Chic' Painting & Design
About us
I am owner and sole service provider.
Business highlights
Services we offer
Interior & Exterior Painting. Creative faux finishing designs.
Amenities
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 4% | ||
| 13% | ||
| 0% | ||
| 4% |
We are very disappointed in her performance. She actually became my family?s headache: very negative, no effective communication, dispute with everybody around her. She was prepaid but quitted without complete the job. She still owes us around $300 labor and $250 painting material cost.
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She had problem in mood control. We hired her on Dec 18th, 2015, she performed OK at the very beginning, answered questions and gave us a fair quote. However, when she started the painting job, she became very inpatient, no any efficient communication at all. Every time we asked a question, she said she will take care of the problem and asked us to leave her alone. The excuse I heard from her quit often is you don?t have the knowledge on painting process. She also kept on saying she had personal problem. I don?t know what her personal problem is but I did notice that whenever she got prepayment, she was happy for a couple days.
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Misleading. Angela told us she could fix some drywall issues with $200 charge. So, I decided to terminate the contract with my drywall plastering contractor. However, a couple days later, Angela told me she could not fix the issue, instead she could help hire a plastering professional to fix the drywall issue that costs us $2,600. We had no choice but hire the professional Angela recommended. The plastering professionals she found for us did OK work with some minor issues unsolved. Angela promised us that she will guarantee they will come back to fix it later or she will fix the problems by herself and ask us to make the final payment to the plastering professionals. The fact is when we need the plastering professionals to fix the problem, they never came back and Angela did not fix the problem neither before she quitted the job.
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Low efficiency. She might be a skilled painter but could not put paint on the wall quickly and on time. One example, she spent three hours to prime three doors for one side only. Even the trim contractor she found for us could not stand with Angela?s low efficient working style. Very often she offered to start work at 7:30 am but never show up till 11:00 am.
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No integrality. The second payment $550 including paint material (around $250). She got the payment on Feb 22, 2016 but did not buy most of the necessary paints before quitting her job on Feb 28, 2016. According to the painter I hired after Angela Hunt, she only complete 35% painting work with the 66% pre-payment.
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Unprofessional. She initiated a bickering by shaking all dusts on my floor carpet in living room before quitting her job on Feb 28, 2016.
"In all my efforts to sincerely help the [Member Name Removed] family,I took on more than my painting company has experienced in the past, and will not attempt to experience in any future jobs. I have to admit I could not managing the of team people involved in this project. I am quite disappointed in how this project was mismanaged from the beginning. There were many set backs due to the previous contractors hired before me. I spent the first month working with the [Member Name Removed] family on contacting the drywall contractor to complete the drywall finishing correctly so that I could begin my scope of work. Because there was a language barrier, I even attempted to contact them myself. When work was not satisfactory, I then recommended, set up and attended all three meetings for the [Member Name Removed] family to decide on a company to hire in order for the poor workmanship to be corrected. I also gave my recommendations on a carpenter to complete trim work. In the process the drywall company found many mistakes in the hanging of the drywall. The carpenter had to charge an additional fee to reset doors correctly. After work began the next consultation the [Member Name Removed] family opted to readjust contract to void any warranty on his work due to possible future complications of improper framing procedures. [Member Name Removed] would repeatedly during the day ask me questions attempting to learn my work procedures, portraying to lack the understanding of the English language. I completely understand how stressfull this must of been for the [Member Name Removed] family and I truly hope that my recommendation to use Angie's List as a resource to find reputable services providers will eliminate complications in any future projects"
Monday, Angie called before she arrived. She showed up at 9:30 am and found her ladder was not in her van b/c her son had borrowed it. I didn't think anything of it. I figured kids and I laughed it off. She worked 5 1/2 hours that day and did not remove all the wallpaper. The wallpaper did what I knew it would do - it was not primed underneath and the drywall paper came right off with the wallpaper. Angie told me not to worry and explained she would remove it the best should could and prime the walls with an oil based paint. She would then sand the rough spots, skim coat and then assess. If worse came to worse she would add sand to the paint to cover up the imperfections. I really didn't want sand in the paint, but thought it'll all work out.
Tuesday she didn't show until 10:00 am. She still had no ladder and also forgot paint rollers. My husband gave her several packs of rollers. Angie got the rest of the paper down, put the first coat of paint on in the bathroom walls and left for another job, we assume. She showed back up around 4pm and put the oil based primer on the bedroom walls, which only took her an hour in half. She said she would be back at 10AM Wednesday, if not earlier.
Wednesday she didn't arrive until Noon, which we're assuming is b/c she went to another job in the morning. She spent time cleaning the mud off her ladder, sanding the primer she had put on the walls and skim coated. She worked approximately 3 hours before she ran out of skim coating for the walls. Huh?! Angie told my husband she doesn't skim coat all that often but had a friend who could help her with the job the next day. Her plan was to have him do the skim coating while she finished sanding the primer and getting the second coat of paint on in the bathroom. She planned on having her friend help her paint the ceiling.
