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DRC Plumbing and Sewer, Inc.
Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes - Repair or Replace, Water Heater Installation and Replacement,
About us
Specialize in service plumbing. Family owned business located in the southwest suburbs with over 30 years of residential and commercial service plumbing experience. Free estimates, senior citizen and military discounts. Free video sewer inspection with main line rodding in most cases. Specialize in sewer repairs and replacements. We offer a 10% price reduction on all written estimates for sewer repairs and replacements.
Business highlights
Emergency services offered
13 years of experience
Services we offer
Install and repair all brands and sizes of hot water heaters. Repair or replace/install all ejector pumps and sump pumps. Faucet repairs and installs. Rodding on any and all drains. Repair and replace water and drain lines. Camera/video sewer inspections and rod out station install's. Gas line repairs and installs. We also offer gas leak detection.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.834 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 3% |
Showing 1-25 of 34 reviews
Jason B.
May 2020
very good, they installed 2 years ago and it still works !
Ryan J.
Apr 2020
It went great! We had an emergency with both issues and Derek was able to come out the same day and take care of both issues in no time. He was very professional, punctual and did an awesome job. Highly recommend!
Lynn L.
Sep 2019
I have used this company for a few years. Each time they have been so professional, polite and the work was exemplary. They call and let you know when to expect them, they arrive on time, they are friendly and explain what they are doing, why the issues happened, how to prevent it in the future and the price is always reasonable. It is hard to find people you can trust but each time they have been here I am fully satisfied that this family owned business is one that you can truly trust and depend on. I highly recommend them to anyone who is stressed over any plumbing issues.
Dominic T.
Nov 2018
Saturday morning emergency repair. First, they worked with me over the phone to ensure the outlet was working and that a breaker hadn’t been flipped off. They gave a quote over the phone where several other places wanted to give a free inspection first. The installation was very quick and professionally handled. No surprises. 5 yr warranty and a fair price. I would use them again.
Corrisanda N.
Sep 2018
The installation went fine. everything worked out well, and i have used them before and their service was very professional and helpful.
Greg M.
Aug 2017
They called to tell me they were on their way. When they arrived they introduced themselves and were very polite. Showed them what I needed done and they quoted a price and ask if I wanted the work done. They cleaned up after they finished. I was very satisfied with their work. I also asked for an estimate on replacing my water heater and they gave me a quote on that.
Kathy C.
Jun 2017
Very smoothly.
Norma R.
Jun 2017
They were excellent. It was cheaper than another plumbing provider. They charged me like whatever their price was on Angie's List; that's what we went with. I can't remember what the price was because that was last year. It was excellent. They were so responsive. I had water all over my basement. They answered the phone and said like we'll be there in 15 minutes. They were like maybe 20, 25 minutes from where my home was at. When the guy said I'll be there in 20 minutes, he was there in exactly 20 minutes. My husband was home because I was at work. He said his personality was great. It was him and another guy. He said it was really good. He said he was focused and he went ahead and did what they had to do - very professional. I need a toilet replaced; I've got their little sticker on my refrigerator, so I'm most definitely gonna use them again.
Corrisanda N.
Jun 2017
They were very good. Another time, he put in a battery backup pump as well. That was a different visit. Then it went out and I just had it replaced. He was very good. I would definitely use him again. He was very quick and we was very prompt. The battery backup pump is also been, knock on wood, working fine.
Jean P.
May 2017
They came back the same day when the part was secured.
Joe K.
Jan 2017
Timely response. Professional work. Expensive, but needed to be done.
Jacqueline G.
Dec 2016
He tried to charge me $90 for a service call but I told them the estimate was supposed to be free, according to Angie's List. I did not use them. They had good ratings on Angie's List.
Michael K.
Dec 2016
Derek was awesome! He was able to come out quickly when my Water Heater went out. My water heater is located in a difficult spot and was not an easy job. They worked quickly and left the workspace clean. His pricing was very fair. Will absolutely use again! Thank you for your help Derek!
Richard K.
Oct 2016
They resolved the clogged main, but not the overflowing toilets. I got several price quotes before I called this guy. He ended up charging me about double what he should have. Maybe because he brought his son with him, who apparently deserves equal pay even though I didn't ask for two plumbers and it wasn't a two-man job. Also the toilet is still overflowing as of 5 days later, so they didn't even finish the job. They even overcharged me for credit card payment processing. They use the Square service, which I also use, so I know full well what their fee is. It's 2.75%. They charged me 3%. Doesn't sound like a big difference but that's potentially thousands of dollars per year for them. This business is 100% ripoff, and if there's any justice in the world a forensic accountant will get access to their books. Finally, the listed address is a private residence, not a shop. Nice job guys, now I know where you live, too.
Response from DRC Plumbing and Sewer, Inc.
