Tully Electric Inc
About us
Full service electrical contractor specializing in residential repairs, whole house standby generator systems, and lighting improvements. We are specialists in troubleshooting and excel in difficult repairs and installations. We are licensed and bonded and offer free estimates.
Business highlights
Services we offer
Electrical Service Revisions, Expert Troubleshooting, Generator Sales and Service., IL Electrician. EV Charging circuits, LED Lighting, Recessed Can Lighting, Wheaton
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
4% | ||
0% | ||
0% | ||
4% |
As a female, I appreciate tradespeople who treat me with respect and who I feel comfortable having in my home. Roger and his team passed with flying colors. We had some minor issues with the work that were corrected right away! I always expect something with permitted work so I cannot fault them. I know from discussions they work hard to get things right. Additionally, I had to add more work based on code and they were very accommodating in working it into their schedule. I would call them back for any future needs we have without hesitation.
"We have no record of working for this person and there are no details offered, so we are at a loss as to how to respond....."
I was extremely pleased with Tully Electric's responsiveness, quality of work, and professionalism and highly recommend them.
Roger, the owner, came out right away and we discussed what I need to be done. I wasn't entirely sure what was needed, Roger explained what and why he recommended going the route we ended up going. I needed to separate the electrical feed on my oven and microwave that would always trip the circuit if both were used at the same time. I also wanted to add some lights in my garage so that I could light my woodworking shop. The bad part for me was that I didn't have any open slots on my circuit panel so I needed a larger panel as well.
We agreed on a price and I waited for the electricians to become available, a two week wait. I do not mind waiting, think about it, it someone can come over at any time they must not be that busy, and perhaps there is a reason they?re not that busy. Good quality servicers are generally busier than the bad ones.
I was not at home when the work was performed so this information came to me from my Wife who was present. The electricians were on time and friendly, they worked hard and were professional at all times. They did a good job and cleaned up their mess when they were done.
Based on my review of the work, it worked just like I expected and the quality of the workmanship was outstanding. My only regret was not adding a wall outlet by my garage door, I mentioned this to Roger and he had his guys put one in on the house!
From the initial consultation to the delivery of the typed panel circuit reference chart, everything was done on time and as expected or more.
I would recommend without hesitation.
"(Member name removed), I can understand your frustration, however you are not being completely forthright with your story. I remember speaking with you personally regarding the probelem with your rental property, and offering troubleshooting tips over the phone. Over a week later, you called back to say that your tenant was still having trouble with the breaker, and gave us her contact info. We called and left a message and received a return call soon afterwards. Your tenant was offered her choice of appointments from 7:30 AM- 4:30 PM M-F and 8AM- 12PM Saturday in order for us to repair the issue. Your tenant said that nobody in the household was available at those times and we would need to schedule for Saturday afternoon or for a weekday evening. We informed her that we did not schedule non-emergency repairs after-hours without overtime charges, and that she could make arrangements with you or a family member to meet us at the house. We did not refuse service, nor did we fail to call. You even called us back to say that you had made other arrangements and not to call back. At no time did you call to authorize overtime charges or offer to meet us during our normal hours. We thought that we were acting in your best interest as the property owner, sorry that you do not agree."
So I went on Kohler's website and looked up local authorized Kohler installers. The first company I called just wasn't helpful. Then I called Tully Electric and talked with Roger. He was awesome. He listened to my issues, asked me some questions about our home, then explained how the generator should be installed, despite the fact he wasn't earning a penny from the advice.
I then called my general contractor and relayed the information, passing along Roger's contact information. The two of them talked, and my general contractor was so impressed that he's planning to use Roger for other residential jobs (his current electrical sub does mostly commercial work).
We will definitely use Roger to service our generator, and for any future electrical needs. Thanks for your help Roger!
Nicest guys in the world, did a GREAT job and very efficiently, too. Without doubt I wouldn't hesitate to recommend him and plan on using him for all my electrical needs in the future.
Licensing
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