Brought car in for tire change. The mechanic noticed the wheel bearing was bad so we had them put on a new one. A very poor decision. The wheel bearing broke within a week. When my wife takes it back she has to wait two and a half hours before they realize they should give her a car to use. Finally they call and say the steering knuckle is bad. If you know anything about cars the wheel bearing is very close to the steering knuckle. This means they did a very poor job of fully checking the vehicle. This shows extreme incompetence in a relatively easy job. Then they proceeded to tell me they said the knuckle was bad originally. Which makes no sense because there is no ppint to put a bearing into a bad wheel knuckle. I will never use them again. Now not only have a wasted huge amounts of time I will have to take it to a real mechanic to have their work checked. If they had just messed up and taken fault it wouldn't be as frustrating. For them to tell me they told me this is extremely poor custoner care. DO NOT GO HERE!

I wasn't really looking for a car but knew that I would be looking for one
in the near future. I dropped into Schimmer and spoke with Shannon Talley and gave her the specific on what I was looking for and the price range. Within a couple of days she found my Camry. She went above and beyond for me, as my credit isn't all that great, she found a great bank that was willing to take a chance on me. Thank you for the great personal service and will totally be back when I need anything car related.

It went great! They got me in and out quickly. Very nice people. Will continue to get any of my service needs done there.

I have had very good luck with Schimmer in the recent past and this was another good experience. I needed new tires for my car and they went out of their way to find the very best deal for me. The tires are very good, the service was excellent and the price was more than fair. I would use them again.

It went terrible from the start. After my wife having described to the service dept. in detail about the aforementioned items to be checked, we came back the next day only to find to our amazement NOTHING HAD BEEN DONE AND THEY and quot;COULDN'T FIND ANYTHING WRONGand quot;! My wife went into the shop to speak to the service manager and he talked to her like she didn't know her own vehicle and and quot;he has been doing this 30 yearsand quot; so he must know better than her. He was condescending and unprofessional. After telling me this, I had to go to the shop and bring the reluctant and argumentative service manager out to where the truck was now parked on the lot, lay down under the truck and wipe my finger on the leaking seal, stand up and show him my finger covered in tranmission fluid!!! I then pushed the power window button up and down several times and showed him that it was sticking and his response to me was and quot;well now that I have seen it we'll fix itand quot;. How could they have missed the obvious the previous day??? He also said re: engine noise and quot;we won't even look at your engine if you have an oil filter other than the manufacturer's-yet they service anyone with any type of filter OUT OF WARRANTY (I know because I've had work done on a vehicle there in the past). I had to go to the store, buy a new oil filter and intall it out in their parking lot that night so they would look at the engine the next day!
The next day we picked up the truck and they said they had replaced the power window button and oil seal, inspected the brake and engine and found nothing wrong so we thought we were done with them....so we thought. EXACTLY 275 MILES AFTER SERVICE the right front brake caliper slipped off and jammed itself up into the inside of the rim so you couldn't drive the truck. It was like a wedge under a door. This happened because the lower brake caliper mounting bolt had either never been put back in or properly tightened and it fell out!!! They didn't let us down.....denial and lack of responsibility arose quickly. The service manager tried passing the buck onto the oil change shop, another mechanic, etc. Now, the vehicle had about 40,000 miles on it and we had never had issues with the brakes until now....and they wanted us to believe after their involvment with the right front brake, 275 miles later, this was just a coincidence? It didn't come off in 40,000 miles but in 275 it does? Sorry but no! All parties involved knew who was responsible.
They refused to replace or repair the gouged rim. The only thing they did was tow the vehicle back to their shop and replace the bolt. If they didn't feel this was their negligence they never would have paid for an independent towing fee and replace the bolt without charging. However the expensive part, the rim, they would not. They wouldn't even get it for us at cost as a possible option or even split the cost with us! They said they would have to justify it to Ford and that would be a problem for them. So make it our problem instead is what they chose to do!
This place of business may claim they are certified mechanics and provide excellent service but they are far from it. They are incompetent, argumentatitive, sexist, lack responsibility, and most important NEGLIGENT! For the price they charge per hour, you certainly don't get your monies worth in knowledge, respect, professional courtesy and service. TRUE KNOWLEGDEABLE PROFESSIONALS, FAR FROM IT. They clearly don't care about their customers or their quality of work they put out.

I'm very happy with them. I would give them an A. They're very nice. I would definitely use them again.