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BJR SYSTEMS

3.0(
2
)

Home Security Systems, Vacuum Cleaners

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
1.0
Write a review
Showing 1-2 of 2 reviews
Brad F.
08/2009
5.0
vacuum cleaners
  + -1 more
These guys were great. After several failed attempts to get a replacement central vac hose through other dealers, I spoke with Brad at BJR. He helped me determine which hose I needed and ordered it for me. He gave me a great price ($150 less than the first company I contacted) and it arrived at my house in a few days. Brad was courteous, helpful, and friendly. Great experience!
Description of Work: BJR helped me determine the hose I needed for my central vac and then ordered it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$175
ELLYN S.
11/2006
1.0
home security systems
  + -1 more
I hired BJR to replace the master intercom unit. The new unit did not operate properly after installation. I am unable to utilize it for intercom or doorbell. I have scheduled 3 visits to get BJR to come out and correct the problems. They did not show up or call on the first visit, the workman did not have the correct part on the second visit and didn't show up until an hour an a half after the four hour window, and they failed to show or call on the third visit. The owner, Brad Phillips, has failed to respond to all messages left with his answering service, and has consistently failed to contact me whenever he says he will. I have taken at least 20 hours off of work to deal with this company.
Description of Work: Hired to replace the intercom system.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$462
Response from BJR SYSTEMS
We will replace main unit or remove and refund monies. Her existing system may have other issues, i.e. wiring or stations that are causing problems to this new master unit. System worked when 1st installed. Scheduling always an issue with client - offered 1st appointments, had to have afternoons - late. Called cell # as requested. Phone was in purse & off - lady mad. She came home & waited. Finally called office. I then dispatched tech. When we remove unit we will cheerfully refund. Took her 1 month approx. to pay - never an issue till later. Why pay if it does not work?

    Contact information

    3375 COMMERCIAL AVE, Northbrook, IL 60062

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Home Security Systems,
    Vacuum Cleaners

    FAQ

    BJR SYSTEMS is currently rated 3 overall out of 5.
    No, BJR SYSTEMS does not offer free project estimates.
    No, BJR SYSTEMS does not offer eco-friendly accreditations.
    No, BJR SYSTEMS does not offer a senior discount.
    No, BJR SYSTEMS does not offer emergency services.
    No, BJR SYSTEMS does not offer warranties.

    Contact information

    3375 COMMERCIAL AVE, Northbrook, IL 60062