Nordine Remodeling LLC
About us
OWNER OPERATED. DBA: NORDINE REMODELING.
Business highlights
47 years of experience
Services we offer
BASEMENT, BATHROOMS, DESIGN SERVICES & PAINTING., FLAT ROOFS, INSULATION, KITCHENS, OVERHANGS, SHINGLE ROOFS, SIDING, SOFFITS, VENTILATION, WINDOWS
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.031 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 58% | ||
| 6% | ||
| 16% | ||
| 19% | ||
| 0% |
Showing 1-25 of 31 reviews
TERRY R.
Jun 2020
Back in 2018 i had this company come and do a siding repair around my back patio and lay down flashing at the foot of my patio door on the upper deck of my house. Rain was pouring in through the patio door on the bottom from the top because whoever built the house had failed to lay the flashing down on the upper floor deck. The water pouring down from the top had destroyed the mold sealing the bottom patio door. Flashing had to be put down and siding needed to be replaced. George said there would be a problem matching the siding on the house since it was no longer made. He indicated if he couldn't find a similar match that he would take the siding from the chimney and swap it with the siding that needed to be replaced on the back of the house since typically the chimney draws less attention from viewers then the rest of the house. They came out did the work...no complaint there....never thought anything else of it. I didn't even bother to look at the chimney. Fast forward almost two years to the date and my neighbor on the north side of the house is trying to filter the gutter spout through a fence we share over to the side of my house. I rarely look over at this side of the house...almost never. I go to see all what he's doing and i notice extreme discoloration when looking at my siding. I literally thought my neighbor had stripped the siding off my house. I was ready to call the police. I check with George and asked if he and his crew took siding off the side of the house without notifying me and furthermore replaced it with siding that looks nowhere close to what the color of my siding looks like. He acted like he didn't have a clue...which if i have to be a judge of character, I'm pretty sure he did. I was almost about to start a war with my neighbor because i couldn't imagine anyone else committing such a heinous act. Finally i continued to press George about it and he finally admitted that his crew took siding from the house and 1) didn't tell me 2) replaced it with siding that almost make it look like an incomplete siding job on that side. The worse thing is that if they had been straightforward and honest from the jump they likely would have made more money off the deal as i could have went to my insurance company notified them of the problem and they would have at the very least paid for that side of the house to have everything replaced or the whole house, but George and his crew robbed me of that option. Now the insurance company wont cover any of it. They acknowledged they would have addressed the initial repairs, but it was no longer their issue with the construction inadequacy. The only reason I don't sue them is any attempt to would be premature since i cant tell for certain what, if any, impact it would have on the sale of the house. Its more of a principle thing at this point and i plan to tell as many people as possible about it before it's all said and done. Its a despicable act..even more so since I explained to him that I was at odds with my neighbor over it and he still wasn't coming forward with the truth. Here i am embarrassing myself and creating conflict with my neighbor because he's too coward to admit his wrong and come forward with the truth. People need to know about this guy and his company even if i turn out to be the only one he has done this to.
Allison A.
Apr 2018
I constantly had to call to ask for updates because they wouldn't come when they said they were going to or didn't finish; when there was a problem with the door it actually took nearly 6 months to get it fixed and required multiple phone calls from me; the people who came out were very pleasant, but I expect a company to respond and to keep me updated without me having to be the one to call repeatedly to find out. This company is significantly more expensive than others, but they tout their customer service, which is important to me, so I went with them. Didn't pan out.
Robert B.
Apr 2017
We were very pleased. The insurance settlement was completed on a Monday and Nordine's was there the next day to begin work and worked for 4 days solid to complete it. They were very courteous and professional.
Mike K.
Jun 2015
unknown
David K.
Jan 2015
Mike, the general manager, wouldn't itemize the billing or work with our budget. He kept quoting different pricing and we are not going to be using their services.
Laura S.
Dec 2014
unknown
Response from Nordine Remodeling LLC
"Thank You for the review [member name removed], we really appreciate your feed back on a job well done! We hope you will keep us in mind for future projects. Happy Holidays"
Michael S.
Dec 2014
Some of the materials they would have used were discontinued. We ended up going with a different company because of that. The technician who came out did fine job. I had no problem scheduling the estimate.
Debby F.
Dec 2014
The service went very well. The crew completed the job in about 3-4 days. I was not home for the entire service. I mostly dealt with the owner. He was very cordial and helpful. I had no problem scheduling with the company.
Response from Nordine Remodeling LLC
"Thank you so much for you review of our work. We appreciate that you took the time to rate Nordine Remodeling. We hope that you will keep us in mind for further projects. Happy Holidays!"
Marianne N.
Dec 2014
We ended up going with another company because their pricing was outrageous. The technician who came out did a nice job with the estimate. We had no problem scheduling the estimate.
Charlie K.
Dec 2014
The service went fine. We ended up not using them because they are extremely expensive. We have not yet followed through with the project. The same technician came out for both estimates. He seemed to be a little arrogant. He asked right away what we were looking to spend and he was not receptive at all to that. I am a negotiator and they were not willing to work with me to keep the cost down. I had no problem scheduling either estimate.
