P.M.Restoration & Remodeling

We had a few snafus for which I have to take some of the responsibility. We tried to have them finish floors while on a trip abroad when I was going to be out of email contact. Not wise. This slowed us down because they couldn't get questions answered when a stain became unavailable while we were away. So it took a little longer than planned overall. But VERY easy to work with and dedicated to what they do.

Started later than planned. Seemed to be poor communication at the beginning but, just assumed it was start-up whoa's...

daily work was typically 9 - 2:30 or 3. very rare an 8 hour day was put in unless I

had pushed for completion of a step so that another contractor could come in (flooring). Quoted 1 1/2 months, took all of 3 months. Framing was quick and done well. everything after that was at a crawl. bathroom put a big wrench in the process. the drywall and ceiling (wallboard) were put in by a crew everywhere but the bathroom. the bathroom finishing was done by Pand M. it's obvious at a glance the difference in workmanship. the crew did much better.

since completion of the job, we've had to replace/repair all the closet doors, repair ceiling vents, re-caulk the shower, all tv cable that was run has been repaired/replaced. one of the hallway doors only opens halfway.

overall, basic construction with construction seems to be all I would recommend unfortunately. started out very promising.

Wonderful promises, but no follow through. I have several projects they started and never finished. One project I even have a contract on.....and cannot get them back. I paid half down and the balance on completion....but they did not come back..
What they did do, they did a nice job..... but I now have to find someone else to finish the projects. HUGE headache.

Another project they started, I paid for materials, but no labor.... they got halfway done and said they would be back....and no showed.

They are super nice folks....just cannot get Mark to commit a time or show up. Now I am stuck with 2 unfinished projects.

Great work!

Didn't use them

They came out and gave me an estimate which was very reasonable. they powerwashed it the following week but were delayed by weather to do the sealing. They came out to finish as soon as the sun returned ...The deck is now finished, it looks great and is ready for summer entertaining!

.They do excellent work and the nice thing is Mark knows so much about what is available. He made alot of good suggestions that I wouldn't have ever thought of. They are very fair with their pricing and they are good people.

I begin using their services after knowing from Angie's list. Both Mark and Patty are so reliable and always does a great job. Its almost past 2 years I use them for most of my remodeling or upgrade works. What I liked in Mark is that when I called him the night my sump pump quit working and my basement got flooded...he came promptly..

I hired Pand M based on the rosey reviews on Angie's List. Unfortunately, I have had a very different experience. The two major problems I encountered were lack of knowledge and lack of work ethic. They were unable to agree among themselves how to do the wiring and would bicker about whether they could do other jobs a certain way. They also convinced me that all of the plaster walls should come down (which include all of the walls) and be replaced with drywall so we could insulate and change the wiring, and it would be "easier than skimcoating". I've since learned that plaster is considered much more valuable than drywall, that blowing in insulation would have preserved the walls, that plaster itself is a good insulator, that the wiring is good and doesn't need to be replaced, that skimcoating would have given the walls the needed finish... In regards to work ethic, I observed more standing and talking/ texting than working. They were paid a weekly rate, not a by-the-job rate. They also wanted $2500 up front. I worked alongside them for a half-day in the next room. I accomplished more in a half-day on that room than three of them in a whole day on a smaller room. They moved at a snail's pace, at one point unloading pieces of the wall from the wheelbarrow with one hand with pauses in between each one.... They seemed to have no realization that perhaps, since I was watching, they should work steadily. Others who were at the home while I was at work confirmed my suspicions that Pand M spent little time working on the days I was not there also. I cannot imagine how they accomplished the jobs listed in the other reviews. I do know that I am out a good amount of money, have destruction to show for it, and will have much more expense to make up for it.

I recommend Pand M highly. They are caring, honest, and hardworking. Their prices are most reasonable, and I will definitely hire them again when I'm ready to do more remodeling. Small, efficient operations like theirs are well worth supporting.

Fabulous! We are so happy to have found PM Restoration. I wish we'd found them earlier.

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Our experience with PM Restoration has been outstanding. Work is completed on time and at a fair price. If something unexpected arises, they deal with the problem and stay until the job is completed. PM Restoration is a family business run by husband-wife team Patti and Mark. For us, this has meant that communication has been excellent and there is none of the runaround we have experienced with other contractors. The services they offer go above and beyond that of a contractor--on numerous occasions PM Restoration has been able to visualize original ways of handling a situation and provided results that exceeded our original ideas. No project is too big or too small. We have referred them to at least eight friends and neighbors and all have been satisfied with the results. For the fastest response, call Patti's cell phone.

The work was excellent, PM worked with in our time frames, and within our budget.

The process took a little longer than we wanted, but that was due to some of the items we wanted. besides that everything went very smooth, very professionally done.