what Steve had on his radio :-)
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank-you so much [Member Name Removed] for the great review! We have made it our primary goal to exceed our customers expectations and to let them know we are here to answer every question and address every concern. We love to hear they are happy and that the floors make the room! Enjoy and call us for any need you may have with your floors. Chris Knutson Operations Blue Ribbon Premier Hardwoods"
Bruce N.
May 2015
I called Blue Ribbon Hardwood as they had good reviews on Angieslist. Steve was prompt on coming over & gave me a quote and said it would take 4 days to complete.
We set a date to start work & he came as scheduled. After sanding the floor he came back each morning to apply the sealer & poly finish. By applying it each morning it would dry so we could walk on it late afternoon. He did a great job of cleanup. The floor looks wonderful. My wife is happy with the finished floor. Trust me, that is a good thing.
We set a date to start work & he came as scheduled. After sanding the floor he came back each morning to apply the sealer & poly finish. By applying it each morning it would dry so we could walk on it late afternoon. He did a great job of cleanup. The floor looks wonderful. My wife is happy with the finished floor. Trust me, that is a good thing.
Response from BLUE RIBBON PREMIER HARDWOODS
"Thanks [Member Info Removed]! We were very happy to come into your home and beautify your floors! It really makes us happy to know that our customers ARE happy. Thank-you again and please call if you are in need of anything for your floors! Steve & Chris Blue Ribbon Hardwoods"
Andrea F.
Apr 2015
Very professional and they did a great job. Very happy with the outcome!
Response from BLUE RIBBON PREMIER HARDWOODS
"Thanks [Member name removed]! We are so happy that your floors came out so nice. It was a pleasure being in your home and making it more beautiful! Please let us know if you need anything or have questions. Best Regards, Blue Ribbon Hardwoods"
Le P.
Jan 2015
unknown
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank-you (Member name removed)! We really enjoyed being able to do your floors thus improving your home in not only looks but alleviating the dirt that carpets will hold. We are so glad you are happy. Please do NOT hesitate to call us should you require anything for your floors from scratch repairs to cleaners. Thank-you again! Blue Ribbon Premier Hardwoods"
Lynn S.
Oct 2014
unknown
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank-you! Let us know should you have any problems or it gets scratched. Best Regards, Blue Ribbon Hardwoods"
Herbert C.
Oct 2014
There are several wood chips in the flooring after it was installed. My wife even had a wood chip caught in her foot while walking barefoot on the floor. uneven areas. Crack's in some area's. I am filling them up with a stain solution.Down stairs recreation room
is mess. The nailing that was used to nail down the boards caused the nails to come through and knock down paint and wood chips all over the place on every thing , on the pool table, furniture etc.The installer was polite , friendly etc no problem there but not happy with the over all installation . Family members coming in noticed and pointed out the things I mentioned above so it was not just us.
is mess. The nailing that was used to nail down the boards caused the nails to come through and knock down paint and wood chips all over the place on every thing , on the pool table, furniture etc.The installer was polite , friendly etc no problem there but not happy with the over all installation . Family members coming in noticed and pointed out the things I mentioned above so it was not just us.
Response from BLUE RIBBON PREMIER HARDWOODS
"[member name removed]; First of all, let me say how sorry I am that there was a mess downstairs. It is NOT uncommon for this to happen when installing a floor due to the pounding in the installation process. It is my fault for assuming after being there for a week that you would brought it to my attention. I would have GLADLY cleaned up your basement from any chips falling. Second of all b-4 I left this job and during the installation we talked about the lack of quality in the milling of the cheaper priced floors. I do not set the price and advised you that the cheaper prices usually will show less quality in the milling. You decided against the next level priced floors b-4 I bid the project. I followed your instruction as to which floor you wanted installed, and bid the just as such. In no way do I want you unhappy and wish you would have given me a courtesy call first to do whatever I can to make you happy. I am a reputable complaint free company and do not leave people unhappy within any reasonable request. I am sure that your family saw exactly what you say they did as you and I talked about the quality of the milling on the very first day of installation. My job is to install the flooring. As far as wood imperfections that is up to the manufactuer of the wood. If there is a particular area that your wife caught a sliver on I would be more then happy to do a repair free of charge to alleviate any problem on the floor. I will attempt to contact you this week of ( 10-20-14) and set a time to look at the problem. Respectfully, Blue Ribbon Hardwoods"
Mark S.