Kate J.
Dec 2014
The service went great. Four technicians came out and completed the project in about a week and a half. I thought they were all very personable and knowledgeable. I had no complaints on the service. I had no problem scheduling the service.
Response from Nordine Remodeling LLC
"Thank You [member name removed] for your review. We appreciate the time you took to rate our company. We hope you will consider us with future projects. If you are still having issues with the door please feel free to contact us. Thank You Again and Happy Holidays."
Paul J.
Dec 2014
The service and installation went fine. The reason we replaced the door is because the door was off center and we are still having the same issue to this day. 1-2 technicians came out and completed the job in a half day. I had no problem scheduling their service.
Response from Nordine Remodeling LLC
"Thank You [member name removed] for your review. We appreciate the time you took to rate our company. We hope you will consider us with future projects. If you are still having issues with the door please feel free to contact us. Thank You Again and Happy Holidays"
Edell D.
Aug 2014
.
Response from Nordine Remodeling LLC
"Thank You! We appreciate that you took the time to write a review for Nordine Remodeling."
Linda C.
Jul 2014
unknown
Response from Nordine Remodeling LLC
"Thank You! We appreciate that you took the time to write a review for Nordine Remodeling."
Desi R.
Jun 2014
first of all they're not contractors they subcontract all the work and mark up bill 20 to 30 percent. You can hire a contractor directly and save the 20 to 30 percent. The employees they have are substandard and they complain about materials that I purchased they only want to use the very best and sometimes that is unavailable considering what Nordine charges. They are by far the most expensive general contractor in the Bloomington Normal area. Would not use them again. would not recommend them to anyone!
Response from Nordine Remodeling LLC
"Thank You! We appreciate that you took the time to write a review for Nordine Remodeling."
Brian D.
May 2014
Everything went great. We had storm damage and the insurance company hadn't provided enough for the necessary repairs.
I attained quotes from several contractors, none of which cared about the amount provided by the insurance claim. Nordine's worked with the insurance company and were able to attain payment to complete all the necessary repairs. They found the exact siding to match, which wasn't a common brand. Showed me a broad selection of roofing products and explained my options thoroughly. They showed up when they said they would. Everyone was polite, professional and attainable. Quality of the work is good. My property looks great. I would definitely use them again.
I attained quotes from several contractors, none of which cared about the amount provided by the insurance claim. Nordine's worked with the insurance company and were able to attain payment to complete all the necessary repairs. They found the exact siding to match, which wasn't a common brand. Showed me a broad selection of roofing products and explained my options thoroughly. They showed up when they said they would. Everyone was polite, professional and attainable. Quality of the work is good. My property looks great. I would definitely use them again.
Response from Nordine Remodeling LLC
"Thank You! We appreciate that you took the time to write a review for Nordine Remodeling."
THOMAS H.
Feb 2014
.
Response from Nordine Remodeling LLC
"Thank You! We appreciate that you took the time to write a review for Nordine Remodeling."
Andrew P.
Oct 2013
Just fine, what can I say about installing window, it is a bit messy, however when Nordine's finish and left we could not tell they were here as all the mess was cleaned up including dust removal.
Response from Nordine Remodeling LLC
"Thank You! We appreciate that you took the time to write a review for Nordine Remodeling."
Maureen L.
Sep 2013
Sales person (Mike) is a bit pushy and abrasive sometimes. But ultimately we felt the most comfortable with Nordines.
Windows were installed by a subcontractor, his team (3 guys with 20+ years of experience each) were fantastic. I can't remember the team leader of the group, he made sure everything was put in perfectly and even performed some minor repairs on a couple other windows that were not in scope of the quote.
We may of just lucked out with a good subcontractor, even so, very happy with the quality of work.
Windows were installed by a subcontractor, his team (3 guys with 20+ years of experience each) were fantastic. I can't remember the team leader of the group, he made sure everything was put in perfectly and even performed some minor repairs on a couple other windows that were not in scope of the quote.
We may of just lucked out with a good subcontractor, even so, very happy with the quality of work.
Response from Nordine Remodeling LLC
"THANK YOU for your reply. We arppreciate the time you spent letting us know how we did. Our sub-contractors are all quality workers who best represent the Nordine standard of excellence.We are so happy you are pleased with your end result. We are sorry that perhaps the begining part of the process may not have gone as smooth as it should have. Again, THANK YOU for the feedback. It's with honest and respectful feedback like yours that we can continue to improve and grow as a business."
D H.
Jul 2013
The project was not started on promised date but weather had something to do with that. The job was completed and the workers cleaned up debris daily. A couple of weeks after the project was finished and it rained and there was a leak in a corner where our sunroom was attached to the main house. We had talked about that area before the project began. When I called, someone was sent out immediately to repair the problem. I haven't had a problem with that area again. Eleven months later another leak occurred at a flashing around a chimney. Again after I called, someone was sent out that day to assess the problem. A person actually came out on Sunday to fix the problem. The ceiling inside my house was damaged and Nordine sent another vendor to fix the ceiling which was 18 feet high. I was very happy with the service I received from tis company.