Thursday she arrived with her friend at 9:30. The second coat of paint went on in the bathroom. The skim coating was completed and sanded. They also spent time cleaning up. The skim coating went well and the prep Angie did paid off b/c the walls turned out very smooth and I could not tell there had been a problem with the wallpaper removal. They also primed the skim coat several hours after applying it. No paint had been put on the bedroom ceiling by this point, but Angie felt she would be done Friday. My husband was very close to firing her and just finishing the job himself.
Friday, Angie arrived around 9:45 am. She did a lot of cleaning and only got part of the ceiling painted and part of the paint on the bedroom walls. She told me she was embarrassed that the job was not done b/c she honestly thought she would get more done the day before, but her help was no help and wouldn't paint the ceiling. She also said one corner was not drying fast enough b/c a bigger repair had to be done. Now in her defense, I understand b/c there was almost a half an inch gap in the corner, so a lot of mud had to be put in that corner to repair it. She also said she was not happy with her help and had never worked with him before and thought he was a better skimmer. Before she left for the day I had pointed out a place that had a slight imperfection in the bathroom, but I told her not to worry b/c the switch cover will cover it up. I told her twice not to worry. I also looked at part of the caulking near a window and it really angered me at the job she did. I did point it out and she said she was going to make it look pretty with a coat of paint. She left around 7:00 pm and again apologized saying she didn't realize this job was going to take so long. She worked a total of eight hours Friday.
We inspected the work and found she had left clumps of skim coating on the bathroom wall, not even close to the switch where the imperfection was. Clumps. I'm talking the size of a quarter. And this is on freshly painted walls. My husband and I both wondered, why is she creating more work for herself? Especially knowing she is way behind. My husband was not happy when she left and we both decided Saturday would be her last day of work in our house whether the job was done or not.
I had taken one day off of work and my husband had taken three days off of work, which ended up being a waste when the person doing work for you is only working five hours one day and three hours the next.
Saturday Angie showed up at 9:30 am and worked until 1:30 pm and took a lunch break. I went up to inspect and I still was not happy with the caulking. My husband agreed. I bit my tongue b/c I realized she needed to put a second coat of paint on. She had attempted to match the caulk color with the color of our wood sided wall. I wish she had asked before she had made that decision b/c I would have opted for clear caulk instead of colored caulk. Angie came back around 3:15 pm. Before she came back from her lunch break I received an email from her asking that we consider giving her an extra $200.00 for the extra time she spent, the extra supplies and her "skill set." She admitted the job took longer than she thought and she won't demand the money and will honor the original bid b/c that was the right thing to do, but was just kindly asking us to consider giving her the extra money. Before Angie left on Saturday I pointed out the caulking and she offered to fix it. I declined. She felt the caulk in the bathroom turned out the way it did because of the previous caulking job. I also asked her how many hours she believed she put into the job to ask for an extra $200.00. She replied about 30 hours. My husband and I agreed that was pretty close to the amount she worked. She was very apologetic and never demanded anything. I would say she was very humble and I could tell she was embarrassed. I decided to pay her the extra $200.00 b/c I knew the difficult job she had getting that wallpaper down and making the walls look smooth. She did accomplish that and I am happy with that work. My husband is not a happy customer though. In looking around, she got paint on the carpet and on the part of the walls that were not to be painted. I also noticed she left paint cans on my good bedroom furniture and did not cover anything when she painted. She cleaned the best she could, but I understand when you're sanding it's a mess. Three weeks later I'm still fi
She was able to do the job in only one day, so we did not have to work around her while she was working.
"It was a pleasure working with you. I know I was not able to paint the entire house back in December because of my employment with CAT, so I do appericate the call back for the small project recently. Thank You"
"I think you are very modest, Your house was just darling. And the color choice excelent. Thank you"
Even though she is a very good painter I am done with her services. I declined to pay her more after she hired a helper and was disrespectful to me and expected me to pay more than the bid. Because she was always squeezing other jobs and came late too many times and put me off and only once stayed all day I have terminated any future business. This was door and trim paint and took WEEKS. Still isn't done because she refused to come back to do touch up, fix door she didn't put back correctly, and slopped paint on the wall due to rushing, and didn't put back a door knob. The refuse to return to finish because I wouldn't pay more for the wrap. This is a shame because she is a good painter and very knowledgeable, but needs to coordinate better and finish before she expects people to be put on hold all the time. I wish her business to be successful and if a customer can tolerate the numerous delays she would be fine. I was dozens times patient than most people would be Had other jobs for her (now will be someone else) to do but it's over.
very well. She always said what she was doing and what needed to be done yet. If for any reason Angela was going to be a little late or had an appointment she always let us know.
i thought Angela was very professional.
overall, the job appears to be above average. i would recommend her for new construction. i was impressed w/ her prep work. she was pleasant and knowledgable. she had some good ideas.
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