GROUNDSKEEPER LANDSCAPE CARE

After weeks of trying to speak with the owner I decided to email him with pictures to back up my claims and his response was ....they are no longer going to service my home because I complain too much and that they were not coming back. He wouldn't even come and look at the amateur work that was done or the sick tree that was planted in the back of my house that replaced a tree that had died prior to this of a different disease. I was appalled that a business would treat a customer who was in good standing for over 10 years in such an unprofessional manner. Knowing they were not going to come back I had to redo his work and fix the front of my house again as I could not leave such a site. Seeing the BBB logo on his advertising and estimates I felt comfortable plus our 10 year relationship. When I called the BBB on him I find out he was using their logo illegally as he was NOT a BBB accredited company. What a joke. Unfortunately the BBB could not make him come back to my home and redo the work or refund my money. I do want to add I was not an Angies List member at the time but after being burnt in such a way I feel compelled to warn others of my ordeal. There are plenty of great companies out there....... read their reviews and don't pay for a job until your sure it's done right.

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