Divine Consign

It was a great experience. In addition to saying what they could sell and what they couldn't, they made suggestions about where I could get the best value for my things. There was no complicated process; I simply showed up with things and they carried them into the shop. They use a great online portal that makes it easy to watch when your items sell. After everything sold, I just called and requested a check, and it showed up promptly.

I consigned seven pieces of excellent quality, perfect condition furniture that I had purchased 20 years ago.  They priced the each piece at one third of what I paid for it 20 years ago.  They ended up selling it  at a price that was one twelfth to twenty-five percent of what it was worth 20 years ago.  With their 50% commission, I received one twelfth of the original purchase price.  Someone got some REALLY GREAT bargains !!

The business policies that I did not like were that they will not value the furniture until it is already sitting in their store.  The customer has no input as to what the value should be.  The customer is at their mercy.  In my specific situation, they did not "display" the furniture.  They crammed it all close together, placed other furniture very close to  and on top of my pieces.  Time went by.  The pieces did sell for which I acknowledge that I am grateful.  There was no notification of the pieces selling.  I needed to check their web site to determine their status.  After waiting several weeks, expecting a check after the 10th of the following month.  I needed to go in to the store and specifically request a check for my part of the sale proceeds.

If I had realized that they would price the furniture at a bargain basement thrift shop prices, I would have sold the items myself.  They promote themselves as a high end consignment store.  In my opinion, they do not live up to that expectation.  In my opinion, they have an attitude of working for the purchaser and not the consignment seller.  I am grateful they sold the furniture.  I do not like their business policies and/or practices.  I will not sell any other pieces through them again.

Product quality and price, resonable. Issue was with delivery. Office told me the movers would call to coordinate. In actuality, they just showed up on the planned date, without any notice, after I had called a second time to plan for the arrival. I left a message for sales person to call me to discuss the mishap. No call after over a week. Another employee had taken that call, and was quite unprofessional. In the end, the message was never relayed to the original sales person. The owner was very abrupt and unprofessional when I brought up the issue, a tone I have notice several times now.