K & K Concrete LLC

It is difficult to write this critical review; however we wanted to share our experience with using this company as a warning for others to give careful consideration before you sign a contract with them. I reached out to this company as a result of seeing some of their positive reviews on Angie’s List. Our initial introduction to them began with me calling and speaking to the son Kurt. He asked how I heard about them and I told him via Angie’s list. He then asked if I could first submit a contact request via Angie’s List as he would receive some type of extra credit and then someone would reach back out. I agreed and submitted my inquiry via Angie’s List immediately. Several days went by without anyone contacting me so I had to call again and I spoke with Kurt again. We needed to get our front concrete porch, steps and walkway replaced. The Father (his name escapes me) came out to assess our situation and provided what seemed like a fair estimate for the services they would perform. We were also re-designing the shape and angle of the walkway in front of the front porch so I asked how that would work and he said no problem he would be there the morning the concrete would be poured and together we would mark off the final design. We signed the contract in May and we were told the concrete would be poured by early Summer. We then waited several weeks and did not receive any updates. Then each time we called to ask when the work would be performed we kept getting put off and there was always an excuse. The Father told us at least a couple of times he was not in the office so he did not have the schedule to provide an update. Hello why couldn’t he access the schedule electronically? By August we were really getting fed up with getting put off. We had a major landscaping project we wanted to complete before the weather turned cold and that could not be completed until this project was done. We also had a 2 week vacation coming up so definitely did not want to be out of town for when the concrete would be poured since we needed to agree on the final design of the walkway. They finally called one day in September and said the concrete would be poured the next morning at 7:30am. We both took time off from our jobs. By 8:30 am no one had showed up so we called what we thought was the office number. Kurt answered and when we told him what was going on he angrily stated he was busy at a job site and that we would have to call his Father and deal with him. He gave me the number to call his Father. The Father stated that “the people in the office” messed up and were supposed to call us to tell us our job had been rescheduled for the following morning. I seriously doubt there were any “people in the office”. The following morning the crew showed up. However neither Kurt or the Father were anywhere to be found. The man who appeared to be in charge barely spoke English. After the concrete was poured the leader asked for the balance of our payment. I could not believe they were asking for payment when the porch railing had not even been re-installed as that could not be done until the concrete had hardened. How could they demand payment when the job was not even finished? The City would then need to inspect and approve everything once the railing was re-installed. We finally got the Father to agree to let us pay once the railing was re-installed and everything passed the City’s inspection. The concrete was guaranteed for one year. Like clockwork shortly after one year later the concrete now has several chips and ruts in it and no, we have not used any salt on it. We have now learned that many concrete contractors wait until they get the best bulk deal on their concrete. Therefore since our job was small that is likely why they made us wait several months and kept putting us off. We really would have appreciated them being honest from the beginning with expectations due to the timing. We were extremely disappointed at the poor service they provided as well as with the final product/job. Kurt in particular was rude and unprofessional to say the least.

Took awhile to get quote but eventually scheduled work and complete work in a timely manner per quote. Project went relatively smooth and crews were respectful of property. The following spring a crack appeared in walkway and I contacted Kurt to look at. Said it was due to some settling and couldn't do much to repair it. I asked him about cutting out a small section and replacing it. He wasn't willing to warranty his work and never followed up therefore I would caution anyone looking to utilize his services to think twice in spite of the mostly favorable reviews. The workmanship was mostly good however, I would advise anyone to use a more reputable contractor that backs up their work, as this one does not!

It's wonderful and we have a nice and beautiful side walk,. They are courteous and very professional.

Work was done quickly and professionally by a courteous employee. He cleaned up afterward. This was a small job but it was well done. I received a quote, a date was scheduled and the work was completed. I am happy to recommend this company.

Fantastic. Best contractor i have every had work done for me. They were so professional and detailed. Extremely high quality to Owner Kurt and his whole team. Price was reasonable and fair. Very happy with the result.

K&K's was reliable and professional. I liked dealing with their staff. I'm happy with K&K's work and would recommend the firm to others.

Good overall. Would not hurt to do a better cleanup/dust protecting

Did a very good job2,700

Very well. The work was high quality and the company very professional. Overall, a pleasure to work with. We will continue to work with them in the future.

Great. On time, finished early. Was honest about what we needed and what could wait. Made sure we were happy with the end result. When i had a concern or question Kurt patiently responded. We would definitely hire him again.

K&K were great to deal with. They did excellent work. One of our friendly neighbors decided to write their initials in our new cement and K&K even came back and "erased" it for us. Will definitely hire if we need cement work in the future.

Well it's been a year since the work was done and the steps have held up very well! I am still very happy with how everything turned out. In terms of communication, Kurt was always professional and prompt with his responses, being very patient in answering my questions regarding K&K and the work to be done. I also really liked that his written proposal itemized (in-detail) the work and cost of what was to be done. Juan and his crew were very professional, even though it was a long day for them, they worked hard until the very end to get the job done properly. I think K&K is a great A+ company and would definitely use them again and recommend them to others.

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It went very well start to finish. Our driveway was pitched towards the house,so all rain water and melting snow would pool against the house and seep into the basement. Kurt was very professional and informative the whole time. Very satisfied with the work and we'd definitely use K & K again.