My Floor Hero

carpet installer, flooring contractor

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

My Floor Hero is a cooperative of independent local owners serving the Greater Chicagoland area. A flooring division created to extend services beyond retail showrooms, delivering a premium, in-home shopping experience. Our mission? To make the process of getting new floors simple—and enjoyable. Together, our partners bring a combined experience that exceeds 100 years, so you can trust our experts to provide the proper guidance to ensure you love your flooring for decades. We make sure your floors fit your style. And your life. Because with My Floor Hero, shopping for flooring is made easy, bringing the experience right to the comfort of your home. We are My Floor Hero, saving the world, one floor at a time. Veteran owned.

Business highlights

23 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.814 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
7%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-14 of 14 reviews

Mary Jane G.
10/2023
4.5
Our experience with My Floor Hero was good. They arrived on time; moved four rooms of furniture; worked the day through; professional work ethic; put furniture back in place and finished up at 6 pm. We’re very pleased.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Jacqueline M.
09/2023
5.0
Amazing! Great quality and customer service. I recommended them twice already

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ritwik S.
09/2023
5.0
Chuck was awesome with my project . His installation team was super efficient too. Highly recommend this company. Thank you Chuck !!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara R.
03/2023
5.0
They solved a difficult situation efficiently and economically.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,132

Dipti V.
11/2022
4.0
Good job. On time and efficient but small loose ends are not finished yet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Christy M.
09/2022
5.0
The owner was helpful and knowledgeable about which carpet Iâ d like and that would meet my needs. The installers were competent, careful and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian R.
08/2022
5.0
Great Job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laura L.
06/2022
3.0
Very personable. However once sale was made left all correspondence to flooring distributor and manpower. Did not call us to inform of scheduling issues.

Rating CategoryRating out of 5
quality
3.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

Christopher W.
05/2022
5.0
Chuck and his team perform great customer service! Chuck met with me and my wife to help us pick out the right flooring. We couldn't initially find the right style and material. Chuck found another product that was perfect for us and he did it all within a day of his first presentation. The pricing was great compared to a few other estimates I received. His team showed up on time and got a living room , a hallway, and 3 bedrooms completed in just 2 days. They even took apart several of the beds quickly and put them back together. It looks amazing and we can't recommend Chuck/Floor Tailor enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$7,200

Jeff C.
03/2022
5.0
Floor Tailor is a small company with incredible expertise, service and commitment to complete customer satisfaction. We had them do a relatively small job (basement stairs) and they treated us like we were their biggest customer. Now, we are getting ready to carpet the rest of the house and put down hardwood floors in other areas. We will not talk to anyone else but CHUCK at Floor Tailor!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chrysa K.
03/2022
5.0
Beyond awesome. Will never go elsewhere and am recommending and referring business. Chuck, Tanya and install team amazing. Saved me over half of what Luna was going to charge.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$4,100

Hussain J.
10/2017
5.0
They did an outstanding job with the flooring project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James P.
10/2017
5.0
Luna Flooring Gallery installed some engineered hardwood flooring for my home. I thought that the professional did an excellent job and the floor looks great.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Nick S.
10/2017
5.0
Luna Flooring Gallery did a flooring project for a home that I had just purchased. He installed engineered hardwood flooring. We had timeline issue and Dan handled it very well. He worked with us on the delay. He kept his best guys on the job and the professionals took out about 3,000 square feet of flooring and installed the new floor in about three days. It was an excellent experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    528 Moose Lake Ave, North Aurora, IL 60542

    http://www.myfloorhero.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM
    Sunday:
    Closed

    Service Categories

    carpet installer,
    flooring contractor

    FAQ

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Sunday: Closed

    My Floor Hero accepts the following forms of payment: CreditCard
    Yes, My Floor Hero offers free project estimates.
    No, My Floor Hero does not offer eco-friendly accreditations.
    No, My Floor Hero does not offer a senior discount.
    No, My Floor Hero does not offer emergency services.
    Yes, My Floor Hero offers warranties.

    Contact information

    528 Moose Lake Ave, North Aurora, IL 60542

    http://www.myfloorhero.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM
    Sunday:
    Closed