Wishfully Clean

AWFULLY cleaned should be the name. I requested cleaning for moving in to our recently purchased home that was left pretty dirty. I chose the move out clean, which entailed all things that needed to be done like dusting, cleaning appliances, getting rid of cob webs etc. Well, to say the least they sucked at doing what they said they would do. I took pictures of the house after they "cleaned". BIGGEST SCAM EVER. They did say they would come back, which one cleaner did. Yet the house was still not done to the level of clean they advertised. Vents, light fixtures, dishwasher, window sills, etc. were still left dirty. Peep the pictures to see just SOME of their cleaning. I borderline wanted to report it to my bank account as fraud. DO NOT USE THIS COMPANY. Owner will try to state that these are from the before. I will post the time stamps to show these photos are 1000% from after. Secondly, painters were not there until the next day, when your cleaner came back. I was not present for the final walk through, my husband was, he was unaware of the secondary clean so he would not know what he was looking at. There was thick dust on most of the registers and light fixtures even after she came back, like seriously, there was hair still left in the showers. I can see you want to justify your companies shotty work, buts let's fact check instead of gas lighting. Painters came on Tuesday the first time, my appointment was Monday. The secondary clean was at the same time my painters arrived. Your cleaners failed to clean, point blank. AND if that is how they "clean their best and adhere their 40 pt checklist" I am deeply concerned for your quality and future clients. I did reach out that I was not satisfied and this is where you sent someone to come back, again, the work was the worst I have ever seen for what I would expected. The list could go on and on. Please feel free to reach out. Notice: all photos are time stamped and you can see AFTER the time of my appointment.

Amazing job!! Super thorough and kept everything clean and sparkly!! Phenomenal job. Thank you!!!

Excellent service and did an amazing job!

UPDATED REVIEW: I am downgrading my review to 2 stars because I recently hired them again for a move-out clean of the same house including the washing of towels and linens for each bed. For a move out clean they did not clean 2 closets which had garbage and debris and they did not do a good job at all with the washing. The bedding on the beds did not look like they were washed as there were marks on several blankets and the beds were halfway made with only one pillow. In addition there were piles of unfinished laundry throughout and in the dryer. I texted them on Dec 29 of my issues and have received no response. I will not use their services again. *********************** OLD REVIEW: I hired them for a move out cleaning job for my 4 bed rental in Elgin. When I arrived, I was very unhappy with the cleaning job. However, the way a company responds makes all the difference and I was thankful for their responsiveness. They came to clean personally and they did a great job. I would definitely use them again.

Evelyn was fantastic on my "almost move out" house. Will definitely use this service in my new location.

Wishfully Clean always shows up all the time When they are scheduled to, and do a great job! Very personable, honest, and competent! You won’t be disappointed!

Staff was prompt, friendly, and very thorough! Definitely going to have them back on a regular basis. Marcus was easy to work with from the start!

They did a deep clean on my house and it turned out amazing! I got compliments from my out of town guests for how clean my house was. We will definitely be doing business again!

Cleaning service arrived on time, and completed in timely manner. Prior to leaving home, walkthrough was completed to confirm complete satisfaction. Definitely going to hire again.

My experience with Wishfully Clean & Marcus’s team was wonderful. I was a little nervous hiring a from a smaller company but it was what I could afford at the moment. The starting rate was around ~$100 and went up from there. I’ll definitely be hiring them again for a another cleaning when I need it. I really appreciate that the staff were patient with the specific requests I had and willing to adapt to my preferences for certain products. My space feels a lot more inviting to be in now.

Wishfully Clean was amazing!! They left my home sparkling clean. Their attention to detail was above and beyond. I highly recommend this service, everything about using them has gone smoothly. especially scheduling service. Even rate was reasonable ($170) as well HIGHLY RECOMMENDED!!

I was nervous to have someone come to my house and clean it but pleasantly surprised. They were friendly and took the time to understand what I need to have done.