JIMMIE'S LOCK SHOP INC

Poorly ran shop with an even more disrespectful customer service. Had this company replace a key at my rental property and when the technician was at the property he told my tenant "Your landlord must not be to smart if he's having me fix a something you didn't care about" When I called the company to complain I was met with and UNBELIEVABLY disrespectful person. I was given hostile tone and a complete unwillingness to accept my complaint. I was so upset with the conversation I had to hang up before anything was fixed. Later that night I was met with and EVEN MORE disrespectful text messages stating "This is a joke" and "Your complaint is not real". When I stated I will be making a complaint with the BBB he stated "Do what you want, we have been here for a long time. It won't mean anything" And if that wasent bad enough he made crazy inappropriate comments about my business. I can't fathom treating anyone the way I was treated. Never go here.

Excellent.

unknown

great
Previously he opened a large safe we didn't have the combination for when no one else in the area could. I've returned to him ever since.

The service tech called and we set up a time for him to show. He was
courteous, fast and professional and insured that the deadbolts worked
easily

They seem to know what they are doing. Three generations of locksmiths here - they can fix just about any lock and make just about any key that you bring to them.