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ATLAS DOOR REPAIR INC

Garage Door Service, Door Service, Locksmith Service,

About us

store front doors, automatic doors, overhead doors, garage door, hollow metal doors

Business highlights

Emergency services offered
22 years of experience

Services we offer

DOOR HARDWARE, ALUMINUM DOOR LOCKS & HARDWARE, CUSTOM STORE FRONTS, ELECTRIC OPERATORS, FIRE DOORS & FRAMES, GLASS DOORS & REPLACEMENTS, HANDICAP ACCESSIBILITY, MALL SECURITY GATES, PANIC DEVICES, SPRING REPLACEMENTS, WEATHER STRIPPING, AUTOMATIC DOORS, DOOR CLOSERS, EMERGENCY BOARD UP SERVICES, GARAGE DOORS, GLASS REPLACEMENTS, STEEL ENTRY DOORS, ROLLUP DOORS, PATIO DOORS & WOOD ARCHITECTUAL DOORS.

Services we don't offer

locks, remodeling, handyman services

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • PayPal
  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%

Filter reviews by service

Showing 1-1 of 1 reviews
ELIA L.
Dec 2011
1.0
Garage Door Service
$2,000
We had our garage door repaired by a very good technician, Randy who was both punctual and professional.  However, when I contacted their office, I spoke with a woman named "Janet" and inquired as to why, after the initial repair, on subsequent service calls, I was charged both a "service call charge" and a "fuel surcharge".  I was told that the cost of gasoline required an additional "fuel surcharge".  I explained that it seemed to me that this should be included in the "service call charge".  I didn't even get a chance to complain that I thought $25.00 was excessive as a "fuel surcharge".  I could not get a legitimate answer to my question and asked to speak with the owner.  I was told he was not in the office today.  I asked if she would have him contact me and she said "OK".  Before she could hang up I asked her "Don't you want to know my name?"  She responded that she had my name on her computer as the contact.  I explained that I was not the "contact" name she had and that I would like to know the owner's name so that I would know who it was when he returned my call.  She refused to give his name!!  I was alarmed.  Why would she not give me the owner's name.  After spending approximately $2000.00, it seemed to me that the least a company could do is treat a customer with respect and answer their questions.  Although Randy did a fine job, I will not be using the company again because of the "shady" way Janet handled this situation.
Response from ATLAS DOOR REPAIR INC

"I spoke to this gentleman my self and he started the conversation yelling at me. I'm the owner, but will not speak to someone who starts a phone call screaming at me. I told him I would have someone call him back and started yelling even more. I did have the technician call him and he was very nice to him, and claimed he didn't yell at anyone. Claimed that there was no problem."

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ATLAS DOOR REPAIR INC is currently rated 1.0 overall out of 5.
Monday: 8:00 AM - 4:00 PM Tuesday: 8:00 AM - 4:00 PM Wednesday: 8:00 AM - 4:00 PM Thursday: 8:00 AM - 4:00 PM Friday: 8:00 AM - 4:00 PM Saturday: Closed Sunday: Closed
ATLAS DOOR REPAIR INC accepts the following forms of payment: PayPal, American Express, Check, Visa, Discover, MasterCard
No, ATLAS DOOR REPAIR INC does not offer free project estimates.
No, ATLAS DOOR REPAIR INC does not offer eco-friendly accreditations.
No, ATLAS DOOR REPAIR INC does not offer a senior discount.
Yes, ATLAS DOOR REPAIR INC offers emergency services.
No, ATLAS DOOR REPAIR INC does not offer warranties.
ATLAS DOOR REPAIR INC offers the following services: DOOR HARDWARE, ALUMINUM DOOR LOCKS & HARDWARE, CUSTOM STORE FRONTS, ELECTRIC OPERATORS, FIRE DOORS & FRAMES, GLASS DOORS & REPLACEMENTS, HANDICAP ACCESSIBILITY, MALL SECURITY GATES, PANIC DEVICES, SPRING REPLACEMENTS, WEATHER STRIPPING, AUTOMATIC DOORS, DOOR CLOSERS, EMERGENCY BOARD UP SERVICES, GARAGE DOORS, GLASS REPLACEMENTS, STEEL ENTRY DOORS, ROLLUP DOORS, PATIO DOORS & WOOD ARCHITECTUAL DOORS.
locks, remodeling, handyman services

Contact Information

23900 W INDUSTRIAL DR, Plainfield, IL 60585

Service Hours

Sunday:Closed
Monday:8:00 AM - 4:00 PM
Tuesday:8:00 AM - 4:00 PM
Wednesday:8:00 AM - 4:00 PM
Thursday:8:00 AM - 4:00 PM
Friday:8:00 AM - 4:00 PM
Saturday:Closed
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