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Rose Pest Solutions
Rodent Pest Control Service, Bug and Insect Pest Control Service, Bird and Bat Pest Control Service,
About us
Rose Pest Solutions has been providing premier family and pet friendly solutions to homeowners and business owners' pest control needs for over 160 years. With 12 locations throughout Wisconsin, Illinois, Indiana and Kentucky, our staff are specially trained and certified bed bug and termite experts, mosquito experts, rodent control pros and so much more. Trusted for generations, we treat our customers the way we want to be treated. Realtors, property managers, food industry businesses, hospitality industry businesses and homeowners across the Midwest rely on Rose's historical family business for superior results when it comes to inspections, IPM programs for businesses, and solving tough issues. Trusted for generations, we treat our customers the way we want to be treated. We pride ourselves on building long-lasting relationships with our employees and customers. Realtors, property managers, food industry businesses, hospitality industry businesses and homeowners across the Midwest rely on Rose for superior results when it comes to a pest inspection, termite inspection, IPM prevention programs, commercial pest control and solving tough issues.
Business highlights
165 years of experience
Services we offer
IPM services, Structural pest control, VA Loan WDI Reports, bed bug control and prevention, commercial business plans, crawling & flying/stinging insect control, educational resource and more., insect identification, inspections, mosquito prevention, preventative maintenance programs, rodent control, termite control and prevention
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7179 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 14% | ||
| 3% | ||
| 4% | ||
| 1% |
Showing 1-25 of 179 reviews
Janice A.
Jan 2020
The service is very good so far. They were professional and friendly.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and feedback! We're happy to be your partners in achieving a pest-free environment! :) Best, Your Friends at Rose"
Dr. R.
Jan 2020
It was very good, I like the person that they sent. they call and let you know what they're gonna do. They explain to you if everything is okay, what I like is they gave me the same person because I don't like other people being sent to my home.
Response from Rose Pest Solutions
"Hi Dr. [Member Name Removed]! Thank you so much for your business and feedback! We appreciate and understand the importance of familiarity when it comes to letting people in your home. If you need anything at all along the way, please let us know. We'll be here for you! Best, Your Friends at Rose"
James O.
Apr 2019
Original call went well. The gentleman was professional and nice - it was easy to schedule the original appt which was for a 2 hr window. A guy came out and he was fine. You don’t really know for awhile if an exterminator is effective. Two weeks after the original treatment, we started seeing ants in our master bathroom, which is BIZARRE as we’ve never seen an ant upstairs in six years at this house. In six years with a different exterminator, we had issues with ants once and it was quickly dealt with - and they were in the dining room. We found the appearance of ants (a lot of them) two weeks after our first treatment from rose and in our upstairs bathroom to be really strange. Whatever - not a big deal if they take care of the problem relatively quickly. Called to get a guy out and they gave me a specific time (9am) - it struck me as strange because I had been given a window of time the last time, and I probably should’ve confirmed whether it was a specific time or a window of time but I didn’t. When nobody showed up by 9:20, I had somewhere to be so I left - when I called rose to inquire, I was told that I had been given a window. Nope - wrong. Not a huge deal but just own it! The guy for whatever reason didn’t specify 9-11 - not a huge deal! I should’ve double checked on that too! But here I have a woman on the phone telling me that I’m wrong about what I was told on the phone just three days before. Totally unsympathetic to the issue (both the scheduling issue and the fact that ants miraculously appeared for the first time EVER upstairs at our house two weeks after we switched to her company. ZERO understanding. A simple “wow, that’s strange, we’ll have to get this taken care of - probably a coincidence but let’s work together to get a guy out as quickly as possible to get rid of the ANT INFESTATION in the place where you bathe and brush your teeth each day. Whatever. One of the more obnoxious phone calls I’ve ever experienced. Now nobody can come out for five more days - in the end, if they come out in the assigned window and get the job done and I have no more ants, I guess it’s fine. Can’t expect a pest control company to have master communicators on the other end of the phone. Stay tuned for an update on whether or not they take care of the ant problem that never existed until I switched to them.
Response from Rose Pest Solutions
"Mr [Member Name Removed], I am sorry to hear about your experience with not being offered the proper time range for your appointment. We do know that is is important, as you have everyday life to deal with. It is totally possible to see an influx of ant activity after a service, as our technicians most likely bait for ants. My apologies if you feel we weren't sympathetic enough either. We do have you on the schedule for a return visit on Friday, and I have credited your account $50 for any inconvenience. I assure you a better experience in the future."
Dr. R.
Mar 2019
so far they are very good. On time, clean and knowledgeable
Response from Rose Pest Solutions
"Dr. [Member Name Removed], thanks for the review! If you were to need us in the future, please don't hesitate to reach out!"
Janice F.
Dec 2018
it went ok. it wasn't Rose pest it was Edge out of Bridgeview its a contract every three months.