"We are sorry to hear you were not satisfied with our service but as you can see from most our customers we have received many positive reviews. If you had contacted us, which you didn't, and informed us of any problems with the work we performed, per our policy, we would have come out and fixed the issue free of any charges. In your review you said you had called other plumbers prior to us with lower prices, if you felt are prices were to high you didn't have to use our services. We do know you requested us to falsify our invoice to an address location that the work was not performed at, in which we refused to do. We are an ethical company that charges fair prices with quality work. As for credit card processing fee's you are incorrect in your statement we typically take a loss when processing credit cards."
Catherine G.
Oct 2016
The plumbers came out promptly. They looked at the work and decided they couldn't handle the job. They didn't charge a service fee. I was disappointed but appreciate their honesty.
Jane D.
Sep 2016
Father and son (I believe) team, Great guys, I showed them the problem, without taking anything apart they were able to diagnose the issues. I had to purchase a new faucet, they installed it for me same day. Informed me as to what the best brands were to purchase and what to look for. Very helpful and professional. Will refer to others.
Norma R.
Jun 2016
I contact DRC plumbing and spoke with Derek. I explained my situation to him and he said I will be at your home within the hour. He was at the house exactly within the hour. My husband was at home and he showed him where the water was coming in the basement. Derek explained to him what the problem was and told him the ejector pump went out.
I had the Ejector Pump replace. Derek and a team member did the job in such a short notice and was very quick. I can't thank them enough. My husband said they were very professional and informative in explaining what needed to be done. The Angie list price was perfect and the job went great. I am extremely happy with the level of service, and the quality of work that was performed. I will most definitely call you in the future for other plumbing work. Thank you for this service and I would HIGHLY recommend this company
Thomas R.
Jun 2016
Went well cost seemed high but they got it cleared out
Lori G.
May 2016
unknown
Tim W.
Apr 2016
He'll give an upfront price and do the best he can to do the work for that price. The only downside is that you will have to sweep up after him since he does not wear booties on his shoes.
Pamela D.
Mar 2016
unknown
LORI B.
Jan 2016
Last night my husband and I awoke to a sound neither of us have ever heard before (or care to again). A pipe in our bathroom had frozen and bursted. After immediately shutting off the main and cleaning up the damage, we knew right away we had to call for a plumber ASAP in the morning. We consulted Angie's List and made calls the very next day. Most companies could not get to us until late in the day or not at all. DRC was able to make it to our home right at 10:00 A.M. as promised. They were courteous and explained everything that they needed to do (plus some additional things for us besides the burst pipe). Charges were also explained up-front. I saw from Angie's List they were very well reviewed and also had an A+ rating on the BBB, so I felt confident with using them. After this episode, I will not hesitate to call them again and have even recommended them to others. They will definitely be my go-to call for plumbing services in the future.
Demetrios K.
Nov 2015
We first encountered DRC when we had a near-overflow of our sump pit during the last big rain of September - they were kind enough to bring out a generator for a nominal fee and get us drained before we had a problem. Due to their rapid, friendly response during this crisis, and how impressed we were when picking their brains while waiting for the sump pit to drain, we decided to hire them on for the jobs. They were very prompt and professional, arriving on time for the appointment. When the job was complete, Derek made sure to run us through the battery back-up solution so we knew how to check for issues. The new ejector valve is so much quieter than our old one! We are not only thrilled with his recommendations, but with the quality of work as well. DRC is now our first-call plumber. Absolutely great.
Michael U.
Oct 2015
unknown
Cheryl M.
Sep 2015
I phoned the provider and stated what services I needed. Although I was informed that we were located a little out of his service area he did decide to come and assist us. When he arrived at the service location he immediately began unclogging the drain.
The provider displayed professionalism and was very knowledgeable about how to unclog the drain. During the process, he attempted to remove a cap from one end of a pipe which was stuck on, as he hit the pipe in an attempt to loosen the cap it caused one of the pieces of the pipe to break. He immediately went to Home Depot to get the part and reattached it to prevent a leak. The entire process from his arrival to departure lasted about 90 minutes. Overall my boyfriend was pleased with the service and I will recommend this provider in the future.
The provider displayed professionalism and was very knowledgeable about how to unclog the drain. During the process, he attempted to remove a cap from one end of a pipe which was stuck on, as he hit the pipe in an attempt to loosen the cap it caused one of the pieces of the pipe to break. He immediately went to Home Depot to get the part and reattached it to prevent a leak. The entire process from his arrival to departure lasted about 90 minutes. Overall my boyfriend was pleased with the service and I will recommend this provider in the future.
Licensing
State Contractor License Requirements
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FAQ
DRC Plumbing and Sewer, Inc. is currently rated 4.8 overall out of 5.
DRC Plumbing and Sewer, Inc. accepts the following forms of payment: CreditCard
Yes, DRC Plumbing and Sewer, Inc. offers free project estimates.
No, DRC Plumbing and Sewer, Inc. does not offer eco-friendly accreditations.
No, DRC Plumbing and Sewer, Inc. does not offer a senior discount.
Yes, DRC Plumbing and Sewer, Inc. offers emergency services.
No, DRC Plumbing and Sewer, Inc. does not offer warranties.