Default business cover photo

SHEPP PEST CONTROL

About us

Shepp Pest Control is a family business that was started in 1968 by Len Siepka. His son, Mark Siepka joined the company in 1983 and currently acts as the customer service manager. Shepp Pest control is a member of the GCPMA and is a certified pest control applicator by the Illinois Health Department. We have 45 year experience servicing residents, small businesses, churches, corporations, restaurants & management companies/condos.

Business highlights

Emergency services offered
57 years of experience

Services we offer

We can handle: ants, bed bugs, bees, beetles, bird mites, box elders, carpenter ants, carpenter ants, carpenter bees, chipmunks etc. We specialize in bed bugs, cock roaches, crawling insects, flying insects fruit flies, fruit flies & roaches., hornets, invading insects, mice, mites, mosquitoes, moths, pantry pests, rats, rodents, rodents, sewer flies, silver fish, sow/pill bugs, spiders, voles, wasps & water bugs. We can also help you with larger critters such as racoons

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
6%
2
0%
1
0%
Showing 1-17 of 17 reviews
Anna P.
Aug 2020
5.0
Yes, I recommend this pro
I had several wasps nests around the corners of my home and in a vent. There was also one I didn't notice but the very keen and knowledgeable team member pointed it out. All were gone in a matter of minutes. He also noticed the mud wasp nests on stone work at my home. I learned something new today! Quick and pleasant staff with excellent communication on work being done. I highly recommend them.

Max C.
Sep 2019
5.0
Yes, I recommend this pro
The remedy fixed the problem quickly.

Max C.
Jan 2019
5.0
Yes, I recommend this pro
$185
I will let you know in a month - hopefully no more appearances by our unwanted guests.

Coleen L.
Jun 2018
5.0
Yes, I recommend this pro
$200
Great people. Nice on the phone. Nice in person. The treatment worked.

Lynne G.
Oct 2017
5.0
Yes, I recommend this pro
$250
Set traps and bait in various location Great expertise and service

Muhammad A.
May 2017
3.0
$400
Mike came on time, he performed the inspection and determined that problem was minimal and only limited to one bedroom. He assured us that treatment was effective enough to take care of problem. After first few weeks of treatment when we continued to have concerns regarding treatment efficacy, we called his office and that's when we faced our nightmare. His office staff was very rude, told us to wait everytime we called week after week. We were never able to talk to Mike to see if he will come back to check again. We were always given the run around and finally we were told after multiple calls that we will have to pay again for Mr. Mike to come out and possibly treat again. We were never given appropriate response or reasoning to why we can't talk to Mike, it appeared he was never accessible for his customers to address their concerns despite his and his company's claims of friendly, customer oriented business looking forward to work with his customers which was never the case.

Nancy G.
Feb 2017
5.0
Yes, I recommend this pro
$170
Mark came out quickly. Polite, efficient & got the job done.

Barbara G.
May 2016
5.0
Yes, I recommend this pro
.

Kathy N.
Nov 2015
5.0
Yes, I recommend this pro
unknown

Bernadette M.
Aug 2015
5.0
Yes, I recommend this pro
$150
unknown

Claire H.
Apr 2015
5.0
Yes, I recommend this pro
unknown

TUSHAR C.
Sep 2014
5.0
Yes, I recommend this pro
$150
They did a general pest treatment both indoors and out. Everything went very well.

Alicia M.
Jun 2014
5.0
Yes, I recommend this pro
$99
We still had spiders after the first spraying, but the house was vacant for a long time before we remodeled it, so it was a unique case. They came back to do a second treatment at no additional cost and it worked perfectly. Everyone was very friendly and professional and they showed up on time. We would use them again.

