On The Top Roofing

Very thorough. Always timely. We have used them before. When I need a complete new roof I will definitely use them.

Douglas helped us clear our gutters for the fall. Can out the following day, cleared out debris, inspected roof. Pleased with the overall service.

unknown

I needed an emergency repair to my roof after a storm. I called and left a message and received a callback in a few minutes. Doug was very close to my area and was at my front door rather quickly. He inspected the roof and found the problem, when I asked when we could schedule, he had the materials in his truck and could fix the same day. What a relief because I knew it would be raining in the evening and over the next few days. I have found my contact should I have any other roof repairs. Gained a customer from great and fast service. **Note- My first and only review on Angie's List. Was really pleased.

Very well. All dry. No complaints. Good guy.

Great, within an hour of our phone call he came out to give me an estimate and the repair was completed during the visit.

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unknown

Great! Very professional, quick turn around. He even fixed my gutter.

unknown

Doug is a very good and honest guy.

They were excellent and the price was great.

We called and was able to fit us in the following day. He fixed the small opening which was hard to see from the ground. It solved our issue. We no longer hear scurrying in our attic. He solved our roofing problem. Small job but a big relief to us. The noise from the squirrel was unbelievable, not to mention the destruction the squirrel was causing. THANKS for a job well done !

Repair was done in a timely manner ............

I worked with Doug from On The Top Roofing.  He provided an excellent customer service experience being very prompt and responsive.  On The Top Roofing performed a high quality repair on my home at a fair price that I am very pleased with.  I would highly recommend On The Top Roofing and Doug to my neighbors for their roofing repair needs.

Doug was extremely responsive, professional and affordable. We would highly recommend him.

Good communication -- quality work -- he did the work when he said he would.

He was efficient. He said what he was going to do and was polite. A very knowledgeable roofer. He came to do a small job....which
most companies won't bother with. it was a great overall job. My husband said he is our new person for any future roofing needs.
It is rare to find someone who is so diligent.

Thanks.

Doug was very responsive from the start.  He communicated with me via email within the hour of my 1st email and then called to confirm our appointment.  He was pleasant and professional, and given the day he must have had after the storm, this was unexpected.  He didn't talk down to me or make me feel like I was overreacting (since only 3-5 shingles were missing.)
He phoned the next day to ask if he could change our appointment, which meant the repairs would happen a day earlier than planned.  He was prompt, courteous and gave me a fair quote on the spot.  We agreed on the repairs and I'm happy to say it all went well.  He took time to explain to me what he was doing and why.  Again, not in condescending manner, but with respect and courtesy.
While I don't hope to have another unexpected roof repair, I do know that if it does happen, I will call Doug.  Having relocated several times over the years, I've worked with my fair share of contractors.  Doug's customer service was OUTSTANDING.  I would highly recommend him.

We were very pleased with the finished roof and all of the contact we had with Doug.  He's very professional and offers great communication and follow up before and after the job was completed.  We received updates about the projected date we could expect the project to begin and he and his assistant showed up on time to begin the work.  Roof was completely stripped and replaced in 3 days time and the guys did a great job of cleaning up after each day's work.  Please consider On the Top Roofing if you are in need of a roof replacement or repair.

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Doug called on a Sunday morning and was out within an hour.  Cleaned gutters and, more importantly, downspouts.  He repaired an incorrectly installed downspout causing problems; even trimmed back a tree that was overhanging a gutter.  Did a lot for what he charged.  Got the job done efficiently.  I highly recommend and will use again.

Just fine. He was efficient and thorough. I would hire him again.

unknown

Doug seems to be a very honest and pragmatic guy.  He didn't oversell us on things we didn't need to replace.  He has replaced four or five of our neighbors roofs and they have all been happy.  Doug did all the roofing work himself.  He believes in having minimal staff members to ensure high quality.  He charges a very reasonable price.  The rest of the quotes we received were around $9-$10K.