Approved ProApproved Pro
Empire Today - San Francisco
Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,
About us
Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
Business highlights
Se habla espanol
66 years of experience
Services we offer
Carpet Flooring, Hardwood Flooring, Laminate Flooring, Tile & Vinyl Flooring, Window Treatments
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.1148 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 61% | ||
| 20% | ||
| 5% | ||
| 1% | ||
| 11% |
Filter reviews by service
Showing 1-25 of 148 reviews
Marie M.
May 2025
Didn?t install correctly first time, had them come out a second time. Still has a loose board
Robin G.
Jan 2025
N/A
Carpet - Install
job not done yet
John S.
Dec 2024
Carpet - Install
Used them before and they are a very good service
Evan R.
Jul 2024
Laminate Wood or Stone Flooring - Install
Work not completed as of today next month
Irene R.
Jul 2024
Carpet - Install
did a good job
Jeff H.
Jan 2024
Carpet - Install
.
Lauren S.
Dec 2023
Carpet - Install
Took months to get done. My salesperson literally disappeared. I was ghosted and had to pray that the order arrived. It did eventually but not returning phone calls or emails is unacceptable. I will never use Empire again.
Ruth M.
Oct 2023
Vinyl or Linoleum Sheet Flooring or Tiles Installation
I had a very positive experience with the company and the professional installers! Jose was very professional, efficient and explained everything that had to be done or was being done with great attention to detail. Jose and his team were probably the best contractors/professionals I have ever had to do business with. I hope they get the recognition they deserve.
Laverne J.
Sep 2023
Laminate Wood or Stone Flooring - Install
I just hired them based on the excellent customer service. They haven?t done the work yet so I can?t rate their work.
Dannette P.
Jul 2023
Vinyl or Linoleum Sheet Flooring or Tiles Installation
They were great.
David S.
Jul 2023
Carpet - Install
The crew did a beautiful job on the carpeting and new baseboards. We did find some problems after they'd left. Three of the four rooms have heavy, double mirrored closet sliding doors. After they were put back we found that one of them was badly damaged and is now inoperable. While removing and replacing these doors they gauged the ceilings (which we patched and repainted ourselves), and also damaged two ceiling fans (which we disassembled, repaired and repainted ourselves). We'd still hire them again, but we'd be much more careful in looking over the details of their work before we'd sign off on the project.
Renu P.
Jun 2023
Carpet - Install
Empire acts as an agent for sub-contractors. Empire double booked the contractors and asked the contractors to collect the payment which they didn?t know anything about. I asked the contractors not to use my personal bathroom, but they did and left a gross mess. It was overall a bad experience and now I don?t enjoy my new flooring.
Maria D.
Jun 2023
Carpet - Install
Very professional
Danny T.
Apr 2023
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Replace border that they put down.
Kevin W.
Feb 2023
Tile: Ceramic and Porcelain - Install
Great service Professional
Michael M.
Dec 2022
Wood Flooring - Install or Completely Replace
Excellent workmanship by the crew but the price was a bit excessive.
Rochelle F.
Dec 2022
Laminate Wood or Stone Flooring - Install
The estimated monthly payment was $30.00 more when I received the first bill. It was estimated at $159 when in actuality the minimal monthly payment was $188.
Joseph C.
Nov 2022
Carpet - Install
Great work
Ernie B.
Nov 2022
Carpet - Install
The installers did a great job.! We love our new carpet.
Christina P.
Oct 2022
Carpet - Install
Great communication, timely responses and professional attitudes. And my new floor looks amazing!
Deneva G.
Sep 2022
Carpet - Install
They were quick and they did a great job I really appreciate the fresh smell and the fresh appearance of the carpet
Devin N.
Sep 2022
Carpet - Install
Very efficient, great service. Highly recommend!
Jackie M.
Sep 2022
Tile: Ceramic and Porcelain - Install
Responded and got job done in a timely manner. Only 4 tiles to choose from at the price point we had but good enough.
Steve K.
Sep 2022
Wood Flooring - Install or Completely Replace
Great
Michael W.
Sep 2022
Carpet - Install
Empire was very coinvent with their response to quote my carpet project. Lexi the sales rep was very kind and helpful. My only complaint on the customer service side was that I was told I was to receive a discount upon signing, but never did. Quote was reasonable, but hate being lied too. The carpet material is very nice and the installers did a awesome job and cleaned up after nicely as well. I do recommend Empire for their timeliness and craftsmanship.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Empire Today - San Francisco is currently rated 4.1 overall out of 5.
Monday: 5:00 AM - 12:00 PM
Tuesday: 5:00 AM - 12:00 PM
Wednesday: 5:00 AM - 12:00 PM
Thursday: 5:00 AM - 12:00 PM
Friday: 5:00 AM - 12:00 PM
Saturday: 5:00 AM - 12:00 PM
Sunday: 5:00 AM - 12:00 PM
Empire Today - San Francisco accepts the following forms of payment: CreditCard
Yes, Empire Today - San Francisco offers free project estimates.
No, Empire Today - San Francisco does not offer eco-friendly accreditations.
No, Empire Today - San Francisco does not offer a senior discount.
No, Empire Today - San Francisco does not offer emergency services.
Yes, Empire Today - San Francisco offers warranties.
Contact Information
333 Northwest Ave., Northlake, IL 60164
Service Hours
| Sunday: | 5:00 AM - 12:00 PM |
| Monday: | 5:00 AM - 12:00 PM |
| Tuesday: | 5:00 AM - 12:00 PM |
| Wednesday: | 5:00 AM - 12:00 PM |
| Thursday: | 5:00 AM - 12:00 PM |
| Friday: | 5:00 AM - 12:00 PM |
| Saturday: | 5:00 AM - 12:00 PM |
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