SIMON'S HEATING & AIR

THE WORK WAS VERY SLOPPY. THE MEN SIMON'S SENT OUT WERE NOT ABLE TO ANSWER ANY QUESTIONS ABOUT THE NEW FURNACE. THEY LEFT BOXES OF TRASH, AS WELL AS TRASH THAT WAS LOOSE IN OUR BACKYARD. THE EXHAUST DUCT WORK WAS ALL WRONG, IT WAS NOT DOUBLE-WALLED SO IT BECAME VERY HOT AS SOON AS THE FURNACE WAS TURNED ON AND IT WAS RESTING ON WOOD STUDS (A FIRE HAZARD) AND NOT SECURED PROPERLY. THE DUCTWORK THAT THEY PLACED IN THE BASEMENT WAS A TANGLED MESS WITH MULTIPLE BENDS WHICH CUT WAY DOWN ON THE AIRFLOW. SOME OF THE DUCTWORK WAS NOT FASTENED PROPERLY, AND WAS ONLY TAPED. THE FIRST TIME THEY CAME THEY DID NOT PUT ANY VENTS IN THE DUCTWORK TO HEAT OR COOL OUR BASEMENT. WHEN PROBLEMS WERE BROUGHT TO SIMON'S ATTENTION HE SAID THEY WOULD FIX THEM, BUT HE SENT THE SAME TWO GUYS OUT SEVERAL TIMES, AND EACH TIME THERE WERE STILL ISSUES. I AM DOUBTFUL THE TWO MEN HE SENT WERE TRUE HVAC PROFESSIONALS. WE FINALLY FIRED HIS COMPANY AND HIRED OUR OWN HVAC GUY TO FIX ALL OF HIS MISTAKES.

THEY ARE VERY RESPONSIBLE. WE HAVE USED THEM IN THE PAST AND WILL CONTINUE TO USE THEM IN THE FUTURE.