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Empire Today - Macon
Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,
About us
Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.
Business highlights
Se habla espanol
66 years of experience
Services we offer
Carpet Flooring, Hardwood Flooring, Laminate Flooring, Tile & Vinyl Flooring, Window Treatments
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.529 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 41% | ||
| 21% | ||
| 17% | ||
| 3% | ||
| 17% |
Filter reviews by service
Showing 1-25 of 29 reviews
Deborah C.
Sep 2022
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Installers did a great job on the floors. They left glue residue on a toilet, and broke off a piece of door trim that they didn't tell us about. They were good, skilled workers other than that.
Scott D.
Jul 2022
Carpet - Install
REP CAME OUT FOR 3+HOURS. SOLD USA SPECIAL FLOOR BOARDING THAT WOULD BE THE BEST AGAINST MOISTURE. WHEN INSTALLERS CAME THEY HAD THE PRODUCT BUT SAID THEY COULD NOT INSTALL BECAUSE OF THE MOISTURE FACTOR(I LIVE NEXT TO THE LAKE). THE DID THE CARPET PORTION BUT NOT THE FLOORING. VERY UNHAPPY WITH THE REP AND EMPIRE WHO SAID THEY WOULD CALL BACK. MORAL TO THE STORY. DONT BELIEVE THE REP.
Jessie M.
Jun 2022
Carpet - Install
Not good at all he never responds far as doing the carpet or coming back.
Diana F.
May 2022
Wood Flooring - Install or Completely Replace
Fast response, quick install and great price!
Ann R.
Mar 2021
Laminate Wood or Stone Flooring - Install
Make sure they confirm your install date and explain how their process works. I had a bad experience initially.
Celeste R.
Apr 2020
Wood Flooring - Install or Completely Replace
Great job! Technicians were on time. Professional work. Everything was explained to us at the end of the job.
Bob G.
Mar 2020
Laminate Wood or Stone Flooring - Install
nothing to add.
Rosa B.
Mar 2020
Wood Flooring - Install or Completely Replace
+bad experience
Reginald B.
Feb 2020
Laminate Wood or Stone Flooring - Install
The installers were top notch
Mel J.
Feb 2020
Tile: Ceramic and Porcelain - Install
the work was very professional and done in a timely manner
Aaron B.
Nov 2019
Vinyl or Linoleum Sheet Flooring or Tiles Installation
good service hard workers will hir them again
Janet D.
Nov 2019
Carpet - Install
They do not give you an itemized estimate. We paid for the furniture to be moved and ended up doing it ourselves but got no refund. We were told that we did not pay for it, although the estimate does say heavy furniture moving is included. They sent 2 small guys that were not prepared to move anything.
Steve V.
Sep 2019
Carpet - Install
I ended up canceling the installation order. The Empire rep did a hard-sell when we met. After I told him I never contract with a company without thinking for at least a day about the bid, he and his boss promised me by email that I could easily cancel the contract. The other work was not proceeding quickly enough to meet the installation date and frankly XXXX XXXXX had better a deal for a rental property like mine and when I called to cancel, I found it was a complete hassel. I had to go through two people and wait on the line listening to bad music for a long time. The entire process took a half hour. Will not use in the future.
LOUISE P.
Aug 2019
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Not pleased with overall experience.
Marc W.
Jan 2019
Vinyl or Linoleum Sheet Flooring or Tiles Installation
The salesperson contacted us immediately, but was very pushy and got irritated when we wanted to think about his offer and get another quote. He made it seem like coming back to sign a contract would be an inconvenience to him. We almost went with another installer for that reason alone, but we were pushed for time. The installation workers were very nice, answered questions, cleaned up well, and it looks like they did good work.
Brenda L.
Nov 2018
Carpet - Install
did an excellent job
Judith C.
Sep 2018
Laminate Wood or Stone Flooring - Install
Two people came to install floor they did it in record time and cleaned up after they were finished they were very polite and did a very good job I do agree with another review the price was high. However my floor looks great and am pleased about that.
Wanda D.
Aug 2018
Laminate Wood or Stone Flooring - Install
Terrible experience - would not recommend using them to anyone.
Barbara C.
Aug 2018
Laminate Wood or Stone Flooring - Install
My flooring looks great,the installers did a fantastic job, but I do feel the price of the job was to high. All the commercials you see on TV say "2"rooms free well if that's true I would hate to pay full price. Also the salesman did not send me any paperwork where the price was broken down for labor and price of flooring for each room. So it made it difficult to see how much the materials cost.
Mary W.
Jun 2018
Carpet - Install
they didn't offer colors only neutrals...
Steve S.
May 2018
Carpet - Install
Jim B.
Apr 2018
Carpet - Install
In all fairness, Empire is not to blame. The representative who came out was great. However. The installers ripped my registers out with a pry bar instead of unscrewing them and left my room like that. holes in the carpet and bent registers lying on the porch. I have not yet contacted Empire but, rest assured I will.
Greg L.
Nov 2017
Carpet - Install
The process is easy...the come to your house, you pick carpet, and they show up to install it. The only issue I've had is that the installers covered a vent, and we didn't notice it until the next day. Getting them back out proved to be a little difficult.
Julie P.
Aug 2017
Carpet - Install
good job
Stephanie H.
Aug 2017
Vinyl or Linoleum Sheet Flooring or Tiles Installation
The representative came and reviewed the flooring job. I shared with him concerns about the flooring but he assured me that Empire installers could complete the job. On installation day and after the payment was made, the installers informed me that the job could not be done. It took two weeks to receive my refund.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Empire Today - Macon is currently rated 3.5 overall out of 5.
Monday: 5:00 AM - 12:00 PM
Tuesday: 5:00 AM - 12:00 PM
Wednesday: 5:00 AM - 12:00 PM
Thursday: 5:00 AM - 12:00 PM
Friday: 5:00 AM - 12:00 PM
Saturday: 5:00 AM - 12:00 PM
Sunday: 5:00 AM - 12:00 PM
Empire Today - Macon accepts the following forms of payment: CreditCard
Yes, Empire Today - Macon offers free project estimates.
No, Empire Today - Macon does not offer eco-friendly accreditations.
No, Empire Today - Macon does not offer a senior discount.
No, Empire Today - Macon does not offer emergency services.
Yes, Empire Today - Macon offers warranties.