Douglas Carpet One Floor & Home
About us
Locally and family owned since 1964. Douglas Carpet One has all your flooring needs: carpet, hardwood, tile, laminate, vinyl and area rugs. You name it, we've got you and your floors covered. Whether it's a beautiful new backsplash or an updated bedroom suite full of fabulous new flooring, Douglas Carpet One Floor & Home gives you nothing but the best: the best price, the best service, the best installation and a guarantee that you will love your Carpet One purchase or we will replace it for free.
Business highlights
Services we offer
Carpet, hardwood, laminate and area rug sales. Free measures., tile, vinyl
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 73% | ||
| 9% | ||
| 0% | ||
| 0% | ||
| 18% |
"Thank you for the review. We are glad you are happy with your new floors!"
"Thank you for taking the time to leave us a review!"
"Thank you for taking the time to place your review of your recent flooring purchase and installation. We appreciate hearing about your experience with us and understand that you went out of your way to share your thoughts. If there is anything else we can do for you, please don't hesitate to let us know. Thank you for choosing Douglas Carpet One for your home flooring needs!"
The carpet needed to be ordered from the mill, and we were hoping to have it installed by Saturday 1/24/15. They tracked the order and penciled in the date of 1/22 hoping for arrival. The carpet arrived as planned, and was installed 1/22. The old carpet was removed for a slight fee, and we paid for upgrade padding. Everything was according to the order, and the installation was perfect in hours. Clean up was very neat, and final payment was made. We have used this flooring supplier two times in the past, and would highly recommend them to others
1) It was our understanding, based on the suggestion of the flooring salesperson, that the quarter round would be removed during the refinishing process and then new quarter round would be installed after the floors were completed. Once the process was started, we were told they would not be replacing the quarter round and that it would look fine. The quarter round should have been removed the edges do not look good.
2) The furniture was moved out and work began. The two rooms where new wood was installed and the area where new wood was installed to repair the area damaged by the water leak was done well; the individual was very diligent and quality-oriented in performing this part of the job. All seemed to be going as planned until the entire refinishing job was completed. After being sanded, three coats of polyurethane were applied, and the floor initially looked good when we were able to peek at the work. We did not spend a lot of time at the house during this time because we wanted to make sure everything was completely dry. We were initially told that we could not move back into our home until 48 hours after the last coat of polyurethane had been applied, so our move-in was scheduled for Thursday. (The last coat of poly had been applied Monday.) We had made arrangements at the hotel for a Thursday check-out to return to our house. We received a phone call from the owner on Tuesday mid-day saying that they wanted to move the furniture back into the house that afternoon. It turns out we were getting the and quot;bums rushand quot; to try to cover up negligently sanded including uneven sanding, puddles of polyurethane and ugly areas by the quarter round. They should not be used under ant circumstances.
Licensing
State Contractor License Requirements
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