D'S Paint And Body Inc
About us
Auto body shop that as been serving the Peoria area for over 36 years. We offer lifetime warranties and free loaner cars at two convenient locations: 1116 W Pioneer Parkway, Peoria IL 61615. Phone (309) 693-3220. And 1302 E Sciota, Peoria Heights IL 61616. Phone (309) 682-2886.
Business highlights
46 years of experience
Services we offer
Auto collision repair & painting.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.715 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 0% | ||
| 7% | ||
| 7% | ||
| 0% |
Showing 1-15 of 15 reviews
Stephanie V.
Sep 2016
They were amazing!!! I had been rear ended back in October by a straight box truck that did substantial damage to my vehicle. I went to another auto repair shop near my home. Then in August, my vehicle was hit in the rear end again while parked in a parking lot. I decided to go to D's this time because I was not satisfied with the other auto body shop. D's noticed that there was still damage underneath my vehicle from the previous collision. I was devastated that it had not been repaired correctly. D's repaired the new damage and also the old damage. They did not charge me for the old damage, but did it as a courtesy. That IS customer service! I am truly grateful to Jeremy and all the employees at D's. They are an A+ in my book!
Brad V.
Jul 2016
WONDERFUL! From start to finish I was impressed. D's gave the estimate, they worked directly with my insurance company, they got me in as fast as they could, and the work was done sooner than they promised. The car looks bran new! It came fixed - washed - shiny, and they even vacuumed the inside. They gave constant updates. No complaints. I will recommend to friends and family.
Sean C.
Mar 2016
unknown
Charissa B.
Jan 2016
unknown
Response from D'S Paint And Body Inc
"Unfortunately, we do make mistakes and it is disappointing to us also but sometimes even the best of efforts don't turn out well. I wish Angie's List had a check mark for, "Was the defect taken care of?", which in this case it was. We had a color match issue with this vehicle that we were not happy with so we had our technicians repaint the color, which caused the vehicle delivery to be delayed a couple of extra days. My philosophy is that I would rather have an unhappy customer for taking too long rather than have them unhappy every time they looked at their car because the color didn't match well. We are committed to doing the right thing even if we have to disappoint a customer. We take complaints seriously and it makes us work even harder to try and make sure it doesn't happen again. We apologize for any inconvenience this may have caused you. Denny"
Michael H.
Jul 2015
unknown
Todd M.
Jun 2014
Repair took a little longer than anticipated due to some unexpected damage to suspension. Communication throughout was fantastic (thanks Duane). They are very conscientious about their work. The body work and paint match is perfect. I also appreciate use of their loaner car.
Atanu B.
Jan 2014
D's Paint and body shop is the best auto body shop in Peoria and surrounding areas. Wayne, the shop manager is extremely considerate and helpful. After an accident my car bumper was damaged and falling apart. When I visited D's he voluntarily fixed it temporarily so that I could drive it safely until they could fix it for good. They provide the best quality, price and friendly service in Peoria. IL. I would like to thank D's and Wayne for their outstanding contribution to auto body work and serving our community. Thank you D's and Wayne. - Tony
Lauren B.
Sep 2013
Very good
The service was done on time and the issues were repaired to my satisfaction.
The service was done on time and the issues were repaired to my satisfaction.
John W.
Jun 2013
It was helpful. It went very well. I forgot to call the rental car company the last day and was charged for that. The rental company still hasn't given us our money back. Good customer service and very friendly.
John S.
Feb 2013
Company was excellent at keeping us updated on the progress of the vehicle. It was in the shop for 3 days total and completed on time. Staff was very friendly and professional. When picking up the vehicle the door handle wasn't adjusted properly. Company immediately took the vehicle back into the shop and corrected the problem. Had to wait an additional 45 minutes until it was completed. Very professional staff. This company was one of two quoted for the repairs and they were the cheaper of the two.
Kris M.
Jan 2013
Super smooth!
Harry W.
Feb 2012
Honest and trustworthy. Could have ripped me off because I didn't know what I was doing, but chose to be honest instead. Very professional. I have already recommended them to a friend.
Ronald A.
Jan 2012
It was an insurance job. I liked very much the way they treated people. They treated me like I was their only customer. They were very honest and very sincere. They did good work. I would highly recommend them. I didn't have any problem getting the insurance to pay so the price was quite reasonable. The quality was excellent.
Ronald A.
Jul 2010
They are a company that you love doing business with because they treat each customer as though they were the only one.
Monica F.
Feb 2010
Rear glass and hatch of car was completely broken out, damaging the trim and air shocks. Took vehicle in to D's for estimate. Quote was complete, clear and easy to understand. After getting other estimates we decided on D's because they were more professional than the other shops we went to. When the work was completed, the rear hatch looked great and operated more easily than it had in months. D's also suggested and completed a 'fix' for the paint which had been peeling off the hood which did not require replacing the whole hood and was very reasonable ($40). The car looks better than it has in a long time.
Licensing
State Contractor License Requirements
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FAQ
D'S Paint And Body Inc is currently rated 4.7 overall out of 5.
D'S Paint And Body Inc accepts the following forms of payment: CreditCard
Yes, D'S Paint And Body Inc offers free project estimates.
No, D'S Paint And Body Inc does not offer eco-friendly accreditations.
No, D'S Paint And Body Inc does not offer a senior discount.
No, D'S Paint And Body Inc does not offer emergency services.
No, D'S Paint And Body Inc does not offer warranties.