Casey Automotive of Palatine

Auto Service, Auto Mufflers, Auto Tires,

About us

At Casey automotive we are a full service automotive shop, offering a wide range of repairs for all makes and models, foreign and domestic. No job is too big or too small – we do it all! If you have an extended service contract we can also perform extended warranty work. Let the Casey pros with 41 plus years of experience help provide you with the highest quality and most efficient automotive service. We promise to listen to your needs and always remain on your side by adhering to integrity, value and efficiency. We pride ourselves in keeping our staff, equipment and products up to date, and we pledge to protect the communities we serve by being environmentally friendly. We recycle oil, anti-freeze and utilize energy saving lights and appliances. Unlike many automotive shops, our service technicians are not paid on commission. All of our employees are passionate about their work. Through this personalized approach to auto repairs, we remain focused on outstanding customer service – not sales volume. At Casey’s we are on your side! We strive to meet the needs of all our customers by offering free shuttle service to and from our facility, as well as complimentary loaner vehicles to save you time and money. As a Casey’s customer, you’ll also enjoy free wi-fi, gourmet coffee and high-definition flat screen tv’s in our clean waiting room area as your vehicle is being serviced. For your convenience, we also provide a nighttime drop box as well as 24-hour towing and roadside assistance.

Business highlights

49 years of trusted experience

Services we offer

Air conditioning system, alternators & starters, belts & hoses, car batteries, complete engine repair, computerized engine diagnostics, cooling system repair & service, electrical systems repair & service, emission repair, factory scheduled maintenance, fuel system injector cleaning, fuel pumps & lines, oil change, filters & lube, radiator replacement & service, timing belts & chains, transmission tune ups, water pumps, failed emission test repair, steering & suspension, shocks, & struts.

Services we don't offer

Body work.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.676 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
4%
2
4%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 51-75 of 76 reviews

Patricia T.
09/2017
5.0
auto repair
  + -1 more
very good all work was completed
Description of Work: anti-lock brake sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$250

Theresa P.
05/2017
4.0
auto repair
  + -1 more
just fine-you get what you pay for
Description of Work: oil change

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Becky F.
06/2016
3.0
auto repair
  + -1 more
unknown
Description of Work: I live close to Casey so I took my car in. Initially pricing and service were decent then over time their estimates for work were even higher than my Honda dealer service prices. Two estimates in at row. I ended up on those two occasions taking the car to be dealer for service. I then came in for their special priced oil change turns out I had to leave the car the whole day with them for an oil change. Arrgh.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$599

Peter P.
03/2016
4.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$219

John S.
02/2016
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Oil change, tire rotation & fluids refilled

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$24

LAURA P.
01/2016
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patricia T.
01/2016
4.0
auto repair
  + -1 more
unknown
Description of Work: Skilled techs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth G.
12/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: Casey in Palatine is great! Been going there for years and I fell like I can trust them!
Rating CategoryRating out of 5
Yes, I recommend this pro

Richard P.
09/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$49

Young L.
07/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol O.
07/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

Jo S.
03/2015
5.0
auto repair
  + -1 more
unknown
Description of Work: They worked on the brakes & fixed the hard knocking when turning the wheels. The work went very well, the car works beautifully now. There is confidence the car is not falling apart anymore.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Christine Z.
03/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond S.
10/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Repaired my glove compartment.This was much less tthan having to buy a new one. Also a 15.00 oil change They saved me a lot a new compartment would be 200 they charged me 36.00 Thks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

ROSALIE L.
08/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: oil change, replaced r/f axel shaft. preplaced rt upper ball joints

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRIS S.
06/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$30

Steve B.
05/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine D.
05/2014
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Bette P.
12/2013
5.0
auto repair
  + -1 more
Repaced gas lines
Description of Work: I used Casey Automotive of Palatine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

David Z.
07/2013
1.0
auto repair
  + -1 more
See above
Description of Work: Actually went in for estimate. They had been telling me I needed a brake job and three engine mounts replaced. I felt uncomfortable with the price. I went to Dave's on Elmhurst Rd, they told me I needed only two engine mounts and my breaks were fine.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$1,000

RAYMOND W.
10/2011
5.0
auto repair
  + -1 more
They do a good job.
Description of Work: I go there often for service and oil changes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

CONNIE B.
05/2001
5.0
auto repair
  + -1 more
I'M HAPPY WITH THE SERVICE, AND I ALWAYS USE THEM WHEN I NEED MY CAR FIXED.
Description of Work: THEY DID THE BRAKES IN MY CAR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2001
5.0
muffler repair
  + -1 more
I THINK THEY ARE VERY GOOD AND I ENJOY THE WORK I LIKE THE OWNER OF THE PLACE
Description of Work: BRAKE WORK, MUFFLERS, AIR CONDITION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUNE B.
05/2001
4.0
auto repair
  + -1 more
VERY FRIENDLY, AND IN TUNE WITH MY NEEDS
Description of Work: TIRES ROTATED AND AN OIL CHANGE

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

05/2001
5.0
auto repair
  + -1 more
I THINK THEY ARE VERY GOOD AND I ENJOY THE WORK I LIKE THE OWNER OF THE PLACE
Description of Work: BRAKE WORK, MUFFLERS AIR CONDITION

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

138 Northwest Hwy, Palatine, IL 60067

http://caseyautomotive.com/locations.html#palatine

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Service,
Auto Mufflers,
Auto Tires,
Auto Transmission,
Auto Radiators

FAQ

Casey Automotive of Palatine is currently rated 4.6 overall out of 5.

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 7:30 AM - 2:00 PM

Casey Automotive of Palatine accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Casey Automotive of Palatine offers free project estimates.
Yes, Casey Automotive of Palatine offers eco-friendly accreditations.
Yes, Casey Automotive of Palatine offers a 5% senior discount.
No, Casey Automotive of Palatine does not offer emergency services.
Yes, Casey Automotive of Palatine offers warranties.
Casey Automotive of Palatine offers the following services: Air conditioning system, alternators & starters, belts & hoses, car batteries, complete engine repair, computerized engine diagnostics, cooling system repair & service, electrical systems repair & service, emission repair, factory scheduled maintenance, fuel system injector cleaning, fuel pumps & lines, oil change, filters & lube, radiator replacement & service, timing belts & chains, transmission tune ups, water pumps, failed emission test repair, steering & suspension, shocks, & struts.
Body work.

Contact information

138 Northwest Hwy, Palatine, IL 60067

http://caseyautomotive.com/locations.html#palatine

Service hours

Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
7:30 AM - 2:00 PM