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Lake Cook Exteriors, Inc.

4.9(
110
)
Doors (Interior) - Install or Replace, Major Home Repairs (General Contractor), Seamless Metal Gutters - Install,

About us

Making Home Remodeling A More Enjoyable Experience

Business highlights

38 years of experience

Services we offer

aluminum windows, door replacement, doors, energy efficient windows, entry doors, exterior door installation, exterior home remodeling, fiberglass entry doors, fiberglass windows, french doors, french inswing patio door, gutter installation, gutter replacement, gutter screens, gutters, in-house custom finishing for entry doors, internal blinds, lap siding, mixed styles siding, paintable exterior doors, patio doors, siding, siding contractor, siding installation, stainable exterior doors, vertical siding, vinyl drop-in windows, vinyl patio doors, vinyl siding, vinyl siding replacement, vinyl windows, window installation, window replacement, windows, wood interior with aluminum clad exterior door, wood interior with aluminum clad exterior window, wood windows

Reviews
4.9110 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
2%
1
1%
Write a review
Showing 1-25 of 110 reviews
Karen F.
Nov 2022
1.0
$17,000
AVOID AT ALL COSTS. Lake Cook Exteriors is a broker that employs installers of very poor skill level. We purchased three doors, main entry and two french exterior doors. The doors were damaged by LCE even before installation. LCE requests their products (doors etc) to ship to them from the manufacturer "broken down" so they can increase profits by prepping, painting and finishing themselves...which is extremely poor quality. The manufacturers that we contacted told us this is very unusual and certainly not the way the product is advertised. All of our doors had paint applied with a roller! Absolutely awful quality of work. The installation quality was even worse. Our door installation required two installers as per the factory and LCE sent one installer. The doors were damaged and installed incorrectly to the point of not even functioning properly. We now have doors that do not function properly and esthetically look terrible. We gave LCE the opportunity to fix everything and "make it right" but they refused. The owner of LCE, Bill Sheetz, told us that our doors were not damaged and installed correctly, in person, and then told us to have our handyman fix his mess. LCE denied the damage and poor install and in the same conversation told us to have "our guy" fix it which was quite startling. I really wish we would have known all of this prior to selecting LCE to purchase and install high end doors for our home. BEWARE!!!!
Dion R.
Feb 2022
5.0
Yes, I recommend this pro
$1,500
Quickly, professionally, and quality work
Chris C.
Apr 2021
3.0
They did a great job on the gutters, although they are installed so tightly to the eave, it is difficult to clean them now. A year later, a couple gutter straps have disengaged from the gutter itself. I called to have them quote fixing the straps and give me a quote for leaf guards. They refused to come out because they only do the original installation. They do not come back out to support you as a customer even if you're happy paying. I find this surprising and obviously disappointing because now I need to find someone to come do this work, and I imagine, complain how the "last guys" didn't install things right. What a pain. My review went from really positive to very disappointing. It may seem like a small thing, but wouldn't you expect them to come back out to serve you as a customer?
MADELINE R.
Mar 2020
5.0
Yes, I recommend this pro
$764
Very well. Service was prompt and communication throughout the transaction was exceptional.
Response from Lake Cook Exteriors, Inc.

"Thank you for your business. Appreciate your comments and I will share with Don!"

Pat M.
Mar 2020
5.0
Yes, I recommend this pro
$1
On 3/2/2020 my gutters were replaced by Lake Cook Exteriors. If you're in need of replacing your aged old gutters, I can assure you that you will NOT find anyone better than Lake Cook Exteriors. When you contact them for an estimate, they reply quickly. When you have questions, they are right there to answer them. The salesman, Don Tenuto, is easy to work with. He listens to you and is very accommodating. The installer, John, is THE BEST!!! He is very professional. He makes sure everything is PERFECT. He is a true craftsman of his trade. Every little detail does not get passed him. He shows up on time, works endlessly throughout the day until dark. Doesn't talk on his phone or take breaks. He IS a man of PRIDE in what he does and it shows. If you want the best, at an reasonable/fair price, look no further than Lake Cook Exterior. They also do siding, fascia, soffits to name a few. A well rounded company. [*** Link removed ***] located in Palatine. 847-991-9180
Response from Lake Cook Exteriors, Inc.

"Thank you so much for your fantastic feedback of our staff and crew and service. A positive review from our customer makes our day!! Thanks."

Chris C.
Jan 2020
5.0
Yes, I recommend this pro
$2,000
Don, the estimator, communicated throughout the bid and scheduling process. The crew was excellent. Showing care and craftsmanship. We won't know how well the new gutters do until the spring rains, but they look great. Definitely a reputable firm. Would recommend.
Response from Lake Cook Exteriors, Inc.

