Improved Home, Inc.

Pat was the pro who came in to reface the cabinets in our kitchen. He was professional and a pleasure to work with. He answered all or our questions and came up with solutions if something needed immediate attention.

Are Pro was awesome, professional. Their communication was great and complete. Prices were 1/3 to a half less expensive than competitors. We went with windows that slide open from the outside in. They create more open space for more air flow.

We were unsure what we actually wanted done to our kitchen, we just wanted better usable space. We had met with several companies and they all told us there was nothing we could do to improve on what we had. Larry came in and took the time the hear us out and find a way to improve what we had. We did replace 2 cabinets to improve our previous 'wasted space" and then resurfaced everything else. The work that was done looks incredible and we could not be happier with the new storage we have.

I have hired Larry and Improved Home for two projects, cabinet refacing and new roofing. With both projects, the work was completed professionally, cleanup was thorough and for those issues that did arise, the support was excellent. Larry stands by his work well beyond the project's completion. I highly recommend Improved Home for any of the project services they provide.

Finished work was "A1". Initial visit/explaining what was being offered was very detailed and done in a professional way. Nothing like other companies that have sales tactics that are "high pressure" and just leave a bad taste in your mouth about the industry. The Owner makes the process knowledge filled, and you'll WANT to allow them to do the project. Their pricing is very competitive, and the crew doing the work is also very knowledgeable, as we saw in the FANTASTIC looking finished product. Be sure to give them an opportunity, as you'll be glad when seeing the finished product.

The entire project was a fiasco. Larry went above and beyond to get the job but once he had the down payment it was downhill from there. He started the job 2 months later than he estimated. The installers didnâ t take steps to protect the floor and furniture so there was damage. A lot of saw dust fell into the microwave because they didnâ t cover it and it took weeks for me to get it all out. They reinstalled the microwave too high. Existing pull out shelves now get hung up, two shelves that were custom made also hang up because although they worked fine when empty, the weight of pots and pans makes it so I manually have to lift them over the edge of the cabinet. All of the door handles were installed crooked. Is the template broken? They scratched the dishwasher and slid it in crooked. The tile back splash looks great but every tile cut made for around the outlets is too big and jumbo outlet covers had to be purchased to hide the cut marks. The installer never returned to apply caulk. The installerâ s vehicle leaked a yellowish fluid staining my recently resealed driveway. The job was â finishedâ March 8 but Larry has not followed up with the installer to get the issues addressed. Even though Larry very condescendingly promised everything would be taken care of, he doesnâ t follow through. Two weeks has become 16 weeks. Beware, I specifically asked if his installers work for him. He did yes, they do. I should have been more specific. Larry hires independent contractors who work for many contractors. Larry has no control over when they can work. All he has are excuses for why they canâ t work. One of his favorites is, â heâ s sick, you donâ t want him in your house.â Another favorite line is, â Itâ ll be taken care of, o.k?

5 months later and still not finished. Delays and excuses. Received a call from Larry. He has never had a bad review, until this. He wanted me to share that Since our family got Covid mid August and we would not allow them in our home for 3 weeks. That delay was my fault. I thought protecting others was the right call! The demo began 9-20. They installed most of the cabinets 9-27 and 9-28. I am waiting for one cabinet, trim pieces, and a track for another cabinet. Larry said that they are getting the cabinet and trim pieces today 10-15. The manufacturer is mailing me the track. When it fits into their schedule, they will finish the rest. I will keep you updated

Their customer service and knowledge of design and products was wonderful. The man I worked with gave me a lot of guidance and the quality of work they did was great and very thorough. The company was great to work with.

He is very nice to work with and truly listens to your needs.