Armstrong Heating & Air Conditioning

About us

Additional DBA - Armstrong Heating & Cooling Additional contact name - John Schell.

Business highlights

Emergency services offered
50 years of experience

Services we offer

Heating & air conditioning.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
11%
3
0%
2
0%
1
6%
Showing 1-18 of 18 reviews
Stephen B.
Sep 2018
5.0
Yes, I recommend this pro
I've been using them for the past 20 years. It's been wonderful. They are always on time and always make sure to call when they're on their way.
Response from Armstrong Heating & Air Conditioning

"Thank you for taking the time to write in the review. We appreciate that you continue to use us as your trusted service contractor! Thank you again Adrienne Schell (VP)"


John T.
Jan 2016
5.0
unknown

Patricia M.
Oct 2015
5.0
Yes, I recommend this pro
unknown
Response from Armstrong Heating & Air Conditioning

"Thank you [Member name removed] for your review. I will pass the good grade along to Trent. We always appreciate the feedback, and we thank you for your continued business!"


Diana H.
Jun 2015
5.0
Yes, I recommend this pro
The price was very reasonable, and they did a great job. They took the old furnace away and cleaned up after themselves. I really appreciated that they didn't try to oversell me on something I didn't need. They took the time to figure out what my needs were, and made sure I got what best fit those needs.
Response from Armstrong Heating & Air Conditioning

"[Member Name Removed]: Just wanted to say thank you for taking the time to review our company. We really appreciate the feedback! It makes me glad to see that our techs exceeded your expectations. We appreciate your business. We will continue to strive to serve you as best as we can so that we may build that long term relationship with you so that in time of heating/cooling needs, we will continue to be your trusted contractor. Thanks again [Member Name Removed]!! -Adrienne (VP/owner)"


Chris L.
Jan 2014
5.0
Yes, I recommend this pro
Excellent. I have been using Armstrong for the past firve years to service my AC and heating system. Both are a Trane and were installed in 2005 with a warranty. I have been pleased with the professional service and prompt arrival of the techs to preform the semi-annual check ups. This service costs but is well worth the peace of mind if something would go wrong. Like an insurance policy for the heating system.
Response from Armstrong Heating & Air Conditioning

"Thank you so much for taking the time to review our company. We are pleased that you feel satified with our company as your preferred trusted contractor. Hope you enjoyed the holidays! We appreciate your business and look forward to working with you again in the future. Your friends @ Armstrong Heating & Cooling"


Chris D.
May 2013
5.0
Yes, I recommend this pro
$5,400
We have used Armstrong for many years for occasional service on our boiler heating system as well as the a/c system. When the a/c failed this spring (installed 1973), Armstrong suggested that an $800 repair made little sense on a unit that old. They quoted about $5400 for total replacement, including work on the ducting system. We agreed, and they ordered the equipment. When it arrived several days later, they started the work immediately, and finished in two and a half days. Most of the time was spent on rerouting the attic ductwork.
Everything was installed as agreed, and has been working perfectly. The four employees we met during the process were all professional and courteous.
Response from Armstrong Heating & Air Conditioning

"[member name removed]: We thank you so much for taking the time to review our company. It means a lot to us. We are so glad to have been given the opprotunity to be your trusted contractor. We are also also very please that we have been able to meet your expectations on this install and to hear that all is working well for you. We hope that you will not hesitate to contact us with any further service needs you may have. Thank you again. The Armstrong Heating & Cooling Team"


Michael M.
Jul 2012
5.0
Yes, I recommend this pro
It was hot out and they were there within six hours. I don’t know about the price right now. I wasn’t a part of that but the quality of their work was good.
Response from Armstrong Heating & Air Conditioning

"Thank you Member for taking the time to review our company. We are pleased with your review, and we are glad we were able to service your needs promptly and efficiently with good quality. We appreciate you as our client! Let us know if there is anything else we can do for you in the future. Your Contractors, Armstrong Heating & Cooling"


Steven F.
Apr 2012
5.0
Yes, I recommend this pro
$4,500
.They are  get in and do what they  say they are going to do and get out. They are very good. Price is very reasonable.
Response from Armstrong Heating & Air Conditioning

"We thank you for chosing us as your preferred trusted contractor! It is always a joy doing work for you, and we want you to know that we value you as our client!"


