Nu-Concepts Window & Siding Co

it looked very nice when finished. Actually they did a very nice job with siding and window installation, problem is that the life time warranty is as good as toilet paper. Windows now leak and the bottom rubber seals are disintegrating. I called them and was told that the window company that made the windows for them are out of business, go figure. So there is nothing they can do for me.

We were spectacularly impressed with the quality of work and craftsmanship performed by NuConcept. They restored our Victorian home to its former glory. The timeless aesthetic created by NuConcept has garnered us compliments from family members and neighbors alike. Ken worked with us throughout the entire process and was incredibly responsive to all of our requests. He always ensured that we were satisfied. The crew who performed the work was extremely professional and courtesy. Hands-down, we would use NuConcepts in the future.

Excellent. The quality and professionalism was outstanding. Any time we had a question or needed help, Steve was extremely responsive and helpful. Our house looks beautiful and completely different. We live in a neighborhood with many similar models and now our house truly stands out. We regularly receive compliments from our neighbors. I would recommend Nu Concepts Window and Siding anytime!

We had 9 windows replaced last year on our upper level by a company with a grade A and wasn't impressed with the install. They broke 6 out of the 9 windows and we were picking up glass outside for months. Our neighbor used Nu-Concepts Windows last year and raved about them, so we thought we'd have them come out and give us a quote. Steve was very nice and professional. He gave us some additional custom options for our larger lower level windows, another option for our kitchen window, and he came in $500 under what the other company was going to charge to finish the lower level. When I called our previous company about doing the same thing they wanted to charge us an additional $250 for the different kitchen window (I didn't even ask them about the custom work). We desided to go with Nu-Concepts. 
The windows were in in about 3 weeks after we ordered them. Steve called me on a Wednesday and was ready to install on Thursday, but we had to wait until Monday. The install took 2 days, they did the custom framing for the 4 windows right on site, and did not break 1 window! They came the next day at 7:30 am to finish the outside work. We love everything about the work they did, they install process was much neater and appears to be done better. We will see over time, but the fact they didn't break a single window made me very happy!

I had sought an estimate from Steve last year but hadn't gotten around to hiring them yet. I called a few weeks back to finally have the door ordered and installed.  Steve stopped by again to measure the door (good idea!) and help me select the style/options.  The selection was ok and he didn't push any particular product.  In fact, he dissuaded me from purchasing a solid mahogany door that I wanted and convinced me to try a fir door instead (price, benefits, maintenance).  While his prices seemed ok (I'm sure you can find deals on the internet or elsewhere), I was more worried about installation since I had read horror stories of botched installations and hence hired him to do the job.  The door was ordered and he gave me a fairly accurate ETA and called me to setup an installation appointment when the door arrived. 
The installers (sub-contractors?) seemed professional and did a good job (the door itself looked good though there were cosmetic imperfections like chips).  I wish they were a little more accommodating - they didn't install the knocker they removed from the old door.  They also used my garage to build a cupola for another job!  Steve was supposed to follow up on the finishing of the new door (put me in touch with one of his regulars) but I ended up doing it myself.  I curiously didn't have any contact with him after the completion of the project and he hasn't stopped by to check on the new door installation.
Based on the whole experience, I will hire him again.

The team was responsive and timely, from estimate to completion. They also quickly resolved a misunderstanding about a trim style and quickly returned to replace that section of the siding.

Service was professional and affordable. However, they made a couple of mistakes causing some delays and annoyances. They.measured the size of one window incorrectly and then ordered the wrong grids for the window once it was in the right size. They resolved the issues to our satisfaction but it would have been nice to have it done right the first time.

We have a colonial ranch, that has a raised cupola on the roof that was built in 1964.  I got tired of painting this thing every 18 months and the wood looked terrible.  The wooden box was deteriorating and the wooden ventilation slats were sagging and not perfectly linear and parallel.  Nu-Concepts came out and helped us design a brand new cupola using James Hardie board - which is a man made material that does not need painting and looked great.  Their installer came out and built the cupola by hand, and attached a weather vane we had picked out, and the entire thing was gorgeous - looked like a work of art when it was done.  A little pricey, but worth it.

