FLOWERS IN THE COUNTRY

Horrible. This used to be my favorite florist. I used them once a year for the past several years. Linda Pauly is the manager/owner. Although she gave me flowers that were worth more than I paid for, it was a very unpleasant experience. I was not happy with the late delivery time (9pm) or condition of the flowers that were delivered (they arrived unwrapped and were browning and wilting by the next morning). Found out later that the flowers came from a store in Lombard, not Oswego - with delivery to Aurora. When I called to talk to Linda, she seemed quite annoyed with me, but offered to deliver other flowers to my friend in Aurora. When my friend in Aurora talked to her on the phone, she acted the same way. I wrote Linda an email stating my dissatisfaction with the experience, and telling her that I was very bothered by the fact that she was so annoyed with my phone call and my friend's phone call. About 10 minutes later I received a 'Restricted' call on my cell phone, and a very profane voice message. I was also sent an email stating "I will not be responding anything to your email because no matter how hard I have tried to please you, I can not." My friend received her 'new' flowers - a bunch of long stem, uncut flowers that you would probably pay about $8-10 for at the grocery store (not the $50-60 I spent). The person who delivered the flowers also asked for the vase back. Scary.