DRC Plumbing and Sewer, Inc.
About us
Specialize in service plumbing. Family owned business located in the southwest suburbs with over 30 years of residential and commercial service plumbing experience. Free estimates, senior citizen and military discounts. Free video sewer inspection with main line rodding in most cases. Specialize in sewer repairs and replacements. We offer a 10% price reduction on all written estimates for sewer repairs and replacements.
Business highlights
Services we offer
Install and repair all brands and sizes of hot water heaters. Repair or replace/install all ejector pumps and sump pumps. Faucet repairs and installs. Rodding on any and all drains. Repair and replace water and drain lines. Camera/video sewer inspections and rod out station install's. Gas line repairs and installs. We also offer gas leak detection.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 3% |
He tried to charge me $90 for a service call but I told them the estimate was supposed to be free, according to Angie's List. I did not use them. They had good ratings on Angie's List.
"We are sorry to hear you were not satisfied with our service but as you can see from most our customers we have received many positive reviews. If you had contacted us, which you didn't, and informed us of any problems with the work we performed, per our policy, we would have come out and fixed the issue free of any charges. In your review you said you had called other plumbers prior to us with lower prices, if you felt are prices were to high you didn't have to use our services. We do know you requested us to falsify our invoice to an address location that the work was not performed at, in which we refused to do. We are an ethical company that charges fair prices with quality work. As for credit card processing fee's you are incorrect in your statement we typically take a loss when processing credit cards."
I contact DRC plumbing and spoke with Derek. I explained my situation to him and he said I will be at your home within the hour. He was at the house exactly within the hour. My husband was at home and he showed him where the water was coming in the basement. Derek explained to him what the problem was and told him the ejector pump went out.
I had the Ejector Pump replace. Derek and a team member did the job in such a short notice and was very quick. I can't thank them enough. My husband said they were very professional and informative in explaining what needed to be done. The Angie list price was perfect and the job went great. I am extremely happy with the level of service, and the quality of work that was performed. I will most definitely call you in the future for other plumbing work. Thank you for this service and I would HIGHLY recommend this company
The provider displayed professionalism and was very knowledgeable about how to unclog the drain. During the process, he attempted to remove a cap from one end of a pipe which was stuck on, as he hit the pipe in an attempt to loosen the cap it caused one of the pieces of the pipe to break. He immediately went to Home Depot to get the part and reattached it to prevent a leak. The entire process from his arrival to departure lasted about 90 minutes. Overall my boyfriend was pleased with the service and I will recommend this provider in the future.
Licensing
State Contractor License Requirements
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FAQ
Contact Information
10800 Ridgewood Dr, Palos Park, IL 60464
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