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American Carpet & Restoration Cleaning Services

Founded 2007 • With Angi since June 2010

5.0

(8) Verified Reviews

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Business Details

Phone Number

Address

675 N. North Ct. Suite 295

Palatine, IL 60067

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Description

The mission of American Carpet and Restoration is to attend to the cleaning needs of our clients in as professional and friendly manner as possible. We strive continually to provide the very best combination of quality customer service and fair price in the Northwest Suburbs. We are and will always

Verified Reviews

A few reviews for this pro...
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Annie L.
5.0
10/09/2017
Everything went great! The guys were on time, very friendly, and did a thorough job!
Description of Work
My carpets are light colored and 15 years old. We have them cleaned regularly to keep them looking good. Our whole house was done by American Carpet and Restoration Services.
Category
carpet cleaners
Frank F.
5.0
09/22/2017
They were very responsive. With their industrial grade equipment they removed the water from the carpet and applied a mold inhibitor. When they were done, they left a powerful fan to further dry the carpet and then picked it up days later when the carpet was dry. This was the second time they took care of water in my basement. They also cleaned my vents. The job was completely and professionally. I couldn't be happier and would not hesitate to recommend them.
Description of Work
Do to a storm we lost power and got water in the basement.
Category
carpet cleaners, air duct cleaning
Vincente M.
5.0
09/06/2017
American Carpet did a fantastic job and the carpets look like we just moved in! I will definitely use there services again.
Description of Work
I needed my carpets cleaned for a new house my wife and had moved into a year ago.
Category
carpet cleaners
Katharine K.
5.0
03/22/2014
American Carpet Cleaning was responsive to my calls, came out quickly, and did an excellent job. We have several dogs and a muddy yard, so there was much work to be done. They did a great job, the carpets looked much cleaner and ?fresher? than after any other cleaning services. A day or two later, I saw a couple of stains that appeared to bleed through from the back of the carpet, and they came back and cleaned it again with no cost. The price was a little high, but not out of line. Previously they would call when they had specials going, so I'm hoping they will do that again. We used this company many years ago, but were turned off with the persistent up-selling. I am glad we tried them again, because that no longer is a problem, and they clearly out-perform others. We will have them back again this spring.
Description of Work
Carpet cleaning in a dog-filled house.
Category
carpet cleaners
Jeffrey K.
5.0
01/31/2014
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Description of Work
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Category
carpet cleaners
Susan C.
5.0
11/26/2013
The 2 men were very professional. They explained exactly what they were going to do and they did a superb job. They removed all the spots on my white carpet and made it look like new. They were very careful with all of my furniture.
Description of Work
Cleaned carpet.
Category
carpet cleaners
Rosalba N.
5.0
07/29/2013
I didn't personally see the end results as I used the service for a rental property. But from what I was told, the carpet looked good.
Description of Work
Cleaned the carpet in a condo.
Category
carpet cleaners
PATRICIA G.
5.0
06/07/2011
Oops, I guess I put all my information in the previous box. I
Description of Work
ACRCS cleaned several area rugs, a hallway, two staircases, two sofas and a chair. Their price included Scotchguarding the upholstery. John was very prompt with returning my call to discuss services and to schedule cleaning. They e-mailed a list of things to do prior to the appointment so the process would run smoothly and quicker. On the day of cleaning the techs were to arrive by 1 p.m....they actually didn't arrive until close to 5, however, the office did keep calling to let me know status. Apparently not enough time was allowed for travel to various appointments. When the techs did arrive, they were very friendly, accommodating and apologetic about being so late. I was concerned that because it was now very late on a Friday, they'd be pooped. they assured me otherwise. We walked through the house so I could point out what I wanted done and what the "sore" spots were. They worked quickly and did a great job. There was some fading on one of the sofas which the tech pointed out to me. The following week John called to make sure I was satisfied with the service. I've had several carpet/upholstery cleaning services over the years (soap and steam) that I've only used once. I will definitely use this company again because of how thorough they were.
Category
carpet cleaners, upholstery cleaning

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Carpet Cleaning
    Air Duct Cleaning
    Upholstery Cleaning
    Oriental Rug Cleaning
    House Cleaning
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Visa, Check, MasterCard, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Ask for details

    Services Offered

    Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about American Carpet & Restoration Cleaning Services

    How is American Carpet & Restoration Cleaning Services overall rated?

    American Carpet & Restoration Cleaning Services is currently rated 5 overall out of 5.

    What days are American Carpet & Restoration Cleaning Services open?

    American Carpet & Restoration Cleaning Services is open:

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    What payment options does American Carpet & Restoration Cleaning Services provide

    American Carpet & Restoration Cleaning Services accepts the following forms of payment: Visa, Check, MasterCard, Financing Available

    Does American Carpet & Restoration Cleaning Services offer free estimates?

    Yes, American Carpet & Restoration Cleaning Services offers free project estimates.

    Does American Carpet & Restoration Cleaning Services offer eco-friendly accreditations?

    Yes, American Carpet & Restoration Cleaning Services offers eco-friendly accreditations.

    Does American Carpet & Restoration Cleaning Services offer a senior discount?

    No, American Carpet & Restoration Cleaning Services does not offer a senior discount.

    Does American Carpet & Restoration Cleaning Services offer emergency services?

    Yes, American Carpet & Restoration Cleaning Services offers emergency services.

    Are warranties offered by American Carpet & Restoration Cleaning Services?

    No, American Carpet & Restoration Cleaning Services does not offer warranties.

    What services does American Carpet & Restoration Cleaning Services offer?

    American Carpet & Restoration Cleaning Services offers the following services: Carpet Cleaning, Tile and Grout Cleaning, Upholstery Cleaning