
Better Green Landscape
About us
***Due to increased demand we are only offering seasonal agreements at this time. Not currently offering one time only services. We apologize for the inconvenience*** Better Green Landscape has been maintaining and improving lawns since 2008. Family owned and operated we are equipped with the knowledge and experience to tackle any of your lawncare needs. From paver and hardscape installation to routine lawn maintenance we do it all. We pride ourselves on providing professional service at a price you can afford. Contact us to discuss your next project today!
Business highlights
Services we offer
Lawn & yard work. Landscaping. Snow removal & plowing. Grass cutting with a seasonal contract only. Fertilization. Spring & fall clean ups. Aeration. Flower installation. Concrete patios & driveways. Brick pavers & retaining wall. Trimming & pruning. Soil &mulch installation. Watering lawn.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 19% | ||
| 5% | ||
| 2% | ||
| 2% |
The only problem came at the end of the season when without notice and certainly without my permission, they began charging an additional $25/wk for "leaf removal". Since billing is performed monthly, they tried billing me an additional $75 before I was even aware of it. I paid the invoice, short the additional charges, noting that I refuse to pay for charges that I was not notified of prior to incurring them. I had used two other services over the years prior to Better Green and neither ever charged for "leaf removal". Whatever leaves are on the ground are automatically collected as part of the mowing service so charging a separate fee for this is ridiculous. Maybe it results in a little extra clippings to be removed. If they would have asked for $5 I probably wouldn't have argued over it. But $25 is highway robbery. And this is certainly not a customary charge in the industry. I'll be finding a new service for 2016.
When I first hired them they came out and did an OK job, nothing special.
But when the leaves started to fall, He was adding an additional $20.00 each time they came to cut the lawn.
I was not aware of the added charge until I got the invoice and saw that he RIPPED ME OFF for this
UNAUTHORIZED CHARGE !
We never discussed him charging me extra because he had to cut the grass anyway, the leaves would have either been ground up or put in the grass catcher. He never called me and told me that he wanted to charge me for a service I felt I did not need.
I called and talked to Francisco the owner, and asked him why he was OVER CHARGING ME. He told me that the leaves needed to be picked up. I told him that that was MY decision and that he did it without my consent.
I told him that I should not have to pay him for unauthorized work. He said that he should get paid because he did the work.
Because I am a professional, I paid his RIP OFF CHARGES. I would only hope that he is a professional and refunds the unauthorized charges. The refund should be $60.00
Buyer beware if you intend to use this business.
If you deal with this guy I suggest that you get everything in writing first !
spoke to his wife asking to have him call me. wednesday called again no answer. tried several times the mailbox was full. so we finally mowed our lawn ourselves. my problem is we called him early so we would be sure to have lawn service. now that it is june we don't know if we will be able to finnd someone to do our lawn
"I am sorry [Member Name Removed] but this year we have not been call to do your lawn you might be confusing us .I know last year we did a small work on your stairs a little landing with brick edges and a cleanup but as of this year since we have started the season we have never received a call from you or your wife. I am sorry for the inconvenience but you might want to doublecheck who you called because it was not better green landscaping . If you have any further questions or would like to speak to me the phone number is area code 708-935-7399 thank you"
Licensing
State Contractor License Requirements
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