Response from Rose Pest Solutions
"Happy Holidays [Member Name Removed]! Thank you so much for your business. If you need anything at all along the way, please don't hesitate to reach out. Best, Your Friends at Rose"
Gabriela R.
Oct 2018
The technician came and did his work. We still were seeing some crawlers, so I called them and they send the technician again for another application, They are attentive and professional.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thanks for the review. We are committed to protecting your home and family. Please let us know when we can be of any assistance, otherwise, we will see you for your quarterly appointment in December!"
Andre L.
Aug 2018
Professional, efficient wasp nest repair
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thanks for the review! I am glad we were able to help remove the wasp nest for you. If you are in need of any other services, please call us at 800-GOT-PESTS."
Christopher G.
Aug 2018
I had high hopes that Rose's would be my go-to company for pest control, they were recommended by a friend I trust. I first contacted them through their website. When I didn't hear from them, I called them directly and set up an appointment. The gentleman who came out on a Saturday was great, examined the situation, gathered bug samples, but surprised me when he didn't treat immediately--he wanted to take the bugs back to his office to positively identify them. He told me there would be no charge until they came out and treated, and he said he'd call that Monday to let me know what the next steps would be for treatment. 2 weeks later when I still hadn't heard from him I called their office; the receptionist was very apologetic and told me she'd contact them and get back to me that next Monday. A $150 charge had also appeared on my credit card for the service they hadn't performed yet. Around this time I finally got a response for my initial inquiry through their website...so weeks later they were finally responding to that, incredibly slow. A week later when I still hadn't heard from the receptionist or the original guy I called and complained to a different receptionist who said I needed to talk to a different office. When I called that office, they finally scheduled someone to come out and spray. I decided I didn't want to pay monthly for their quarterly service if their customer service and scheduling was so spotty, so I called and cancelled at the beginning of July. Now just days after I cancelled I see a new charge for $70 has appeared on my credit card. I called again to cancel and ask for a refund, they'll hopefully reverse the charge without my having to call again. I'm not sure what's happening with their customer service department, but it seems very disorganized with nobody steering the ship. I would advise anyone dealing with them to pay only with check, once they have your credit card information charges will appear on your card from them regardless of what they've said to you about charges.
Response from Rose Pest Solutions
"Hi [Member Name Removed], I am sorry to hear about your experience with Rose. You are absolutely correct in that the original service was an inspection that was of no cost to you. The $150 charge was for the service done on 06/27. The technicians notes for the service are the following, "Inspected attic, no grain source found, hung nuvan strip, as preventive measures. dusted wall voids around vents in bedroom where activity is. Treated house for ants, spiders and general pests .Swept webs off house. Perimeter barrier treatment for ants and general pests on exterior including up on trim for occasional invaders like silverfish and spiders. And box elders hatching around the house. Also placed granular bait in yard for elders and ants. client will call or pay on line, for payment." The Healthy Home Maintenance Program is a program that has your credit card on auto pay monthly. In error, the system may have charged your card before we were able to cancel your account out completely, so I apologize for that. I do see that your account has been cancelled, and there is a $0.00 balance. Please let me know if I can assist you in any way, Shalonda Cherry Care Center Manager"
Michelle M.
Mar 2018
Great. Fast, reasonable price. Professional.
Rich G.
Mar 2018
After over a decade of excellent service, Rose Pest changed their billing process to electronic only. Unacceptable for us for many reasons. They lost a $400+ a year account because they would not bill as the client required.
Rich G.
Feb 2018
We had over a decade of excellent service from Rich and before Peter with pest control on our home. We recently stopped doing business with Rose Pest because they refuse to mail the bill. This is not acceptable to us so, they lost $400+ in annual revenue due to how they manage billing. If you don't mind emailed invoices or time of service invoices, they do a good job.
Response from Rose Pest Solutions
"[Member Name Removed], thanks so much for your business and feedback. We will absolutely accommodate this request and look forward to keeping you protected from pests! So glad we connected today. Please don't hesitate to reach out if you need anything at all along the way. Best, Your Friends at Rose"
Susan S.
Feb 2018
They sprayed with kitchen friendly chemicals inside and stronger things outside. Problem solved! No long term contract! Will call again with any pest problem.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business! If you need anything at all, we'll be here for you! Take Care, Your Friends at Rose"
Saul D.
Nov 2017
Job completed, no more wasps.
Response from Rose Pest Solutions
"Hooray! Hi [Member Name Removed]! Thank you so much for your business. If you should need anything at all in the future, please don't hesitate to reach out. We'll be here for you! Sincerely, Janelle & All of Us at Rose"
Ross H.
Oct 2017
good and fast
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and feedback! We appreciate it! Sincerely, Janelle & All of Us at Rose"
Keith M.
Oct 2017
Perfectly. Very professional, very courteous.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thanks so much for your business and feedback. I'm so glad we could help out with those ants. If you ever need anything at all, especially with winter coming up when everything's trying to get inside, please don't hesitate to reach out. We're here for you! Best Regards, Janelle & All of Us at Rose"
Karen N.
