Reading & Son Plumbing Inc

I am one who likes to use the same "people" even if the proce may be a little higher. I oknwith paying for good work and service. Have had great experiences until the last. The repair work on the toilet malfunctioned and I informed them. They were going to come out and do the work that day if time or following week. Which, with the work you did and it is leaking I accepted the potential delay in service. Offered me a "service" call not a fix the work that was done call but hey, it's whatever I'd rather get things done they debate. 20 minutes later I was informed they can't do the work, due to the "area" and can no longer do any work for me ?.? Take care and I hope for the best for your company and employees.

Had an excellent experience with them about a month ago on the installation of a water softener. The only negative was that they didn't not show up on time and there was no communication. The plumber and helper were professional and did a great job. So, I scheduled with them to have a hot water heater installed. Again they didn't show up during the 10-12 window and again no communication. The plumber arrived 2 hours late (not his fault). I live on a steep hill in the country and he had trouble dealing with that. He complained about the drive, how he didn't know how he would get back down, how the helper would get up, etc. I told him that the last guys from his company parked in the drive and had no issues. Showed him the water heater and told him about an issue that needed fixed. He questioned whether I wanted the issue corrected, which was very strange since he is a master plumber and the inflow/outflow was reversed causing the water heater to work incorrectly. What kind of master plumber would install a new water heater that way? I was upstairs talking on the phone to my daughter about these things when he came storming into my living room (no knock, nothing) and said "Is there a problem"? I told him 'no' as I had had no plans to say anything to him until he started attacking me because he eavesdropped on my conversation and was angry. He was still complaining about the road and I said it's always a problem for people who aren't used to driving in the country. He YELLED,"Do you know how long I've lived in the country? DO YOU?" I said, 'No, I don't even know you." He yelled some more about me making assumptions. I said his behavior was unacceptable and I was calling the office. He said he was, too. Ultimately, the people in the office didn't care about anything I had to say, just gave a pro forma apology and cancelled the job. I asked them to talk to the plumber who did a great job for me previously and ask him how I was to work with if they wanted to know the truth of who was the problem in this instance. Very unfortunate because I was very satisfied with the first plumber.

They helped us with our Garbage disposal installation.

No contact

Reading & Son Plumbing Inc helped us with Repiping Services. Highly recommend them

After repairing first job, I asked to check small leak from other faucets. He went out to find parts and spent 40 minutes. Parts were cartridge of faucet(Delta). He charged that too. I asked a similar job to my friend. But I took about an hour(Plumber took 2hr 15 mins)

Do not use Reading and sons plumbing from Peoria, IL. There company is so small they cannot meet their commitments when a single person calls in sick. They improperly installed a water softener for me a couple of years ago requiring them to make repairs on a brand new system. But sadly, I gave them another chance only to have them screw up a simple appointment. And let me tell you how horribly I was treated by the owner when I finally got through to him. He was a complete jerk. Refusing to come and fix things during hours I would be available. Rude and insulting. He even went so far as to insinuate my political affiliation because I refused to be bullied by him. Like that would be any of his business. This is how they treat an elderly, old woman. There are far too many truly reputable companies out there to put up with these incompetent individuals.

Never responded to angies list referral. My guess is they were not interested in driving the 25 miles to my home

Top notch service and professionism.

This was is an old house that had a leak in the supply lines of the second floor bathroom. They moved a sewer pipe and ran all new supply to the second floor getting rid of most of my old supply pipe in the process. they also had to redo the venting of another sewer line. The job was done to my complete satisfaction, and I would hire them again on any plumbing project I have in the future.

It was very good.

I've used Reading 3 times since buying our house in 2013, and each time their service has been excellent. I've used them to remove a whole-house filter, snake a drain pipe, and today they fixed a shower faucet that wouldn't turn off. They were at my door less than an hour after I called, and the technician was friendly, professional, and had the issue fixed within 15 minutes. There's a reason they have such a high rating on here!

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the tech was punctual and professional. He replaced the shower head.

Great, work performed and everything working.

very well have used on several occasions

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I received the call that they were 30 minutes out over an hour before the appointment time. I left work and waited at home for over an hour before calling and asking where they were. Their dispatch told me that they must've underestimated the work they needed to do at the other job. Finally, after an hour and a half their plumber shows up, takes one look at the drain and tells me he didn't bring the right equipment to do the job, blaming me for not specifying that it was the main line. I don't even know what the main line is, I'm the consumer with a clogged drain. He told me that I'd have to reschedule for the next day. I replied that I couldn't afford to take off another half day of work without pay, nor was it my fault that he came inadequately prepared to do the job. 
He left, I called their dispatch again and they told me that they'd try to find someone else to come out the same evening and that they'd call right back. After over an hour I called THEM back to inquire about getting someone out that night. They apologized for the inconvenience and said that no one would be able to come out that evening. I had to reschedule, for my one day off in two weeks, and live with a backing up drain for another 2 days. They didn't offer to compensate me in any way or really seem bothered by the fact that they cost me to lose a half a day of wages. 
Summary, if you don't mind taking unpaid time off of work to sit around and wait for them to eventually show up only to tell you that they didn't bring the proper tools and that you're out of luck, then Reading & Sons are the perfect plumbers for you!

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My interaction with the plumber began and ended in under five minutes.
After one look at our shower/bath faucet, the plumber said I was wrong when I had tried to report information about the faucet model to his company. He also said there was nothing he could do to help me, except for replacing the whole faucet with identical hardware. After calling the local plumbing supply store that typically has older parts (Nailons), he told me that I was out of luck because they didn't have any of these faucets and that these faucets are no longer made.
When I asked him what my options were he flatly said none.  He didn't not offer any suggestions of replacing the plumbing with modern plumbing or new hardware.  We were prepared to remodel our whole shower if it was necessary to restore function to our faucet, and this company did not even offer us this option.
As I was trying to ask him more questions, he opened my front door and stood with one foot out of my house.
When I was unsure of what questions I could ask to get his attention, I said 'OK thanks anyway.'

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