Description of Work: My daughter has dark brown hair - asked for a caramel color ombre. Was bright orange. Owner/ colorist got angry at US and insisted that was the color she chose. When I asked her to show me the swatches she became very defensive and rude. I have always been taught in my own work "the customer is always right" She made no attempt or offer to rectify the situation. She had my 17 year old in tears.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$350
Janice M.
06/2015
2.0
nail salons
+ -1 more
unknown
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
2.0
$200
LINDA B.
06/2014
5.0
nail salons, hair salon
+ 0 more
I've been using the hair stylist for about 10 years and I like her a lot. It is nice, clean and convenient. Their prices are in-line.
Description of Work: I use A Matter Of Style for my hair. I was last there for my hair and a pedicure.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
rebecca H.
03/2012
5.0
hair salon
+ -1 more
My technician gives me a great haircut. They are very good! They double check appointments.
Description of Work: I received highlights and a haircut.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
kari M.
09/2009
4.0
nail salons, hair salon
+ 0 more
Carla has given me a few brow waxes and they are always excellent. However, she's almost always late and it's almost always been after I've sat and watched/listened to her socialize with other people for a long time, which is very frustrating. The pedicure I had there was good, but overpriced. They didn't do that much more than the places that are significantly cheaper.
Description of Work: Brow waxing and Pedicure.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$75
RACHEL K.
10/2008
4.0
nail salons
+ -1 more
I've gone to a Matter of Style several times for manicures and/or pedicures because they have had appointments open and they are conveniently located. However, I think their services are overpriced -- they are spa prices for what is not a spa experience. The nail staff seem to be hit-or-miss, sometimes you get very good service, sometimes not. There seems to be a lot of turnover. The desk staff can be unfriendly.
Description of Work: Pedicure.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Kathleen N.
06/2008
5.0
hair salon
+ -1 more
I have gotten highlights, cuts and blow dries from Rita for years. Doing highlights, she takes a small amount of hair at a time so that they look natural. If I ask her to, she can blow dry my thick wavy hair flat and straight. Not an easy job. Her cuts are also good.
Description of Work: Hair cut, blow dry, full highlights.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
CHRIS AND ABEL G.
10/2005
5.0
hair salon
+ -1 more
VERY PRICEY, SO I HAVE CHANGED TO ANOTHER SALON. I ALWAYS GET COMPLIMENTS ON MY HAIR WHEN I DO GO TO THIS SALON.
Description of Work: HAIR CUT & PARTIAL HIGHLIGHT.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Marcy H.
07/2002
5.0
hair salon
+ -1 more
LAURA DOES A REALLY NICE JOB.
Description of Work: HAIR CUTS, COLOR AND STYLING
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
05/2001
5.0
hair salon
+ -1 more
unknown
Description of Work: HAIRCUTS, THEY DO EVERYBODY'S HAIR.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Hair Salons/Barbers,
Manicures/Nails,
Air Duct Cleaning
FAQ
A MATTER OF STYLE is currently rated 4.1 overall out of 5.
No, A MATTER OF STYLE does not offer free project estimates.
No, A MATTER OF STYLE does not offer eco-friendly accreditations.
No, A MATTER OF STYLE does not offer a senior discount.
No, A MATTER OF STYLE does not offer emergency services.
No, A MATTER OF STYLE does not offer warranties.
A MATTER OF STYLE offers the following services: DAY SPA, HAIR SALON.