The whole process from beginning to end only required 3 days, and it was amazing how fast and hard the crew from Nu Concepts worked during those 3 days. They literally had the frame of the Portico installed in day 1, and spent day 2 installing all the windows and then wrapping things up on day 3 with the completion of the Portico and new lighting. I was so impressed with the quality of the work and would highly recommend them to anyone needing any type of external remodeling.

unknown

Steve was very professional and his price was very fair.  The work was all exterior and was completed in the dead of winter.  In fact the start date was scheduled for a Monday following the heaviest snow storm we had all winter.  I thought there was no way they would be starting, but true to their word, they showed up as scheduled and shoveled the over a foot of snow out and got going.  They completed everything in a timely fashion and I couldn't be happier with the results.  Thanks to Steve's design, the house looks so much better.  He took a 70's split level and updated it to make it look more current.  We are very happy.  During the construction they damaged some of our bushes and immediately Steve offered to replace them come Spring.  I would definitely recommend Nu-Concepts.

unknown

It went great.  The work was done quickly and on time.  The workers were very professional and the portico is beautiful.  We had one issue regarding the color but the owner came out and it was fixed immediately.  We would use them again & again.  Thanks Steve!!

Steve was very professional when we met at my house to discuss my request to have my existing portico replaced. Steve drew up a new design right there on the spot and was able to quote me instantly. I had contacted 3 contractors and while I was talking to Steve I realized he was the most knowledgeable and the right person for my job. I was most confident with Steve's design, expertise and capabilities. I was considering a gable roof style but Steve explained that due to my homes exterior windows and keystone above the front door the pitch on a gable roof would be too shallow. He was the only contractor to make that observation and I am so thankful that he prevented me from making a design mistake. Instead he designed a portico with cedar and limestone bases, round pillars, and a two tiered flat portico. Steve's design was very classy and appropriate for my colonial style home. 
We did have a small problem with getting the construction scheduled prior to me taking a vacation. And therefore it was completed a couple weeks later than I had hoped. But Steve was very accommodating with sending a crew to demo the existing portico ahead of time so that I could also have some paving work completed on my walkway and porch. When his crew came back for the construction Steve also came that morning. He confirmed with us the placement of the new pillars, and cedar bases and made sure we approved of everything before the construction began. The crew was very professional as well and the work was completed in a day and half. The construction supervisor also took time to check in with me a couple of times throughout the day to show me the progress. The craftsmanship is superb. My new portico is absolutely beautiful. I now drive up to my house with a new sense of pride and joy. Steve exceeded my expectations. His design was better than I ever imagined it would be. My home is now set apart from my neighbors and I love it. And my friends, family and neighbors have all complimented me on the changes that were made. I know that Steve has made the neighbors jealous by giving me such an amazing new look and I couldn't be happier.

The work was done well and I haven't had any problems since installment and that has been about 4 years.

Unfortunately, what started out as a reasonable experience tuned out very poorly...for us. 
We ordered a new door, including the surrounding molding, for a small office in the northern suburbs from Nu-Concepts Windows. They were local and the owner came out personally to provide counsel and quote the job. At that point it was noted that new carpeting would be installed and that the return hinge would need to be replaced.
The ordering process went as expected, however, the installation has proven to be a comedy of (incompetent) errors. In spite of precise measurements taken for new the height of new carpeting the door was cut too low ("not to worry, we will come out and cut the door down when the carpet is installed"). In spite of acknowledging the existing door hinge return would be inadequate, the old (and too weak) return hinge was BOLTED into the door ...and the door would not close automatically as it was designed to ("not to worry, we can find a new door return hinge and replace the old one"). The hinge was replaced, but of course necessitated that we have the painter return and stain the door where the old bolts (i.e, extraneous holes in the new door) were.
Unfortunately, even with the new return the door would not close. At this point it was recommended that we put soap on the door clasp so the door would slide closed every time someone entered or exited the office. So $2,500 and 2 months later we are told that for our door to work properly we need to place liquid soap on the clasping mechanism. The final straw was our request to fix the door given the height of the carpet. The owner no longer wants anything to do with our project (can't really blame him...neither do we) and his installer stopped by and said ("I know nothing about cutting the door down to fit the new carpet ... maybe you should call the owner"). The owner refuses to come by to remedy the unfinished job.
Bottom line ...we ordered a new (solid wood) office door which was installed improperly ...and two moths later is still somewhat dysfunctional ...I recommend avoiding Nu-Concepts.

The work was done on time, quickly and we love it.  We will definitely use them again if we have another project and we recommend them highly.  You will not be disappointed if you use them.

Steve was very professional and did an amazing job of providing us with a detailed drawing of what the final design would look like.  He listened to what we were looking for and helped us come up with a design which we were very happy with. He offered suggestions on products but did not pressure us to purchase specific items.  His workmen even installed some Victorian scrollwork which we purchased from a separate company.
The work started on the date agreed upon and was completed on schedule.  The workmen were very hard workers and did a wonderful job. (Also cleaned up their mess daily. ) Steve would stop by from time to time and check on the progress, plus ask if we had any questions or concerns.
We are extremely satisfied with the final outcome and have received many compliments on our beautiful siding & trim!

