Aire Serv Heating & Air Conditioning

I had two appointments for them today and they failed to show up for either one of them. No one has called me to apologize or even acknowledge the situation. I am very disappointed in this company and I would highly not reccomend them.

It took awhile for them to come out.

Joe and Earl are both great guys. Very upfront and honest in their assessments with no variance from the quote v/s actual cost, which was great. They respond promptly to an inquiry, set appointments with a short time window and arrive on time and prepared. The quality of work was excellent. They also made sure to clean up well when the work was completed. I would definitely recommend them for HVAC work.

Provider was courteous, clean, friendly and efficient.

Joseph Roberts serviced my air conditioner unit. He was very a very kind and personable gentlemen.

Works great-person who installed was very knowledgeable.

They discovered that it had never been serviced or cleaned before so they cleaned it. For no charge they cleaned it and removed all of the debris. Then they tested the R22 and filled it. The booster makes it so that it doesn't have to work as hard. It was good and they went above and beyond. They were honest with their work. They are upfront with their cost and when I have a question they pulled out the catalog. They walked me through the problems and they weren't afraid to show me.

I scheduled a quote for a new air conditioner system and they sent a salesman that was not very familiar with HVAC systems. It took him 3 hours to provide a quote and was rather pushy and made me feel uncomfortable in my own home. When I called to advise of the experience i encountered with the salesman, the president of the company called back and was extremely apologetic and asked for an opportunity to get the business. He scheduled a follow up appointment and came the same day. I must admit that he was very, very thorough and he pointed out a few concerns with my current ductwork and offered a solution to resolve it. Since the solution offered was not a "by the book" approach given the problems with the existing ductwork I was told the work could not be warranted unless the entire system was removed and reinstalled by their company. Given that there are ductwork concerns at my home that has been highlighted by several companies, I made a decision that I did not want a work around, but would rather have it fixed correctly and agreed to a full system tear out. When contacting the owner, Joe, of my decision he instantly began to discuss how expensive it will be and that the project was a large project. I advised I was aware of the time and costs involved and was interested in moving forward because I need work that will be warranted. He basically found several reasons why I should not do it and said he is experienced at his craft and is positive the work around will work. After circling around a while, eventually the truth came out that he was not very interested in taking in such a big job at the start of the summer season because his other clients will call that "he has already established a relationship with" and he will stop my job to respond to their calls. Not to mention that he wanted to know if I will have the money upfront. The conversation turned me off a bit and I continued to search for other contractors, however locating duct specialist that also installs a/c condensers seems a bit difficult. Now we are approaching 90 degree days and I have been calling air steve to at least install the work around suggested and Joe will not even return my call to schedule an appointment. Absolutely terrible service!!!!

They were wonderful! The guy who came out had a really great attitude and sense of humor and also did great work!

They did not call me after I bought The Deal so I called them and scheduled appt between 3:00-5:00 pm. I left work to wait at the house and he did not arrive until 5:40. He cleaned and inspected the furnace and when leaving double checked my email address to send me a receipt. I made it clear that I needed the receipt fairly soon since we were scheduled to close on the sale of the house on 4/8. I called 6 times before someone finally sent me a receipt, one hour before the closing.

They came out and took a look at my HVAC and told me what would have to be done. But I did not hire them to fix the furnace. They were way too expensive compared to other companies.

The guy was really awesome and very helpful.

I thought they were going to come in and clean the furnace, but the only thing they did was open it and say ?yeah there?s a blue flame, it?s fine? and that was it.

I called Angie's List for a refund because they could not get this service scheduled fast enough.

They don’t seem very professional. They have already canceled twice on me. Initially scheduled to be here Wednesday, they canceled. Rescheduled for this morning. They were suppose to be here at 9 this morning. I got ahold of them at 11 and he said no one had told him they changed the schedule. The receptionist did not even know about the Angie’s List deal. Today was the first day I spoke with the actual people who were preforming the service. They seemed nice, but were quick to say call me back.

Tech was on time, very professional and friendly, walked me through everything he was doing.

It went pretty well. I had a second system and some other things I had them work at. They charged me separately for that. The price was fair. Everything was in good working order. I would recommend them. They didn't like blow my mind away but I was happy. The thing I asked them to do was pretty basic. There wasn't much to it.

I appreciated that he called to let me know what time he would arrive. I also appreciated how all my questions were answered regarding the operation of the unit. I am happy with the work.

Dealt with Earl who arrived timely. He actually showed up a few minutes early. He was quite friendly, very professional and knowledgeable of HVAC. I liked that he took time to explain what he was doing, how things worked and how to maintain the system in the future. I will definitely utilize his services in the future.

On one of my rental properties, they did the inspection and 2 days later the furnace was broken. I was surprised that I supposedly received a thorough inspection and this problem came up. They refused to come back out and work on it. After I got a second opinion from a different company, one of the parts that was malfunctioning was one of the items included in the inspection as outlined in the original deal. I received my money back for the third deal.

It was fine. I had some extra stuff done. It cost quite a bit for the refrigerant. I think it was $200 on top of the big deal amount. They did what they said they would do. I wish they had said what the prices were upfront. The A/C unit seems to be working fine.

They came out right away. It turned out well. I was truly happy with them. There were no additional fees associated with the deal. Everything was installed in 2-3 hours.

When they came out for the Big Deal, I had a fine experience with them. But then I called them up for a follow-up appointment for some other work, and that went not so great. I wanted him to check the humidifier on my furnace, but he said that wasn't what I had purchased already through Angie's List. So I called them back for another appointment. They set me up for an appointment, but then nobody showed up. When I called them, they said they double-booked me and someone would come out later that day. I never heard from them again.

The technician/owner called to notify me that he was on his way. He arrived on time. He was very friendly, professional, and was very knowledgeable of HVAC. I will definitely refer others to this provider (actually, I already have).

went well. no problems. punctual.