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Molly Maid of SE Lake County & NE Cook County

Maid Service, Post Construction - Clean-up, Blinds or Shades - Clean,

About us

Welcome to Molly Maid of SE Lake and NE Cook Counties. We've been providing residential maid service to the greater North Shore area for 15 years. We specialize in professional home cleaning services that revolve around our clients’ individual needs. Our residential housekeeping services have saved your neighbors time. Why not experience the same professional home cleaning for yourself? Flexible, customized residential cleaning plans mean we handle your home cleaning duties so you don’t have to. You’ll have more time for Ravinia, Lake Michigan activities, finally taking your child to a Cubs, White Sox, Bulls, Bears or Blackhawks game or doing whatever it is that you and your family enjoy. Have the time to enjoy all the great activities the beautiful Land of Lincoln State has to offer and leave the house cleaning to your local Highland Park, IL Molly Maid. No contracts. No hassle. Just a clean, comfortable home from Illinois’ maid service of choice

Business highlights

46 years of experience

Services we offer

Residential house cleaning, bathrooms, floors, kitchens, move in-out cleaning, post construction cleaning

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.534 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
18%
3
9%
2
0%
1
3%
Showing 1-25 of 34 reviews
Judith F.
Aug 2017
3.0
Yes, I recommend this pro
$100
I used them for a long time, but I dropped them because I wasn't happy. When I signed up with them, I told them that I wanted them to do one thing when they came, and they didn't do it. Every time I called up to remind them, they said they would do it. They said they had it written down and that they should be doing it. They said they would talk to them, and it just never got done, so that's why I dropped them. Even though the house was clean, there was that one thing I asked them to do and they never did it.

Barry S.
Mar 2017
5.0
Yes, I recommend this pro
unknown
Response from Molly Maid of SE Lake County & NE Cook County

"[Member Name Removed]: Thank you so much for taking the time to write us this review. It has been seven years since we began servicing your home. It has always been a pleasure. Please call upon us anytime we can be helpful. Molly Maid"


Kelly M.
Mar 2016
5.0
Yes, I recommend this pro
$100
unknown

Dennis L.
Mar 2015
4.0
Yes, I recommend this pro
unknown

Vanessa M.
Jan 2015
4.0
$118
unknown
Response from Molly Maid of SE Lake County & NE Cook County

"[removed members name]: Thank you for taking the time to review our service. We certainly appreciate your loyal patronage. We will rededicate ourselves to improving your overall satisfaction."


John A.
Aug 2014
5.0
Yes, I recommend this pro
$435
unknown
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for your kind works. It's our pleasure to serve you."


Rhea B.
Jul 2014
5.0
Yes, I recommend this pro
$175
Went well
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for having Molly Maid to your home. It’s our pleasure to be of service to you."


Megan T.
Jun 2014
3.0
$150
The price was fair, and the ladies were punctual, but we were disappointed with the overall quality of work.  You could tell that they started on the main level (kitchen, living room, half-bath) and then worked their way upstairs because things got less precise on the upper level.  It seems that they ran out of time while working on the upstairs bathroom - there was still dirt in the corners, pet hair on the floor, and some water spots on the fixtures.  While it was cleaner than before, I wasn't as satisfied as I should have been from a professional cleaning.

Tracy B.
Jan 2014
5.0
Yes, I recommend this pro
$175
They are hard workers and work with my schedule. They are reasonable priced and I have been happy with their service.
Response from Molly Maid of SE Lake County & NE Cook County

"[removed member name] Thank you for your very kind review. It’s our pleasure to provide you professional house cleaning service."


Michael H.
Oct 2013
2.0
See above.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for inquiring about Molly Maid professional house cleaning service. I’m sorry you were not able to get an appointment for an estimate at a time of your liking. We have been operating for seventeen years and have provided many in home estimates outside our normal hours of operation. Our National Call center books our estimates and has calendar of available dates and times. Whenever someone requests an estimate before or after our normal operating hours they are instructed to forward that request to us so we can find a time that is needed. In almost every occasion we find a way to make it happen. In this case the special request never made it to our office. If it had known we would have no doubt accommodated you. For this breakdown in communication I apologize. If you wish to give us another opportunity just ask for the owner who does the estimates and we will find a good time for you. I’m confident if in the end you chose Molly Maid as your house cleaning company you will be very pleased."


Mort S.
Sep 2013
5.0
Yes, I recommend this pro
She came out and did an estimate and she was friendly, professional, and an expert in her field.

Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for your review. I sorry that we don't provide laundry service which would allow you be be a regular customer. Anytime you need just cleaning please feel free to call upon us."


Sherry N.
Aug 2013
5.0
Yes, I recommend this pro
$125
It was a great experience Only problem for me is the price for a bi-monthly basis
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for choosing Molly Maid. It has been a pleasure being of service to you."


Colleen A.
Jul 2013
4.0
Yes, I recommend this pro
Very professional and on time.  Did follow up call to see if I would like  to use them.
They were too expensive for me at this time
Response from Molly Maid of SE Lake County & NE Cook County

"At this time we have no record of providing any type of service to you. We have asked Angie’s List to research this and get back with us. We will write again once we know more."