Oct 2014
I had seen Steve's work before and saw the before and after results before hiring him. Steve is great to work with. He does excellent work. He sanded my hardwood floors, two bedrooms, hallway and living room and sealed and applied two coats of poly. Along with that, he sanded off felt left by very old linoleum and sanded my bathroom floor readying it for tile. I would recommend him to anyone that needs hardwood floor refinishing or installation.
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Response from BLUE RIBBON PREMIER HARDWOODS
"Thank-you [member name removed] for your review! We are so very pleased that you are happy with your floors. Let us know if you need anything we can help you with including an updated screening or if you get a scratch or damage you can certainly call us! Thank-you again for taking your time to review us. Best Regards, Steve Knutson Blue Ribbon Hardwoods"
Mark S.
Dec 2013
Steve did an excellent job of sanding and refinishing my hardwood floors as well and sanding off the felt left behind after I tore off the linoleum floor in the kitchen and the adhesive left behind in the bathroom floor after taking up the linoleum squares in the bathroom. He used a sealer and 2 coats of poly on the hardwoods and they look great. He gave instructions on how long it would take to dry and how long it would take for it to form a hard shell and what to use to care for the hardwoods. Steve is very easy to work with and patient with answering all my questions.
Response from BLUE RIBBON PREMIER HARDWOODS
"Thank-you [member name removed]! We pride ourselves in providing top notch service to our customers and will strive to do everything possible to keep them happy! We are proud to have served you!"
Christie G.
Jun 2013
He was excellent and everything that he did was excellent. He did an awesome job. He was in and out of here. He charged us really good rate. He was no problem at all. He was excellent. I would recommend him to anybody. I did recommend him to a couple of people and I think they used him. I didn’t have any dislikes about him. His personality was great. He was good with my kids. His pricing was excellent. I am planning to call him back to do rest of my wood floors.
Marilyn H.
Jun 2013
The provider refinished the 58-year-old floors, repaired 2 thresholds and repaired holes under heat registers from a previous heating system. All work was done meticulously and the results are beautiful.
Kerry H.
Apr 2013
The furniture had to be moved into the empty spaces in the family/living room, closets emptied and some planning of simple daily logistics! The boys' rooms can only be accessed by the wood hallway, and our kitchen would be unavailable for a few days off and on. In addition, we have a cat and a dog who both needed to be out of the way. Having any work done on your home while living in it is inconvenient and takes some creativity to get throught the day. Be prepared for some heavy dusting after the sanding is complete!
Steve arrived each morning at 8am to begin work. The first 2 days included sanding and sealing, and the poly-urethane was applied each morning of the last 2 days. He was very clear on what he would be doing and was right on about how long he would be working and how long the floors would take to dry, which was very helpful in planning our evenings.
The floors turned out beautiful! The finish is satin, not shiny and the wood looks brand new! We are very pleased. Steve is the owner of the company, and the only one who does the work. He takes pride in what he does, knows his trade, and is very pleasant to work with. In addition, the price paid was very reasonable and fair.
Steve arrived each morning at 8am to begin work. The first 2 days included sanding and sealing, and the poly-urethane was applied each morning of the last 2 days. He was very clear on what he would be doing and was right on about how long he would be working and how long the floors would take to dry, which was very helpful in planning our evenings.
The floors turned out beautiful! The finish is satin, not shiny and the wood looks brand new! We are very pleased. Steve is the owner of the company, and the only one who does the work. He takes pride in what he does, knows his trade, and is very pleasant to work with. In addition, the price paid was very reasonable and fair.
Karen B.
Mar 2012
The work was done on time, as promised, very professionally done and the process was clean which was a huge plus. I was given tips on daily maintenance as well as cleaning. I felt the price was very competitive and the results were beautiful.
Licensing
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FAQ
BLUE RIBBON PREMIER HARDWOODS is currently rated 4.9 overall out of 5.
Yes, BLUE RIBBON PREMIER HARDWOODS offers free project estimates.
No, BLUE RIBBON PREMIER HARDWOODS does not offer eco-friendly accreditations.
No, BLUE RIBBON PREMIER HARDWOODS does not offer a senior discount.
Yes, BLUE RIBBON PREMIER HARDWOODS offers emergency services.
No, BLUE RIBBON PREMIER HARDWOODS does not offer warranties.