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Pitel Septic Inc.

Septic Systems, Plumbing, Sewer Cleaning,

About us

Pitel Septic, Inc., located in Ringwood, IL, was established in 2001. We specialize in pumping and repairs, installations, and baffles and risers. We also offer rodding, hydro-jetting, portable toilet rental service with pickup and delivery, line replacement, and more! Our competitive pricing, quality work, and high customer satisfaction keep our clients loyal. We get the job done right the first time; call today!

Business highlights

24 years of trusted experience

Services we offer

Septic Pumping and System Installation, Rodding, Hydro-Jetting, Portable Toilet and Handwash Stations (Sinks) Rental Service, Septic Repairs, Pickup and Delivery, Lift Stations and Aerator Pumps, Commercial and Residential, Handicap Units.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.023 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-23 of 23 reviews

Denice R.
10/2019
5.0
septic tank
  + -1 more
Pitel septic is awesome! I never had a septic before and they are patient and answer all my questions and keep my septic system running great!!
Description of Work: Cleaning of septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denice R.
06/2016
5.0
plumbing, septic tank
  + 0 more
unknown
Description of Work: I bought a foreclosed home that had been neglected and vacant for over a year. The pipe from the house to the septic needed to be replaced and the septic tank had not been cleaned in a long time. It was a tough job, but the guys were very professional and worked hard to get everything working right. They added a raised cover so that future service can be done without digging. I've never had septic before and they patiently explained everything to me. Great company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

George W.
10/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Pumped septic, installed new distribution box, flushed system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Ray M.
10/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: I've used them many times before, but only recently realized it is actually a former student who runs the business - a student I always admired and had the utmost respect for. Which is why it makes sense that their service is so good and friendly. I would highly recommend them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mark N.
07/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Clean tank and install riser

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Roberto R.
03/2015
5.0
septic tank
  + -1 more
unknown
Description of Work: Septic inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

tom P.
03/2015
5.0
septic tank
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
11/2014
5.0
septic tank
  + -1 more
The service went fine. I was satisfied with everything they did. They showed up, and cleaned the mess they made. I was satisfied with the price.
Description of Work: We had our septic system cleaned out by Pitel Septic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Robert G.
11/2014
5.0
septic tank
  + -1 more
The service went fine. I was satisfied with everything they did. They showed up, and cleaned the mess they made. I was satisfied with the price.
Description of Work: We had our septic system cleaned out by Pitel Septic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Aaron K.
10/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Great! Perfect!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Laura W.
08/2014
5.0
plumbing, septic tank, wells
  + 1 more
Great job! Honest and professional. Came out within a couple of hours of my call, assessed the problems quickly and completed the repairs needed. One part needed to be ordered and installed on a later date. The follow through was timely and services performed quickly and without any hassle.
Description of Work: Pumped tanks, replaced lift switch and aerator pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Margo B.
07/2014
5.0
septic tank
  + -1 more
Dana (the owner) came out personally to assess my situation. We have a very weird septic system which empties into a field on the far side of my neighbor's house, UPHILL! It's a nightmare on a good day. When the original pump died, Dana came to inspect it and determine what would best suit my needs. We had a little hiccup - the guys who installed it didn't get the pipes reconnected quite tight enough, so in a couple of days they came loose and we had sewage seeping out around the tank again. Dana came out immediately, emptied the tank (on his dime) and fixed the situation. No problems since! Then last summer I got a notice from the health department that my septic field was failing and that there was standing sewage on the field. NOTE: PITEL did NOT install this system, the builders used someone else. But I called him right away to come help me! He (again) came immediately and spent over 30 minutes trying to figure out why it would be leaking or backing up in the field. Turns out - It wasn't my field leaking! The field I owned wasn't the one that was actually hooked up to my house (the builder hooked the lines up incorrectly during construction)! (Again, Pitel did not install it so none of this was their fault). Dana is the one who figured it out for me. After all that investigative work, I didn't actually need any work done since it wasn't my system leaking. Dana was very generous and didn't even charge me a fee for his time. My experience has been that Dana Pitel is a very nice, honest businessman and I will be calling him for all of my septic system needs.
Description of Work: Installed new pump in septic tank. Helped me solve a problem with the health department when they claimed my field was leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John R.
05/2014
5.0
septic tank
  + -1 more
unknown
Description of Work: Fixed a leaky septic tank and cleared clogged lines. On time, professional, neat , friendly and reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Pam V.
04/2014
5.0
septic tank
  + -1 more
We found the ground around the septic tank cover very wet and talked Pitel Septic after reading their reviews. They came out immediately, identified the problem and explain the repairs and cost. What we appreciated most was their solution to a pre-existing problem. They were very professional and we will use them again.
Description of Work: They repaired and reorganized our septic pump and switch to make it easier for me. They also fixed a faulty alarm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joan N.
11/2013
5.0
septic tank
  + -1 more
Serviceman was efficient, helpful. Gave me some good advice on how often to have the septic pumped, what kind of paper to use, condition of the pipes and tank.
Description of Work: Cleaned septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DEAN D.
11/2013
5.0
septic tank
  + -1 more
Did not talk to them or used them
Description of Work: .
Rating CategoryRating out of 5

