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Empire Today - Naples

Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

Se habla espanol
66 years of experience

Services we offer

Carpet Flooring, Hardwood Flooring, Laminate Flooring, Tile & Vinyl Flooring, Window Treatments

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.659 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
46%
4
19%
3
14%
2
7%
1
15%

Filter reviews by service

Showing 1-25 of 59 reviews
Ryan W.
Feb 2024
1.0
Luxury Vinyl Flooring Installation (Materials Not Provided by Consumer)
Flooring is terrible quality and is constantly warping and they will fight you on every little complain. I have had the same transition need to be replaced 3 times in less than year.

Taj S.
Jan 2023
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Bob was great to deal with

Greg C.
Sep 2022
3.5
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Thank you!

Maria M.
Apr 2022
0.5
Laminate Wood or Stone Flooring - Install
Did not deliver what they promised

Steve F.
Mar 2022
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
$111,111
Excellent from start to finish,

Gloria V.
Feb 2022
5.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
. Very professional sales representative, also the installation when as schedule. Great job!

Alisa R.
Jan 2022
1.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
$1,000
worst and they coming back and change the time for a work for a down payment 900 dls and end the up wit a different and chip and after this they are the worst 18 December and not yet and I hire Masons

Cherryl C.
Dec 2021
1.5
Tile: Ceramic and Porcelain - Install
Do not use Empire. I do not believe they are a company and they do not know what they are doing. They do not follow through and they do not return calls when you reach out. I would not recommend them to others.

Madeline T.
Oct 2021
5.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
GOOD JOB

Ethel S.
Aug 2021
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Very professional and efficient!! Wonderful job

Milton O.
Jun 2021
4.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Job started on time, they could not finish in one day. The job turned out to be three days mostly due to being late. Other than that, they did a good job.

Alicia L.
May 2021
5.0
Yes, I recommend this pro
Fast, efficient and were very professional.

Peter C.
May 2021
5.0
Yes, I recommend this pro
The service was good, completed everything timely and perfectly. They were professional and I have been a repeat customer for almost 20 years and I have never been disappointed with them.

Cindy G.
May 2021
4.5
Yes, I recommend this pro
Very well performed.

Jackie G.
May 2021
5.0
Yes, I recommend this pro
{no comments provided}

Andrew M.
Apr 2021
1.0
{no comments provided}

James L.
Mar 2021
0.5
Vinyl or Linoleum Sheet Flooring or Tiles Installation
$10,000
The most frustrating experience I have ever had with a vendor, I could not call them professionals due to the lack of customer respect, being misled from the beginning, and installation which took forever to do 850 square feet of laminate wood. The sales rep Diana misled us on product and once she got the deposit we never heard from her again. The installers left on three different occasions for hours to lunch. Our home was torn up and furniture stored for a very, very long time. I would not recommend these comedians to put down a throw rug much less put in carpet or install a laminate floor. Customer service non-existent.

Jane K.
Mar 2021
3.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
$5,700
Expensive even with 50% off product and installation. Workers started at noon and left late ( 10:30 and 11:45). The floors looks good.

Marilyn V.
Feb 2021
3.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
installers need to do better work had to have repeat service still not 100 %

Richard S.
Dec 2020
1.5
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Just terrible service. We contracted to do all the floors in our condo. We were told that the work would be accomplished in 2 to 3 days. We planned to move out for 3 days. After 9 days of it being ripped apart and not being completed and out of our condo for 9 days, we finally had it, and kicked them off the site. We sent emails and texts and made several calls to management, and sales, but to no avail. Nobody could seem to help. We cleaned up the mess, put our furniture back in place and moved back in to an unfinished condo. 9 days was too much to handle any longer. We will now need to find a professional company to come and finish the project. From what we can see, Empire contracts with local workers. They do not have any control over these individuals. They have no company quality control that we could see. The workers started working around noontime and because of condo rules had to be quiet by 5pm. There were two days when nobody showed up to work. This was an $11,000.00 dollar project. As of this writing, we have had no call backs in 3 days and the Manager is aware of this issue. You would think that they would have tried to take care of matters. Unfortunately they make you pay in full before they start work. I recommend that everyone just use local small businesses that have been in business for a long time and have a good reputation. Word of mouth is best...

Grace P.
Nov 2020
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Internal communication is very poor. Work is excellent and fast

Dionne S.
Jul 2020
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Excellent customer service. Extremely professional. Great quality for your money. Would highly recommend to anyone.

Debi B.
Jun 2020
5.0
Carpet - Install
Yes, I recommend this pro
Arthur did an amazing job on installation of my carpet. SlevLana was a great sales rep. And appreciated her honesty and friendly nature. She didn’t sugar coat anything she didn't know.

James S.
May 2020
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
Excellent job. Wife loves it. And will refer to everyone. Jack is an excellent salesperson.

Matthew P.
May 2020
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Profesional, on time, good clean work
Showing 1-25 of 59

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today - Naples is currently rated 3.6 overall out of 5.

Monday: 5:00 AM - 12:00 PM Tuesday: 5:00 AM - 12:00 PM Wednesday: 5:00 AM - 12:00 PM Thursday: 5:00 AM - 12:00 PM Friday: 5:00 AM - 12:00 PM Saturday: 5:00 AM - 12:00 PM Sunday: 5:00 AM - 12:00 PM

Empire Today - Naples accepts the following forms of payment: CreditCard

Yes, Empire Today - Naples offers free project estimates.

No, Empire Today - Naples does not offer eco-friendly accreditations.

No, Empire Today - Naples does not offer a senior discount.

No, Empire Today - Naples does not offer emergency services.

Yes, Empire Today - Naples offers warranties.