Oct 2017
I had a tenant complain about seeing mice in the basement. I had them come out to two other apartments as well. The technicians were great; they pointed out areas where holes needed to be sealed. They succeeded in getting rid of all the mice. I've used Rose many times and have always had a good experience.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business. I'm so glad we could help out! If you ever need anything at all, please don't hesitate to reach out. We'll always be here for you! Best Regards, Janelle & All of Us at Rose"
Don N.
Oct 2017
Very well and came back for the wasp best
Response from Rose Pest Solutions
"Hi [Member Name Removed]! We're so glad we could help take care of things for you! Thank you so much for your business and for taking time to leave your feedback too. It means a lot to us! If you need anything at all along the way, please [Member Name Removed]'t hesitate to reach out. We'll be here for you! Best Regards, Janelle & All of Us at Rose"
Karen N.
Sep 2017
I've been using this company for years. One of my tenants saw mice in their apartment. Rose Pest came out right away to treat the apartment and then came out two weeks later when another tenant saw mice in his apartment. The techs were very responsive and reassuring with my tenants. They pointed out areas that needed to be sealed to keep the mice from coming in. They also offer two follow up visits free within 30 days if we continue to see mice. I highly recommend them.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Nice to hear from you! Thank you so much for your business. It truly means the world to us. If you need anything at all, please don't hesitate to reach out. We'll be here for you! Sincerely, Janelle & Your Friends at Rose"
Greg N.
Sep 2017
Miguel was a bit late for appointment due to previous job ruining longer than expected. Upon arrival, he was very knowledgeable, helpful and professional. Over about an hour, he treated inside with liquid spray and small amounts of gel in various locations throughout the interior. In that time, he also sprayed exterior and sprinkled ant bait around the perimeter. Overall I felt he did a very complete job, spent time addressing concerns with exposure to pets & family, and was very conscientious, including putting on shoe covers. He also noticed couple spiders which the same treatment was expected to eliminate, plus he knocked down a small wasp nest outside back door. I'm quite pleased with service - and we'll see in a couple weeks time whether the ants have been eradicated (30 day warrantee).
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and thank you for taking time to leave your feedback. Apologies about the tardiness. That's not okay. :( We're glad Miguel could help get those ants back under control though. If you need anything at all, please don't hesitate to reach out. We're here for you! Sincerest Regards, Janelle & All of Us at Rose"
Robert A.
Sep 2017
Went perfectly - we have them on a regular schedule now.
Response from Rose Pest Solutions
"Hello! Thank you so much for your business! And thank you for your feedback! :) We're so happy we could help. If you need anything at all along the way, please don't hesitate to reach out. You're covered and we're here for you! Take care and we'll see you next time. Best Regards, Janelle & All of Us at Rose"
Tim R.
Aug 2017
Would not use again.
Response from Rose Pest Solutions
"Hi [Member Name Removed], Thank you for your business. Was there something we could have improved on during our service for you? I'd be happy to discuss with you! We're glad we could be there for you. If you need anything at all, please don't hesitate to reach out. Take care! Sincerely, Janelle & All of Us at Rose"
Jason L.
Aug 2017
It was great. Miguel was the service technician. He provided a great explanation of all his work as he did it. He provided some nice tips and suggestions as well. He also explained the chemicals and sprays he would be using. He was also very friendly to my children. Note: They did not accept the coupon from this site, but the price was still very reasonable with a 30 day guarantee on services.
Response from Rose Pest Solutions
"Hi [Member Name Removed]! Thank you so much for your business and for taking time to leave your feedback. It means a lot to us! Miguel is awesome, isn't he? I'm sure he told you how long he's been an expert! We're very lucky he's part of our team. And we're glad he could help keep those pests at bay. If you need anything at all along the way, please don't hesitate to reach out. We'll be here for you! Take Care, Janelle & Your Friends at Rose"
David K.
Aug 2017
.
Response from Rose Pest Solutions
"Thank you for your business! If you need anything at all along the way, please don't hesitate to reach out! Best Regards, Janelle & All of Us at Rose"
Mayank S.
Jul 2017
I paid $175.
Response from Rose Pest Solutions
"Thank you so much for your business! -All of Us at Rose"
Mayank S.
Jul 2017
My experience was good, definitely good. I didn't pay anything more than $175. I used a coupon that I bought. I didn't have anything to compare the price with.
Response from Rose Pest Solutions
"[Member Name Removed], Thank you for your business. If you need anything at all, please don't hesitate to reach out. We'll be here for you. Have a great summer, All of Us at Rose"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Rose Pest Solutions is currently rated 4.7 overall out of 5.
Rose Pest Solutions accepts the following forms of payment: CreditCard
Yes, Rose Pest Solutions offers free project estimates.
No, Rose Pest Solutions does not offer eco-friendly accreditations.
No, Rose Pest Solutions does not offer a senior discount.
No, Rose Pest Solutions does not offer emergency services.
No, Rose Pest Solutions does not offer warranties.