Mark G.
Feb 2012
4.0
Yes, I recommend this pro
$400
Start to finish things went wonderful.  He showed up on time.  He was very good.  There were couple of issues I had thought of and he resolved them all.  Then it worked out fine.

Jan B.
Feb 2012
1.0
I wouldn't recommend them to anyone. I definitely won't ever use them again. I used to use them often.
Response from Armstrong Heating & Air Conditioning

"We understand your frustration. However, we are the NEW owners. We purchased the company from the previous owner. Your original install was done under previous ownership. The previous owner used material that we would never have used. Despite the fact that this was not our install, we came and fixed the problem for you, using the correct material, at NO CHARGE. Furthermore, WE (new owners), paid your deductible as well for the ceiling. We responded promptly on the issue of your water leak, and did have professionalism in handling the situation. Furthermore, we are feeling quite taken back by the fact that we did all of this, and you would now not recommend our company. We are perplexed by this as you called us after the water leak issue to have unrelated duct work in your attic updated. We performed this work for you, and you paid us for this service. We apologize for your experience with old ownership, but we hope that we, as new owners, were able to satisfy your needs. We value you as a customer, and we did everything in our power to make it right for you. Please contact our office if we can further assist you."


Carol B.
Feb 2012
5.0
Yes, I recommend this pro
$150
They are pretty good a little expensive

Steven W.
Dec 2011
5.0
Yes, I recommend this pro
$2,500
I highly recommend Armstrong Heating and Air Conditioning.
Response from Armstrong Heating & Air Conditioning

"Thanks Member!! We value you as a customer, and Josh really enjoyed doing the install for you! As for price, I wish we could do better for you. However, we are a union shop that prides itself in it's quality of work. We try our very best to stay competitive in today's market. We hope that you are satisfied with your air quality as well as the unit that was installed. This customer is rated by us as an A+! He was friendly to work with, issued prompt payment, and submitted a truthful review! Thanks again Member. We look forward to working with you in the future and hope that you will always turn to us as your preferred trusted contactor."


Gerald P.
Jun 2011
5.0
Yes, I recommend this pro
$120
Very good experience.
Response from Armstrong Heating & Air Conditioning

"Thanks for the good report Member! We appreciate you as our client! Your friends at Armstrong..."


GERALD S.
Dec 2010
4.0
Yes, I recommend this pro
$550
furnace working fine, duct work top notch

Lauri B.
Oct 2010
5.0
Yes, I recommend this pro
We talked for a long time. They were very, very professional and very knowledgeable on furnaces and air conditioning. They wrote a very professional estimate on what they would do. I don?t know yet whether I?d be using their services or not.

Rick B.
Sep 2010
5.0
Yes, I recommend this pro
$125
Very positive experience. Amstrong sold this system to me 12 years ago and this is only the second service call that I have needed. Great company with great employees.

Elizabeth B.
Aug 2010
5.0
Yes, I recommend this pro
They were very nice and the cost was reasonable. Everything was fine.

Jennifer G.
Jan 2010
5.0
Yes, I recommend this pro
$150
Would call them again for service

Rhonda B.
Nov 2009
5.0
Yes, I recommend this pro
$200
They were recommended and the service guy was really nice. They had to come back twice because they didn?t have the fans in stock. However they didn?t charge me for the fan. I would use them again in future.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Armstrong Heating & Air Conditioning is currently rated 4.7 overall out of 5.
Armstrong Heating & Air Conditioning accepts the following forms of payment: CreditCard
Yes, Armstrong Heating & Air Conditioning offers free project estimates.
No, Armstrong Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Armstrong Heating & Air Conditioning does not offer a senior discount.
Yes, Armstrong Heating & Air Conditioning offers emergency services.
No, Armstrong Heating & Air Conditioning does not offer warranties.

Contact Information

827 E War Memorial Dr, Peoria Heights, IL 61616

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