Ken M.
06/2013
5.0
septic tank
  + -1 more
Very pleasant to work with. Did what he said he would do.
Description of Work: Serviced Septic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judith L.
03/2013
5.0
septic tank
  + -1 more
unknown
Description of Work: They assisted with the installation of a new septic system including three septic tanks. He is currently the maintenance person on our septic system. There is no way in the world I could say enough good things about this company. I don't have the vocabulary to express how good they are. They have such great integrity, are helpful, and delightful. You won't find a better person on the planet than Dana and he is unbelievably nice.
Rating CategoryRating out of 5
Yes, I recommend this pro

William R.
11/2012
5.0
septic tank
  + -1 more
One corner of yard was constantly wet, even in dry weather. I suspected that the septic drainfield was messed up, so I called Pitel. They came the next day and did a great job of pumping the tank and all junction boxes associated therewith. I was afraid I would need certain other work done, but they said that was probably unnecessary (even though they could have done it). They suggested that I let them do their work, and then wait and see if I still had a problem with the drain field. I took their advice, and so far (almost a year) everything is working fine.
Description of Work: Pumping out of septic tank and water backed up in drain fiend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jeffrey M.
10/2012
5.0
septic tank
  + -1 more
I called to schedule an appointment and they had one for the next day. Gerardo was on time and asked if I had any questions. I did have some questions, which he answered. Everything went as expected; no mess and no problems. I really couldn't be happier. Gerardo was very friendly and we had a nice conversation while he was working. I will definately use them next time.
Description of Work: Pumping out septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bob P.
07/2012
5.0
septic tank
  + -1 more
I am new to the care of septic systems and contacted Pitel Septic Inc to clean the tank. I am very happy with the service that they provided - both the office staff that answered the phone and the fellow who did the work at the house. Friendly, easy to talk with, on time, and they delivered on everything they said they would. He even took the extra time to answer my many questions on the condition and status of our system. He took the time not only answer my question but he went above and beyond and gave me some additional advice on things to watch for and other recommendations. I would highly recommend Pitel Septic Inc for their services.
Description of Work: We purchased a lake house last year and it has a septic system that I am not familiar with. From what I have read they are to be periodically cleaned and I really had no idea when the last time that work was done so I called Pitel Septic to do that work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William R.
05/2011
5.0
septic tank, sewer cleaning
  + 0 more
Throughout the entire process I was kept advised of what was happening. At each step they told me what they were doing, and why they were doing it. In the end, a job I feared would cost me several thousand dollars, ended up costing only a few hundred. Additional work that I figured would have cost several hundred dollars, ended up costing me nothing, because I was assured it was unnecessary. They could have easily put their hands in my pocket for either job, but they didn't. They even advised me on what steps I could take to prevent a recurrence. The employees were very friendly and answered all my questions. They carefully cleaned up after they were finished and left no "droppings" anywhere on the ground. When it comes time to pump the tank again, you can "bet the ranch" I will be calling PITEL.
Description of Work: I had not had my septic tank pumped out for several years (my fault). One day, I noticed that the drain field junction box was overflowing, an indication that my drain field was not absorbing fluids. I called PITEL Septic Service in Ringwood, IL and made an appointment for the following afternoon. They actually came a few hours early (they called first). When they saw the junction box overflowing, they also suspected that the drain field might be at the end of its life (this would have meant several thousand dollars to dig it up and replace it; along with the total destruction of my entire back yard). When I told them that the tank had not been pumped out for several years, they said "Oh, when a tank goes unpumped for that long, sludge can build up in the tank, which will then overflow into the drain field and plug up the drain pipes. If this is what happened then, hopefully, all we have to do is flush out the drain pipes and pump out the tank." Further inspection showed that this was apparently what happened. They pumped out my septic tank and flushed the sludge from my drain field pipes. In the process they carried away two truckloads of gunk! There was also some other work regarding the septic tank that I asked if they could do. I estimate that this work would have cost several hundred dollars. They told me that they could do it, but it was unnecessary and I should save my money. I exchanged a check for a receipt and we were both happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Judith L.
07/2008
5.0
septic tank
  + -1 more
We didn't know the leach field was dead, he pumped the tank and explained that the leach field needed work and that the whole septic system may need to be replaced. When groundwater filled our tank and our yard, he went above and beyond the call of duty in helping to resolve our situation.
Description of Work: Dana Pitel, integrity, going further than what we asked, checking on stuff when we didn't know it. He takes care of his customers. Our septic problems were one thing. We had to have a new septic system put in, and he gave us great recommendation for the designer and the project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

    Contact information

    Serving, Ringwood, IL 60072

    https://www.pitelseptic.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 11:00 AM

    Licensing

    Licensed*
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Plumbing,
    Sewer Cleaning,
    Wells and Pumps,
    Excavating

    FAQ

    Pitel Septic Inc. is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: 8:00 AM - 11:00 AM

    Pitel Septic Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Pitel Septic Inc. does not offer free project estimates.
    No, Pitel Septic Inc. does not offer eco-friendly accreditations.
    No, Pitel Septic Inc. does not offer a senior discount.
    No, Pitel Septic Inc. does not offer emergency services.
    No, Pitel Septic Inc. does not offer warranties.
    Pitel Septic Inc. offers the following services: Septic Pumping and System Installation, Rodding, Hydro-Jetting, Portable Toilet and Handwash Stations (Sinks) Rental Service, Septic Repairs, Pickup and Delivery, Lift Stations and Aerator Pumps, Commercial and Residential, Handicap Units.

    Contact information

    Serving, Ringwood, IL 60072

    https://www.pitelseptic.com

    Service hours

    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    8:00 AM - 11:00 AM