Metro Junk Removal

Metro is wonderful. Workers were professional and did a fantastic job. I am extremely satisfied with their work and would not hesitate to contact them again.

Once again I could count n Metro Junk Removal to do a fine job. My mission to have some unwanted household items gone was accomplished in a swift, reasonable cost, and no fuss manner. Nice doing business here. By my experience, there are friendly professionals here. The senior discount of 10% was appreciated as a helpful saving on the haul.

It went GREAT! His staff was prompt and very friendly; they even met my dog. They simply cut the posts, lifted each piece (concrete blocks and all). Before I knew it, it was DONE!!

I spoke directly with the owner to schedule and get an estimate. I sent a text message with photos so he could do an accurate estimate. He was exceptionally polite and very responsive. The workers arrived on time ( I had an appointment time) and were very polite. I would absolutely hire them again. They also do move assistance and I would consider hiring them for that service as well.

From the start, everyone was punctual and professional. Marion came to inspect what needed to be removed, and had an estimate back to me that same evening. His pricing was very competitive, coming in at 33% lower than one of his competitors. The day of the removal, the crew was on time (10 minutes earlier than the ETA provided earlier), well prepared, and well manned. They completed the job in an hour, including the sweep-up afterwards. The crew was nothing short of professional and pleasant to work with. I would definitely hire again if I need removal services, and I highly recommend. The final added benefit is that they are a local Oak Park company, which is always a plus in my book.

Price was reasonable, they were on time and very professional. They told me they try to recycle the items they gather.

Manager met me at building to walk through and gave me proposal for cost and time to do job.
Appointment was set up within a week of our meeting.
Crew arrived at building before I did.
Crew supervisor walked through basement with me advising some items I might want to keep.
Items to be kept are tagged to make sure crew did not throw them out.
A light bulb was out and they put in a new one.
Job took only about 6 hours.
Very happy with how job was done and how quickly it was finished.

Would highly recommend and would use again.

A++

This company has reinvented customer service. i can't say enough good things about them.
I have used them many times in a year and each time, they are as good or better than the time before. They actually listen to what you need done and do it to the letter and they care about your stuff that's being moved.
I was selling my mom's house and there was lots of stuff that needed to be tossed and boxes i had packed to go to my house down the street. They did it all and on the last trip I had two boxes to be donated that I didn't have time to get to Goodwill.  They did it for me and gave me a receipt. All work was done with a smile and a great attitude by all members of the team.
I don't know what I would have done without Marion, Lynn and Brian and the rest of the crew. Thank you Metro Junk Removal. I will definitely be using you in the future.

After months of dithering about what to do with the old TV, I called Metro Junk. The person I spoke to said he would give me a discount if his guys could come get the TV the same day, and I gladly agreed. The removal team showed up within about an hour, and got the thing down a complicated stairway without any damage. They were personable and enthusiastic. Money well spent.

We had nearly 30 years of junk and trash in our basement.  The crew showed up on time and went right to work.  They were professional, courteous, and fast workers.  We have a very large basement and they cleaned it out in about an hour.  They were very organized and had a system that was very efficient.  There were some things that I did not think they would take, but they took everything that we wanted to get rid of.  Our basement now looks great.  If ever we accumulate a lot of junk again, they'll be the first people we call.

Terrific.  I was in a real jam.  We were closing on our house and I had a very heavy desk I had to get rid of.  I always check Angie's List first but for some reason I didn't this time.  I called a service and waited for them for a whole day when I had a million other things I had to do.  They never showed up and I couldn't reach them by phone.  t was FURIOUS.  Then I checked the list and called Metro.  He was so kind.  He came out and didn't bat an eye at the weight of the desk and hutch.  He was there just when he said he would be, was polite and courteous.  Lesson learned.

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Marion came to give me an estimate within minutes of me calling him. We had years of junk gathering in a very small garage. He also told us if we wanted to get rid of other stuff from the house to bring it out to the garage, so I did get rid of a lot of old boxes and containers that had been sitting in my attic. The crew of 3 showed up on time (a little early which is fine by me!) They were the nicest young men! They even took an old ladder that had been leaning against the side of our house for 20 years! Had to saw it with our rusty old saw...but they worked cheerily and without complaint. I could not have asked for a more pleasant experience. Makes me want to hire them for when I clean out my basement and attic!

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