Rebecca H.
May 2013
5.0
Yes, I recommend this pro
$125
The ladies who come into my home are always very nice and professional. They do a really good job at cleaning are thorough. At one point we had an accident where some cleaning water was spilled on the carpet and we did get a bleach stain. But Robert and Molly Maid called in a carpet dying professional and they took care of it. it looks like it never happened! Accidents happen so I was not really bothered by it and when it was fixed there was absolutely nothing to be concerned with. I was very impressed with Roberts quick call to me and his follow ups until the process was completed. We are very happy with Molly Maid and will continue to use them.
Response from Molly Maid of SE Lake County & NE Cook County

"[member name removed]: Thank you for your kind words. It’s a pleasure providing service to you. We take great pride in providing excellent service. We especially work hard to respond to any mishaps and I’m thrilled we got the result we strive for."


Susan S.
May 2013
5.0
Yes, I recommend this pro
$135
The service has turned out well. I would like it if they used the same people every time but I understand with once a month service that is not possible. Everyone including the office staff are very nice to work with.
Response from Molly Maid of SE Lake County & NE Cook County

"It has been our pleasure to have been providing service since 2009. We are so happy to be so highly regarded."


Judith F.
May 2013
5.0
Yes, I recommend this pro
The service turned out okay. They are punctual and always show up on time.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for your kind words. We will continue to strive for better and better service. Your business is appreciated."


BILL T.
Apr 2013
3.0
Yes, I recommend this pro
$125
Not bad work although expected better job than was done

Mazhar P.
Feb 2013
5.0
Yes, I recommend this pro
$240
It went very well. They were very professional and did a good job. They were a little on the expensive side but I knew that.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for taking the time to review our work. Molly Maid takes pride in satisfying our customers. I’m happy to hear you were pleased with our performance."


Robert K.
Oct 2012
5.0
Yes, I recommend this pro
$95
Was very impressed with the quality of the cleaning by Molly Maids.  The two cleaners arrived in the middle of the arrival window, work hard and did a thorough job cleaning.  About 75% of the way through the cleaning the area supervisor arrived to check on progress.


Response from Molly Maid of SE Lake County & NE Cook County

"Member: Thank you for your kind words. We work very hard to train and equip an outstanding group of cleaning staff to provide you with a consistent high level of performance. Our supervisors are also in place to review and maintain the level of excellence we provide every day. At your service, Robert Dillon Owner Molly Maid"


Susan S.
May 2012
4.0
Yes, I recommend this pro
$130
They are very good. They are very thorough and the people who come are very nice.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for your kind remarks. It’s a pleasure working for you."


Rebecca H.
May 2012
4.0
Yes, I recommend this pro
$145
I thought they were really good. They had great attention to detail. They used my vacuum cleaner and adjusted to my preferences.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for taking time to review Molly Maid. We appreciate your kind words and look forward to continuing to be of service to you. We will strive to work harder to earn and even better grade."


Carol T.
May 2012
5.0
Yes, I recommend this pro
$200
They come in and they are quiet and polite. They do their job and it takes about 2 to 2 1/2 hours to clean our home. They do a very nice job and they are very flexible with their scheduling. When you make a contract with them they will change the schedule according to your need. They even get the top of the fan and picture frames. I would recommend them to anyone.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for taking time to review Molly Maid. It’s a pleasure being of service to you."


William Y.
May 2012
5.0
Yes, I recommend this pro
$113
It is fine. We like them a lot.
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for taking time to review Molly Maid. You have honored us by having us to your home for the last six years. You are greatly appreciated."


Patrick C.
May 2012
5.0
Yes, I recommend this pro
$150
The owner came to our house and did a thorough walkthrough, discussing all of my special requests and offering tips for keeping the house clean. He gave an estimate and was able to meet our time and start date. The team arrived on time the first day and walked through with me noting all of the special requests I had mentioned to the owner. They were warm and friendly and didn't miss a spot! Their supervisor stopped by twice during the first cleaning to ensure they were meeting standards. They exceeded all expectations, are affordable, and have been on time for each visit since then. I would highly recommend Nolly Maid to anyone in our area!
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for taking time to review Molly Maid. Giving us the opportunity to service your home is a privilege. We plan to work hard to continue to earn this privilege."


Katherine L.
May 2012
5.0
Yes, I recommend this pro
$160
I am looking forward to having them come back :)
Response from Molly Maid of SE Lake County & NE Cook County

"Thank you for your kind words. We are looking forward to seeing you again soon."

Showing 1-25 of 34

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Molly Maid of SE Lake County & NE Cook County is currently rated 4.5 overall out of 5.
Molly Maid of SE Lake County & NE Cook County accepts the following forms of payment: CreditCard
Yes, Molly Maid of SE Lake County & NE Cook County offers free project estimates.
No, Molly Maid of SE Lake County & NE Cook County does not offer eco-friendly accreditations.
No, Molly Maid of SE Lake County & NE Cook County does not offer a senior discount.
No, Molly Maid of SE Lake County & NE Cook County does not offer emergency services.
No, Molly Maid of SE Lake County & NE Cook County does not offer warranties.

Contact Information

3150 Doolittle Dr, Northbrook, IL 60062

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