"Thank you for taking the time to give Lake Cook your feedback about our service and staff! We take pride in what we do and really do appreciate your positive information. Thank you."

Curtis K.
Oct 2019
5.0
Yes, I recommend this pro
$3,600
A total of four quotes were obtained for this work. While not the lowest cost, but very competitive, we were influenced by the positive reviews posted on-line. We were not disappointed. Don Tenuto served as the "point man" and delivered on every commitment made. Numerous improvement suggestions were offered over the former installation strategy and all were accepted. Lake Cook performed the work on the promised date and followed up the following day to ensure we were satisfied with the final product and that the clean up was acceptable. A really positive experience!
Cindy C.
Jun 2019
5.0
Yes, I recommend this pro
$1,895
My experience with this company was wonderful. They rebuilt the fascia on my house, installed new gutters, oversized doin spouts and Bulldog gutter guards. Don and the team were knowledgeable and professional. They completed the the job and left nothing behind. I would definitely recommend Lake Cook Exteriors.
JULIE S.
Mar 2019
5.0
Yes, I recommend this pro
$2,972
It went great. Don gave me an estimate and followed up with me multiple times to answer any questions. When the work started, it was done in one day.
B H.
Nov 2018
5.0
Yes, I recommend this pro
Quick response from Don. Seems like fair price. Couple of weeks before installation. Good suggestions from Don, (sales and estimator). Installed today, very happy with product and installer (John). Wish I had purchased years ago, feel much more secure with the new gutters.
Response from Lake Cook Exteriors, Inc.

"Thank you for your positive comments - we are happy your installation went great. Don thanks you for your kind words about his services."

Michael S.
Oct 2018
5.0
Yes, I recommend this pro
Lake Cook supplied multiple samples to choose from, so I could select the correct color for my gutters and down spouts. The leaf guard choice was of a matching color. For my roof, multiple choices were also supplied to select a match for my brick and new gutter system. All of the work was quickly done and expertly installed. After all work was done my property was cleaner than before the contractors had arrived!
Response from Lake Cook Exteriors, Inc.

"We thank you for your business and glad we could recommend a roofing contractor also!"

Kristine H.
Oct 2018
5.0
Yes, I recommend this pro
Mr. Tenuto was extremely pleasant to speak with, understood the "pitch" issues, and was able to make appropriate recommendations. I highly recommend considering LAKE COOK EXTERIORS INC.
Sandy C.
Oct 2018
5.0
Yes, I recommend this pro
Great! Installer was very thorough and cleaned up everything.
Jill H.
Oct 2018
5.0
Yes, I recommend this pro
Lake Cook Exteriors is highly professional and their products/costs are very competitive. We sought 5 bids for this job and Lake Cook's bid provided the best overall value in terms of cost, quality of products offered, and overall company reputation. We purchased a whole-house gutter system as well as the Bulldog gutter leaf guards and are very happy with the work. Staff were highly professional and responsive to all inquiries. We will definitely use Lake Cook for future exterior renovations on our home!
Response from Lake Cook Exteriors, Inc.

"Thanks for great feedback. I will share your comments with my staff!"

Chris V.
Jun 2018
5.0
Yes, I recommend this pro
$2,112
Very easy to work with company. Got back to us on all details. Work done i n timely manner. Job done well . We are very happy with results.
Response from Lake Cook Exteriors, Inc.

"Thanks for your feedback and we are pleased you had a good experience with us."

Meridith M.
Apr 2018
5.0
Yes, I recommend this pro
$20,000
This is actually the second time we have used Lake Cook Exteriors. They replaced downspouts on a rental property. That went so well we decided to hire them for a siding replacement for our primary home. From start to finish the process was flawless. Don, the salesman, was professional, prompt and kept us updated everyday. He explained the processes and helped us to make more informed choices on what we wanted for the final look of our home. Jack and Jerry, the installers were the real stars as they arrived early in the morning and didn't go home until dark. The April weather was freezing cold, but they worked each and every day without stopping. The one thing that I found very interesting was they didn't rip off the siding all at at once. I have seen companies do that in our neighborhood. They only took off what they felt they could complete in a day, The attention to detail was phenomenal. They even surrounded the electrical outlets and the water spickets. They cleaned up each day and the final clean up was well done. The house looks amazing.
Response from Lake Cook Exteriors, Inc.