Response from Nordine Remodeling LLC
"THANK YOU so much for your review. As you can see, we make sure that you are taken care of. Your satisfaction is so very important to us."
Renea A.
Apr 2013
We purchased a house in July 2012 and there was a water damage spot on the roof of the sunroom. The prior owners had hired Nordine Remodeling to do the repair that came with a warranty. In September we had some big rains and found that the sunroom was leaking. Water was still getting in from the roof. Nordine Remodeling had sealed the prior area inside the room so it wasn't showing at the point any longer but water was coming in though the door jams. The entry point on the roof had not been repaired.
George Nordine came out to take a look and said that the warranty would not cover it because Nordine Remodeling had done their job and "roofs can have many points from which they leak from so there was no way to prove whether or not this was the same leak." Being the "nice guy" that he is he said if I wanted to pay an additional $500 he would have someone come out to find and fix the entry point from the roof. He sent his guy to the house and this guy said he "caulked all around" but he couldn't find where it was coming in. The leak is still occurring. I wasn't interested in Mr. Nordine giving me the pitch again about how his guy fixed that problem and this leak must be from a new source and for an additional $500 he'd look for THAT leak so I am hiring someone else to take care of it.
George Nordine came out to take a look and said that the warranty would not cover it because Nordine Remodeling had done their job and "roofs can have many points from which they leak from so there was no way to prove whether or not this was the same leak." Being the "nice guy" that he is he said if I wanted to pay an additional $500 he would have someone come out to find and fix the entry point from the roof. He sent his guy to the house and this guy said he "caulked all around" but he couldn't find where it was coming in. The leak is still occurring. I wasn't interested in Mr. Nordine giving me the pitch again about how his guy fixed that problem and this leak must be from a new source and for an additional $500 he'd look for THAT leak so I am hiring someone else to take care of it.
Response from Nordine Remodeling LLC
"We appreciate the time you have taken to express your situation. We reviewed the files from the previous owners and then the files from our service to your home. We understand your frustration, however we didn’t see issues to the areas we fixed/worked on for the previous owners and the areas that were leaking for you. Our original job wasn’t the full installation of the roof when the addition was put on. We only made our repairs to a specific side after the roof was completed by a different company/contractor. It was our understanding that the leak was not in the area that we had previously worked on. We are sorry for your frustrations. We hope that you were able to get your problem resolved."
Ross M.
Jan 2013
George gave a very competitive quote and a detailed presentation. In addition, when measuring the roof for his quote, he noticed some siding damage and gave a very competitive quote to fix that as well. His crew was very quick, did a great job and cleaned up very well. George also followed up to ensure that we were happy with the work before asking for payment. George is a pleasure to work with . . . I highly recommend Nordine's.
Response from Nordine Remodeling LLC
"Thank you Customer, we appreciate the time you took to write this and we appreciate your business and support. It was a sincere pleasure working with you!"
Paula W.
Dec 2012
Bill was super nice and helpful. He talked with us about roofing. Did not select him for this project (too high) but he spent ample time talking with us, telling us what he thought we should do, listed questions we should ask of the other contractor, etc. He went above and beyond!
Called him later to have a ceiling fan installed and walls painted in bathroom. His employee put in a bathroom fan. He painted the walls around the tub. Didn't know he was to paint the ceiling, too. Came back and completed that job.
Called him later to have a ceiling fan installed and walls painted in bathroom. His employee put in a bathroom fan. He painted the walls around the tub. Didn't know he was to paint the ceiling, too. Came back and completed that job.
Response from Nordine Remodeling LLC
"Customer, so happy that you were satisfied with the end result and with communication let us know we needed to finish the ceiling. We appreciate your time to fill this out for Angie's list and of course we appreciate your business. Thank you again!"
Greg F.
Dec 2012
received about 7 bids..Nordines price was middle of the pack but service was excellent!
Response from Nordine Remodeling LLC
"Customer, thank you for this report to Angie's list. We try to be competitive in rates but the quality of product and service are equally (if not more) important. We pride ourselves in our quality and your testimony shows that...and we thank you for that. We appreciate your business. Thank you again."
Doug D.
Apr 2012
They measured the windows four times because the windows were oddly shaped, but the pre-existing trim proved to be a problem still. It took two months to get the appropriate trim as well.
Response from Nordine Remodeling LLC
"We were really sorry that it took so long, but are quite happy that we were finally able to get the problem solved. Thank you for your time in submitting this review. We look forward to the opportunity to work with you in the future."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Nordine Remodeling LLC is currently rated 4.0 overall out of 5.
Nordine Remodeling LLC accepts the following forms of payment: CreditCard
Yes, Nordine Remodeling LLC offers free project estimates.
No, Nordine Remodeling LLC does not offer eco-friendly accreditations.
No, Nordine Remodeling LLC does not offer a senior discount.
No, Nordine Remodeling LLC does not offer emergency services.
No, Nordine Remodeling LLC does not offer warranties.