Empire Today - Lansing logo
Approved Pro
Approved Pro

Empire Today - Lansing

Wood Flooring - Install or Completely Replace, Laminate Wood or Stone Flooring - Install, Vinyl or Linoleum Sheet Flooring or Tiles Installation,

About us

Empire Today®, known for its famous 800-588-2300® jingle, has been a leading provider of installed home improvements and home furnishings for more than 60 years. Empire® offers quality, name-brand carpet, hardwood, laminate, tile, vinyl, and window treatments to both residential and commercial business customers. Empire provides shop-at-home convenience and on-site consultations, quality products at great prices, and professional installation, even as soon as the Next Day* to 75 of the largest metropolitan areas across the United States. With more than three million satisfied customers, Empire Today is dedicated to customer satisfaction. *On in-stock carpet and flooring styles only in select areas. Excludes floor prep.

Business highlights

Se habla espanol
66 years of experience

Services we offer

Carpet Flooring, Hardwood Flooring, Laminate Flooring, Tile & Vinyl Flooring, Window Treatments

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.8150 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
19%
3
8%
2
5%
1
13%

Filter reviews by service

Showing 1-25 of 150 reviews
SOPHIA A.
Mar 2025
0.5
Laminate Wood or Stone Flooring - Install
Bad service carpet shedding all the time

Dwight W.
Mar 2024
5.0
Tile: Ceramic and Porcelain - Install
Yes, I recommend this pro
Came out went above and beyond. Looks beautiful!

Melissa W.
Sep 2023
5.0
Carpet - Install
Yes, I recommend this pro
Our sales rep came to our house with samples. She was helpful and honest. Carpet was installed a few days later. We are very satisfied.

Janet S.
Jul 2023
5.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
They were very knowledable and professional especially the contractor they hired to do the job.

Steve E.
May 2023
0.5
Laminate Wood or Stone Flooring - Install
$1,000
Poor communication. Poor materials. Extremely unhappy.

George J.
Nov 2022
5.0
Yes, I recommend this pro
Very outstanding, prompt, courteous. Highly recommend.

Sibyl W.
Oct 2022
4.5
Carpet - Install
Yes, I recommend this pro
Product is good so far. Communication excellent. I would use Empire again.

William M.
Sep 2022
5.0
Carpet - Install
Yes, I recommend this pro
It was quick friendly service

P.J T.
Jul 2022
4.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Overall it was good.

Aaron H.
May 2022
0.5
Wood Flooring - Install or Completely Replace
Sales person didn't know what materials go on the type of flooring i was looking to get installed. They took my deposit as well as full amount for work they never started.

Timothy S.
Sep 2021
1.0
Carpet - Install
Horrible. Everything they said was not true. From the marketing next day installation which was not true because we had to wait 20 days schedule of installed. Price match but quality of installed carpet was inferior to the sample presented. Not much information given by salesperson during the free estimate. Just hurled the samples for us to figure out which one was the best. Made us choose from the limited samples and did not give much information about the choices. He just gave the price and matched the competitor quote and the rest was up to us to figure out. Made me sign electronically from his tablet without giving me a chance to read the contract. He said everything discussed was just repeated in the contract well not everything. Erroneously quoted bathroom carpeting instead of 2 bedrooms! Did not mention we had to pay full amount before installation when we paid $350 deposit. Installer was a sub contractor I was made to believe everything was through empire. If I was told this i could have just contacted the sub contractor myself. Will not recommend empire and will not use empire in the future.

Dawn G.
Sep 2021
4.5
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
I had luxury vinyl flooring installed on my stairs leading to my basement. My experience was positive. My installer Mike was on time, efficient, did a very nice, through, clean job. Consequence of the finished look, asked questions when needed and cleaned up after he finished.

Kelli S.
Aug 2021
2.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
$4,000
Its extremely over priced for the quality of floor I chose.

Donna A.
Jul 2021
4.5
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Flooring looks great, but I’m afraid they’re going to be terrible at follow up. I called customer service and requested a call back over a week ago and never heard back

Michael S.
Jun 2021
4.5
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
The vinyl floor selections were limited but they did have one we liked. It was installed quickly and they did a great job making it look beautiful!

Yang S.
Jun 2021
4.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
They are the only one that are able to provide within a week installation upon measurement. The materials are good, but the labor is pricey.

Paul P.
May 2021
0.5
Carpet - Install
They took deposit money for vinyl plank flooring. Called daily to check on the health of people in the house. Day of install send one guy to do a remove and replace. The installer took one look at the job and said he would not do the job without testing. I should have been advised of a test before the install date if really needed. Now, Empire will not return deposit or calls.

Marci D.
Apr 2021
3.5
Carpet - Install
Yes, I recommend this pro
Very fast and friendly

Nina T.
Mar 2021
5.0
Carpet - Install
Yes, I recommend this pro
Nice Company

David C.
Mar 2021
4.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
Good, timely service. Nice staff. Did a great job and finished in one day!

Carolynn P.
Mar 2021
4.0
Vinyl or Linoleum Sheet Flooring or Tiles Installation
Yes, I recommend this pro
No pressure salesman. On time, friendly and professional. Hardworking installers. ( on time= is important to me) . Very happy with results. Purchased carpet instead of too expensive vinyl.

Sunny B.
Jan 2021
4.5
Carpet - Install
Yes, I recommend this pro
Good

Perry D.
Dec 2020
1.0
I was pretty confident with the professional in the beginning. After the first payment was made they have been hard to get in touch with.

Nancy P.
Dec 2020
5.0
Wood Flooring - Install or Completely Replace
Yes, I recommend this pro
First time I ever had Empire come to my house 10 years ago the sales rep didn't listen to me. This rep did. I got what I wanted on time no surprises friendly Covid safe crew.

Karen H.
Nov 2020
5.0
Laminate Wood or Stone Flooring - Install
Yes, I recommend this pro
excellent work done by all. Thank you and have a wonderful Holiday season. Peace and Love
...
Showing 1-25 of 150

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Empire Today - Lansing is currently rated 3.8 overall out of 5.

Monday: 5:00 AM - 12:00 PM Tuesday: 5:00 AM - 12:00 PM Wednesday: 5:00 AM - 12:00 PM Thursday: 5:00 AM - 12:00 PM Friday: 5:00 AM - 12:00 PM Saturday: 5:00 AM - 12:00 PM Sunday: 5:00 AM - 12:00 PM

Empire Today - Lansing accepts the following forms of payment: CreditCard

Yes, Empire Today - Lansing offers free project estimates.

No, Empire Today - Lansing does not offer eco-friendly accreditations.

No, Empire Today - Lansing does not offer a senior discount.

No, Empire Today - Lansing does not offer emergency services.

Yes, Empire Today - Lansing offers warranties.