"First of all thank you for your continued business. We appreciate the trust you have placed in Lake Cook Exteriors. We take great pride in the dedication and personal service that Don Tenuto and our siding crew give to our customers. So thank you for your wonderful gesture to share your positive experience with others. Your compliments are very rewarding to us knowing you experienced a "flawless process" and a house that looks amazing. Thank you again! It has been our pleasure working with you. Bill and Karen Sheetz - Owners Lake Cook Exteriors Inc. Palatine"

Kristine H.
Sep 2017
5.0
Yes, I recommend this pro
$1,500
Don was absolutely great - so professional and very responsive; wonderful communication throughout the entire process; from my first phone call prior to the free estimate, his honest assessment of the work that should be done, through scheduling, and a visit while the crew was working ...and a follow up phone call once the work was complete. The crew were respectful and did a terrific job. Highly recommended.
James S.
Sep 2017
5.0
Yes, I recommend this pro
They were the only company out of 5 that gave me an quote within 3 days which surprised me. One other I received over a week later after a call and the other three I never received a written complete estimate. Lake Cook sells a good product and installed the windows and doors just like they have been installed by the builder.
Phyllis A.
Sep 2017
5.0
Yes, I recommend this pro
Lots of questions were answered with a thoroughness that indicated complete knowledge of the product, installation procedures, and an understanding of the house's unique features. The estimate was carefully written and fully explained. My salesperson, Don, was on the job site every day and at the conclusion of the project. There were multiple phone contacts regarding scheduling, clarification of what to expect during each phase of the project, and checking my comfort level while the job was being completed. The installers were knowledgeable and displayed a fantastic work ethic. The job site was clean at the end of each day. When it was necessary, materials were carefully and safely stored on site. Knowledge of the installation process, quality of materials, and expertise was shown by each person employed by Lake Cook Exteriors. I am completely satisfied with the finished product.
Response from Lake Cook Exteriors, Inc.

"Thank you so much for sharing your experience with Don and our crews. Don thanks you also and your feedback about the job performance. Your kind comments are really appreciated! Karen Sheetz"

Duane B.
Aug 2017
5.0
Yes, I recommend this pro
Job went very well, gutters are pitched correctly and no more problems.
Response from Lake Cook Exteriors, Inc.

"Thank you for your positive feedback about your installation. We are happy to hear your gutter issues have been resolved. Appreciate your business. Lake Cook Exteriors Karen"

D L.
Jul 2017
5.0
Yes, I recommend this pro
Great service at a good price.
Response from Lake Cook Exteriors, Inc.

"Thank you for your business! We really appreciate your positive feedback about our services. Thank you. Best regards, Bill and Karen Sheetz - Owners"

Gregg E.
Feb 2017
5.0
Yes, I recommend this pro
$2,000
I would use them in the future.
DAWN F.
Jan 2017
5.0
Yes, I recommend this pro
$2,800
Excellent work. Don was very responsive to all inquiries. Work crew arrived when expected and completed the job in about 6 hours. They asked questions as needed to make sure we would be satisfied. They cleaned up thoroughly after completing the job. We're very pleased with the job they did.
Response from Lake Cook Exteriors, Inc.

"Dear [Member Name Removed] Thanks very much for the positive response about the gutter installation that Lake Cook Exteriors just completed. We appreciate your business very much and I will share you comments with Don and the crew as they really like to hear the customer is very happy. Best regards, Karen Sheetz General Manager"

Bennett T.
Nov 2016
4.0
$2,500
I submitted a request for some follow up work and never really got it addressed, but then they didn?t come out to do the work in the first place. 
Pricing is okay, make sure there is a good communication established beforehand. A worker left cigarette butts in my front yard and some screws and nails. They didn?t do a proper job in cleaning that up. They shouldn?t have let that guy smoke in the front yard, and in someone?s property at the end of the day. I don't need the follow up now. 
Response from Lake Cook Exteriors, Inc.

"I wanted to respond to your review about the installation that Lake Cook Exteriors did in May 2012. I apologize about the concerns you had noted. If there is something that we can do please let me know. Best regards, Karen Sheetz Co-Owner"

James E.
Nov 2016
5.0
Yes, I recommend this pro
$2,200
They came on time and did the whole job quickly. Looks great and will improve leaf cleaning. Bigger downspouts!
Response from Lake Cook Exteriors, Inc.

"I am glad we could help you with your gutter needs. thank you for your time. Don"

Showing 1-25 of 110

Licensing

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FAQ

Lake Cook Exteriors, Inc. is currently rated 4.9 overall out of 5.
No, Lake Cook Exteriors, Inc. does not offer free project estimates.
No, Lake Cook Exteriors, Inc. does not offer eco-friendly accreditations.
No, Lake Cook Exteriors, Inc. does not offer a senior discount.
No, Lake Cook Exteriors, Inc. does not offer emergency services.
No, Lake Cook Exteriors, Inc. does not offer warranties.