Overall, it went very well. They never left part of the house opened to the elements, doing the home section by section. Unfortunately, the job took several days longer than expected because of rain delays...no fault of theirs. I was a bit disappointed in the yard cleanup since I found many nails in the grass that I needed to pick up after they left, particularly on the last side of the house. Otherwise, they did a great job and didn't waste time at all. Very hard working group of three!

Our initial contact with Nu-Concepts was through their website asking for a quote, within hours Ken had replied to my email and we set up a meeting time to discuss our concerns.  Ken came out listened to our thoughts and desires, took some pictures and returned approximately a week later with ideas and pricing.  We signed the contract, put down a deposit and work began a few week later. 
 Mauritz and his crew were simply amazing, these guys worked through the worst of weather...of course we hadn't had much bad weather until we started our job; snow, sleat, rain and then the massivie melting (imagine working under the soffits with no gutters).  Every day discussed the job process for that day, came to the door one day and apoligized for going home (it was raining and miserable--I don't think I would have even attempted that day) but these guys were very conscience.  Every day our driveway, garage and yard were cleared of debris and they kept their recycleables (gutters & downspouts) in one location at the back of our home until ready to haul away and respected our request to be able to put one car in the garage in the evening.  We of course custom- ordered a front door and that took several weeks to come in, and as soon as that was in they came back and installed, which is gorgeous at this time they took care of some details that I had noticed that I had wanted addressed.  Mauritz would have come back prior to door installation if they were pressing, but we felt that we could wait until the door was installed, which gave us more time to review the job.
I would definetly recommend this company, I was very pleased with the contact we had with Ken and how he addressed each concern, like it was his own home.

unknown

I live in Lakeview and my home was burgarized in October.  Burglar kicked in the second story deck door, damaging the door so severely it would not close.   I called Steve Walowitz the next business day, and Steve was at my home that afternoon.   This is the first indication of how professional and responsive Nu-Concepts is. 
Steve recommended Marvin replacement doors with a triple-lock mechanism.  Considering the burglar kicked in the door so easily, I decided to not only replace the second story doors, but those on the first floor as well.  Steve put a "rush" on the order with Marvin.  And kept me updated on expected delivery date. 
Nu-Concepts installed the new doors on a Saturday.  At 8:00 am, a crew of five arrived with the new doors.   John and his team were amazing.  They immediately divided up and synchronized the work so that the old doors could be removed, the entry prepared and the new doors installed.   The only problem the crew discovered was that the walls in the entry were not straight, so that meant cutting drywall on the first floor to fit the new doors correctly...a task they completed to perfection.   By 2:30 pm, doors were installed on two floors.  The crew didn't take a break and worked straight through.  They worked efficiently, professionally, and were very careful.  Steve Walowitz stopped by to check on the installation.  The new doors are completely fabulous!   They are heavy, exceptionally well-made, and the triple lock provides a sense of security.  
Throughout this whole process, Nu-Concepts was absolutely terrific.  They are professional, competent, hard-working.   I wouldn't hesitate to recommend Steve and the Nu-Concepts team.

Nu-Concepts was the third "sider" we received an estimate from and they were by far the most thorough.   What really sold me on them was Steve's design experience.  Right from the get go he had a vision for us.  He suggested we side in color (rather than the white which we were going to go with again), he had the mantle over our garage door raised higher and added decorative siding beneath it, added (I'm not sure what they are called) mantles over the front windows, and suggesting lighting on the walkway leading to our front door.   I suggested some other ideas and Steve was honest enough to tell me they really weren't necessary, where he could have made an extra buck with the added work.  He provided three estimates for different brands of siding and was very honest with his opinion about was best for our neighborhood (which turned out to be the most reasonable).   Even with the little extras, Steve was still in the ballpark.  We shook hands on a Friday afternoon, and the work began the following Wednesday.  I can't say enough for Steve's crew either....Mario and his partner did excellent work and were very personalbe to boot...they even recapped the base of my bow window for no extra charge.   Most of the work was done while my husband and I were at work and I had no hesitation about leaving them on their own...also knowing that Steve came out every day to check on progress.   The job was completed in 5 days and their cleanup was excellent.   We just love the appearance of our "new" house.  From start to finish, this is a A+ company to deal with....I simply can't say enough about them.  I told Steve I wished I'd met him a year ago when my daughter resided her house.

Our experience with NU Concepts was excellent and we would use them again and recommend them to everyone.