Midwest Equipment

Quote was WAY WAY WAY off.  And their quote was probably more than the equipment was worth.   Phone manners were atrocious.  Very poor and unprofessional on the phone.  I listened to the manager yell at Dominick after they thought they had hung up.  Only provides pickup and delivery service on Wed and Thurs each week.   So I had a 1 week wait to get tractor picked up, 2 week wait to get into shop, 2 week wait to have work completed and waiting on parts, and another 1 week wait to have it delivered.  During all this time, I think I made 8-10 phone calls to them, and none back to me with any updates. 

The only good thing was that their actual cost was lower the quote.  But their labor rate was $79. per hour for pretty crappy customer service.  I will not be using them again.   

unknown

They arrived on time for the estimate and provided the estimate on the spot.  They coordinated with the city, the gas company, the electricity provider then arrived on time for the installation.  They provided backup power for a crucial purpose during the installation while the electricity was down.  In five hours the installation was over, the generator was tested and performed as expected and the site was clean.  I could not recommend them more highly!  Bravo, guys!

unknown

The service was excellent, and it was very prompt. I had done it there a few years ago, and they are very good. I have done it several times before in the past. They got it back real quick like a day or two later. I didn't need it right away because there is no grass yet. It is a regular check up, so you know what they are doing before they do it. The service is good at a reasonable price, and they get everything done promptly, and they are a good outfit. They are not cheap, and I compared a few other places, and they were reasonable than other places in town.

unknown

It was a very good experience. I spent around $2000. I bought high end equipment. I would recommend them. They have some nice brands and even though some people may not buy them because they don't have the money I would go back to them. Their equipment gives me the opportunity to go and buy a piece of equipment one every 20 years. And that's what it is.

They are very good. The generator works off of natural gas. Anytime I've had a question, they have had the answer to it. I've been very happy with them. They have all different kinds of equipment as far as lawn, garden and house. They are reasonably price. They have told me, within an hour, when they are going to be here anytime they have serviced it.

unknown

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It sucked. See above

They did a fine job. They were very friendly and knowledgeable. It may take a while to get in because they are busy, but they do a good job.