The Electric Plumber/Leonard's Plumbing & Electric

A year later, we still keep saying, "Thanks a lot, Leonard" with 100% sarcasm. I don't know where to begin - this guy ruined our house. First of all, he charged over 10 GRAND for work that we later found out other electricians would have done for much less. Second of all, he didn't even do it right. 1) He was sloppy with the cuts he made and we had to do insane drywall patches to fix it. 2) The lights all throughout our house continuously flicker (he rewired / installed most of them). 3) There were certain fixtures we asked him to set up, that we would later install ourselves, and he didn't do what we asked. For example, he didn't wire the bathroom vanity lights like we asked, so we had to call another electrician to fix it. He was supposed to set up a can in that same bathroom for us to install ourselves, and he didn't do that either - so now we have to call someone else to do the work that we paid him to do. This guy has caused us SUCH A HEADACHE - thank goodness we found a fair, hard-working electrician to come fix his mistakes. What a waste of money. Please do not waste your time or money with these people - they are a complete RIPOFF. They cost us thousands of unnecessarily dollars and problems. STAY AWAY.

I needed to quickly get the furnace and AC inspected because I was in the process of selling my home.  He was able to make the service call with very short lead-time ( 1 day's notice).  He arrived promptly as discussed. 

He did a thorough inspection and even changed up a plug (at no additional cost).

I was very happy with the service and will definitely use then again!

I asked Len to take a look at several items - checking a basement fluorescent fixture, under can light that only worked in one of 2 settings, some basement conduit that leaked water in a heavy rainstorm, and install a new dimmer that I purchased. He was able to fix everything except 2 items. the under can light which required soldering which he didn't have on his truck but got it working for now. I'm sure it will come loose again but at least know that the fixture isn't bad. Also the conduit is a much larger job that requires trenching from the outside. Overall pleased with the work - his helper didn't quite affix the cover plate properly but I adjusted the screws on that. Price was maybe a tad higher than what I expected even with an Angie's List discount but I got same day service. Len was pleasant, courteous and professional.

Leonard call me right back and came to my house to fix my furnace.  It was cold and I needed help fast.  He had the part on his truck and my furnace was working in 20 minutes.

The old electrical service panel was 100 amp and new in 1977.  Parts were no longer available and it was highly worn and non-compliant with new safer electrical codes. We had electrical problems caused by bad circuit breakers and the worn aluminum busbar panel. They replaced the electrical service entrance wiring from the meter, added a new circuit breaker panel with copper busbar and new breakers, added new code required items like a ground rod and proper bonding equipment.  All electrical services inside the house now perform much better and we feel much safer.

Prompt, efficient and quality work.  In some cases they had to correct work done by others in the past that was not proper.  The items worked on in the house work better than new now.

We called him because our lights were surging in our bedroom.  He couldnt find the problem, but thought perhaps it was the ceiling fan that had a short. He did not want to take it down unless he knew for sure that was the problem. I guess it is a real project to take it dow and put back up, plus he said he would charge us like $300.00 just to do that. So he did change the switchplates in a couple rooms and said to see if that worked. It did not. So, I called him and called him and left several messages. Finally after a few calls and messages he answered the phone. He told me to call Com Ed to come out to see if there was a problem outside.  And if they came out and there was still a problem call him back and he would come out. So after a week of so, Com Ed did come out and the problem stopped.

Leonard was great.  He was on time, and always professional.  This was in spite of me constantly changing the date and time of our appointment (anyone who has purchased a home knows the challenges involved with that).  The village here requires than an electrician do all the work behind drywall, so having someone that could work with my schedule was invaluable.  He got the work done quickly and efficiently.  He had an eye to how things looked when he pulled out the improperly installed lighting, and really took care of our property.
He also gave me a quote for a furnace replacement.  He was totally honest, and was able to knowledgeably explain the different options to me, and the pros and cons.  He didn't try to push me towards more expensive, unneeded replacements, and gave me honest, good advice.  I love it when craftsmen say, "This is what I do in my house...", and give you that advice.

Not well

Len came out and tried to root (sp?) it out. After about an hour he determined that possibly they would need to dig up the pipes in the front of the house as the 50 year old pipes might be damaged by trees. He then "jetted" out the sludge and all is fine. Signed up for yearly rooting and we should be fine. We've used Len before and he is honest and professional. Price may be a little high but not so high that is priced out of market.

The entire job took less than an hour. He was on time after requesting to reschedule, which was no problem. I paid exactly what was quoted and offered a discount for a 2 year "contract" . Really nice guy, friendly office staff and honest.

They were very friendly. They gave me a low quote and they honored that quote. We haven't had any problems since. I live close to them and I checked them out on Angie's List before I hired them. I would recommend them.

They didn't seal the floor next to the wall and now water is getting in and my wall is buckling. The floor tile is cracking to. My toilet is also leaking something terrible. We called them to see what they had to say about it. They said 'well, we don't do floor tiling so I don't know why you are calling'. I had to supply my own material.

It was a very good. They came on time to do the work. They also gave us feedback. They cleaned up well when they were done with the work they were doing.

They were very nice, we had a pipe bust under our house and I was having a hard time getting someone to do the work at a good price. They gave us a good price and we have never had a problem with it since they have been here and fixed it.

Called Len, he told me that he would call me back, with a quote and options to consider. He came out that afternoon, on time, and did the work.

The whole experience went very well. Got through with first call and spoke with the owner that morning, he was able to have Bob come out midmorning, provide a quote and complete the work. Bob was friendly, clearly very experienced and spent time explaining what had to be done and what the options were for completing the work. He was able to get started after picking up a few supplies and finished by noon. When complete, he got everything cleaned up as well as restarting the water heater (I was actually expecting to have to do that myself...so pleasantly surprised). Only thing I'd say is that the price for the work seemed a little high. However, since I don't use plumbers frequently I may not be aware of current market rates. Price was offset by speed of response, professionalism and overall service. I would definitely use this company (and Bob) again, I'd just confirm price with an alternate quote or two.

We have used them a couple times now and they are always great. They are professional and hard working. They have a great service and the price is average with other companies. They are in and out and knowledgeable as well. I am pleased with the service overall.

Very professional. Completed the job very timely and reasonably priced. He did a good job. He normally doesn't come out that far for service, but came out because I was a member of Angie's List.

Arrived on time, finished work in one day, accomplished work as promised.

He had to improvise because the faucet didn't fit exactly right with the sink, but he made it so it would be more rigid. I will be using him again.

I was very pleased with them. They were very nice and in time. Bob was a great guy.

They were prompt in responding to my call and making an appointment. The work was well done, however, I thought the price was a little high considering it only took a half hour of labor.

Arrived on time. He was very open and honest in describing the problem and how he was trying to solve it, which I appreciated. He had to travel three times to three different stores to get supplies (the shower head was approximately 20 years old). The only two negatives were (1) he did not have any WD-40 (nut and bolt loosener) and asked me for some (I could not find mine as I had moved into my new home 2 weeks ago). It seemed odd for a plumber/handyman not to have any. I don't know if he made a trip to a store exclusively to buy the WD-40, but if so, it would seem unfair to charge for that store trip (I was charged for the time he was traveling to and from stores, but was not surprised by this as I was informed beforehand that this was the policy). (2) He left the bathroom a little bit dirty -- there were chips of tile in the shower which was somewhat dangerous.

STANLEY, FROM THE COMPANY, WAS ON TIME, POLITE, & EXPLAINED AND SHOWED ME THE EROSION IN THE OLD FAUCET. BOUGHT A GOOD & MODERATELY PRICED REPLACEMENT. VERY PROFESSIONAL.