David C.
Jun 2014
5.0
Yes, I recommend this pro
$99
unknown
Response from SHEPP PEST CONTROL
"Thanks so much for the nice review! We are a family business and we hope to do service for you or your friends in the future! Please keep us in mind. [hyperlink removed] 847 749-0543. Laura Siepka"

Eileen T.
Aug 2013
5.0
Yes, I recommend this pro
$145
Mark is a really great resource for homeowners to have in the protection of our dwelling space. He kept his appointment time and his charges are very reasonable. Such great customer service - he does not take advantage of people who have a strong aversion to creepy things. By putting us in the mind of the pest, we learned his methods for elimination and control of the big ants would be safe, effective, and long lasting. Mark thoroughly covered the perimeter, basement, and upstairs of our home, even the garage and attic. Mark knows his work well, makes sure not to over apply any treatment, and he's very reassuring. We will gladly use Mark for our pest control needs in the future.
Response from SHEPP PEST CONTROL
"Thanks so much for the nice review! We are a family business and we hope to do service for you or your friends in the future! Please keep us in mind. [hyperlink removed] 847 749-0543. Laura Siepka"

Meredith B.
Jan 2013
5.0
Yes, I recommend this pro
$125
I took in a stray cat, and when I took it to the vet, he said it had fleas, and therefore my house had fleas and I needed to call an exterminator. He recommended I find one that would sterilize new hatchlings rather than one that would kill only existing fleas with an insecticide bomb. I found Shepp Pest Control, and when I asked what they would do, they described exctly what the vet had recommended. Mark was able to come within a few days, at a time of my convenience. I gave him an A for punctuality, even though he was an hour late, because he insisted on giving me a discount because he was late! He was very friendly, seemed very competent, and completed the work in short order. The price was extremely reasonable, even without the discount. He guarantees the work and urged us to call him to come back at no additional cost if we saw any further problems. If I have any further need for an exterminator, I will definitely call on Shepp again. They are a family owned business, and I recommend them to anyone looking for an exterminator.
Response from SHEPP PEST CONTROL
"Thanks so much for the nice review! We are a family business and we hope to do service for you or your friends in the future! Please keep us in mind. [hyperlink removed] 847 749-0543. Laura Siepka"

Jim H.
Nov 2012
5.0
Yes, I recommend this pro
$145
Arriving on time in a vehicle with no advertising displayed whatsoever, Mark first walked me around the entire outside of the house. He explained that any indoor carpenter ant infestation would be a satellite nest arising from a main source somewhere outside, e.g., wood piles, and mature trees with openings or branching close to the ground. Sure enough we found a large tree with a triple trunk about 20 ft from the back of our house with a very active carpenter nest in the center of the divided trunk. Also, there was a large wood pile nearby. These two areas were sprayed with a slow-acting insecticide which would be carried into and through the nest. Additionaly five other large trees on our property were sprayed as a preventative. Then the entire perimeter of the house at the foundation/ground level was also sprayed for the same purpose.

Next Mark and I came back inside to deal with the carpenter ants inside the ceiling beam area. For this treatment he used a cartridge containing a gel insecticide that was applied similar to using a caulking gun. He explained that the gel is completely safe for interior use and would not be harmful to humans or pets because it does not produce an aerosol like the outside treatment. Just as important, Mark explained that the gel is formulated to be very slow acting and would be carried back into the deeper parts of the nest to eradicate the queen and eventually all of the surviving carpenter ants. I also pointed out two areas in our basement ceiling that had evidence of water damage from a previous plumbing break, and he treated these with the gel insecticide.

Finally, Mark recommended that we wait a week or more before closing-up and repairing the beam, and he said to call him if we had any questions or concerns. Since we've had such a long history with the roofing problem and beam repair, we decided to make a temporary, cosmetic repair so we could easily recheck to see if the ant population died off. And just as Mark explained originally that the process would be slow, we did call back after a few weeks and left a message reporting that the population activity was decreasing but was not gone entirely. He returned our call promptly and assured us that what we described was normal and expected. Again he added that we should not hesitate to contact him again.

As of this date, 11/26/12, we know the carpenter ants are eradicated. We are extremely pleased with the services of Shepp Pest Control. We also have a one-year guarantee on this service call, and we intend to call this company for a repeat treatment next Summer, 2013. Everything was handled in a most courteous, helpful and professional manner. We would happily continue to use Shepp Pest Control and ABC Wildlife Company in the future as well as recommend them to family and friends!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

SHEPP PEST CONTROL is currently rated 4.9 overall out of 5.

Yes, SHEPP PEST CONTROL offers free project estimates.

No, SHEPP PEST CONTROL does not offer eco-friendly accreditations.

No, SHEPP PEST CONTROL does not offer a senior discount.

Yes, SHEPP PEST CONTROL offers emergency services.

No, SHEPP PEST CONTROL does not offer warranties.