AR-BE Garage Doors

The installer, Julio, was fine and seemed knowledgeable. He assessed my problem and took time to explain to my satisfaction. The office was less on top of things and did not send the installer at time agreed upon. It was during a very cold spell, so maybe they were very busy. However, overall, I did not get the impression of a very organized or accommodating office. The price was about the national average according to my research. I was not familiar with the brand they brought. I previously had a Craftsman -- a brand I know has good reputation. But then, I am not very knowledgeable about this. So far the opener works fine. Good to have the garage door working again. I would give the installer an A. He, not the office, arranged for the second visit, and he was punctual for the second visit and professional. I cannot knowledgeably grade the quality of product yet.

They did great work. Very responsive to my schedule.

They got back to me really quickly. Actually, I think I called in the morning and they came at like noon. The latch for the garage had broken, so they were quick to come in.

Quick service and completed satisfactorily.

I called several providers listed in Angie's List at 7:15am. This provider was the only one that called back within 10 minutes. The owner stated he would be at my house between 10am - noon. He called at 10:15 and stated he was on his way. He was at my house by 10:40. Upon looking at the problem he stated it was a very easy fix and would only take 10-15 minutes. The cable had come off and he said it was because of slack in the cable and that the door came up too high. He fixed it in 15 minutes and adjusted the door so it won't come off track again. He only charged me the traveling fee which was $79. Upon telling him I was impressed with his prompted response, his explanation, and would like to write a review. He gave me a $10 discount and said he was listed in Angie's list and Yelp.

I made an appointment for an estimate. The owner came out and gave me a good measurement and price and honored the discount coupon I printed from their website. I made an appointment for the work to be done 2 days later. The workman showed up on time, removed the old door and installed the new door within 90 minutes. He was friendly, professional and the clean-up of my garage was excellent.

Armando the installer was Done in less than 20 min. Very good worker, knows what he,s doing and not much of a talker. But gets the Job Done! I would recommend him any time.

I requested and was told I purchased insulated garage doors. I specifically requested the best insulated doors because my garage is heated and used as a workshop in the winter months. During the first winter after insulation, I noticed that the windows on my garage door would condensate and fill with water from condensation. By winter #2, the windows would leak water causing screws to rust and rust stains to run down the white door. The rust/water also drips all over my vehicles and has caused damage to the clear finish coat on the vehicles. I contacted AR-BE and they told me that the windows I have are not insulated. The manufacture makes insulated glass windows, but AR-BE installed the non-insulated glass even though we discussed that my garage would be heated all winter. They refuse to help rectify the situation and basically said it was my fault for not knowing any better. I was never offered insulated glass, I didn't know it was even an option. Now I have a door that is covered in rust stains, cars that are damaged and need to be repainted, and an insulated door without insulated glass (which makes no sense at all). I will not use AR-BE ever again.

I called them and they were out here to replace the garage door opener. They were very response and came right out. He did a good job and he cleaned up after himself. I had used them years ago.

lAr be came out rebalanced my door lubricated and checked that all was good. He said it was. Door is fine should last a few more years before I would need to think about needing anything and did not charge me. Had another service come out who said all was bad and garage door needed complete over haul. Soi I had ARbe my original installer come out to give estimate. They did what this other service provider Precision was to do and did not charge me. So if you need anything garage door related call AR be honest and professional.